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“Nice Stay during Holi Festival 2014”
5 of 5 bubbles Review of The Ummed Jodhpur

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The Ummed Jodhpur
Ranked #18 of 97 Hotels in Jodhpur
Certificate of Excellence
Vadodara, India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice Stay during Holi Festival 2014”
Reviewed 5 April 2014

We had a nice experience staying at The Gateway Hotel Jodhpur during Holi Festival in March 2014. We were 2 families and checked in for 3 days / 2 nights. Celebrated Holi with Jodhpur Locals at the special event organized at their Lawns. They had made special Color Pools with never ending session of Gulal and organic colors. Kids enjoyed playing Holi. The crowd were sober and nice music plaed by some DJ of the Honey Singh Band.

Gateway Jodhpur is a nice property. Its an ideal place to idle around with family and friends. We had long stroll in the nights with our better halves and we chatted endlessly under moon lit area near the swimming pool. We even saw peacocks strolling fearlessly in the property. The breakfast was good, but in limited variety. The local delicacies of Jodhpur though were missing, it was a standard layout. However the ambience during the dinner was perfect.

We really had a good time in this hotel. I recommend families to visit as the kids can safely roam and play around and the couples can enjoy a romantic walk around the hotel.

Room Tip: Rooms facing the lawns. You can watch peacocks roaming around in the morning and have coffee holding...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kunal72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GatewayJodhpur, General Manager at The Ummed Jodhpur, responded to this review, 12 April 2014
Dear Sir,

Greetings from The Gateway Hotel Jodhpur!

I take this opportunity to thank you for choosing Gateway Hotel Jodhpur for your recent stay.

I hope we met your expectations in accommodation and services and were able to serve you with the highest degree of professionalism.

It has been our constant endeavor to provide consistent service in order to exceed your expectations.

While perusing through you review, I am extremely grateful for the kind words of appreciation especially pertaining to Holi festival, your experience by the swimming poolside and the magnificience of nature especially the beauty of the presence of peacocks . Have conveyed your compliments to the entire team and they were thoroughly delighted.

I greatly value your patronage and look forward to the pleasure of welcoming you back, in the near future and assure you of our best attention and services.

Kindest Regards,

Indranil Ray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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517 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (97)
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Visakhapatnam
Level Contributor
21 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 7 March 2014

The hotel was excellent - my trip was a business trip with 2 nights stay. The hotel looks great & has spacious lawns. It has a beautifully spread palace like design with very good rooms. The breakfast & dinner buffet spreads are excellent. The staff is friendly. The only problem that I faced was at the time of check out when the credit card machine was not working.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dipankar1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GatewayJodhpur, General Manager at The Ummed Jodhpur, responded to this review, 13 March 2014
Dear Sir,

Greetings from the Gateway Hotel, Jodhpur!


I would like to thank you for your patronage of The Gateway Hotel, Jodhpur, in course of your brief stopover in the city.
Your feedback is indeed the pre-eminent barometer by which we can measure our achievements and shortfalls, in providing the best of services to our valued guests.

At the outset please accept my sincere apologies for the inconvenience caused at the time of check out. I was extremely perturbed to know about the point mentioned by you and have taken up the matter and other service and product related issues very seriously with the Hotel team and concerned Departmental Heads and have initiated corrective action. I have also commenced a revisit of our processes and checklists to ensure these lapses on our part do not occur again.

It is of great importance to us when a guest takes time to let us know about our product and services which you recently experienced. It is only in this way that we are able to step back from our day to day operations and look at any comments-both constructive and positive to ensure that we make the necessary changes in our operations. Your patronage to The Gateway Hotel Jodhpur is extremely important to us and I request you to kindly treat this incident as an aberration. I again look forward to meeting up with you during your next stay with us and assure you of our finest services at all times.


Kindest Regards,

Indranil Ray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurugram (Gurgaon), India
Level Contributor
95 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
Reviewed 6 March 2014

This property stands to its name, it is build in 25 acres , vast lawns, good swimming pool, in hotel entertainment is limited to magic show and puppet show, there is a shop in hotel as well where you can buy traditional stuff.... but there is a local guy comes in evening with Jodhpuri chappals, his quality is better than shops in market.food is average, and hotel is located outside of city on Baner road, all sight seeing places are almost 10km+ , overall nice experience

Room Tip: Choose a garden facing room
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kislayadube
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GatewayJodhpur, General Manager at The Ummed Jodhpur, responded to this review, 7 March 2014
Dear Sir,

Greetings from The Gateway Hotel Jodhpur!

I take this opportunity to thank you for choosing Gateway Hotel Jodhpur for your recent stay.

I hope we met your expectations in accommodation and services and were able to serve you with the highest degree of professionalism.

It has been our constant endeavor to provide consistent service in order to exceed your expectations.

While perusing through you review, I was delighted to note your appreciation pertaining to our lawns and swimming pool. Have conveyed your compliments to the entire team and they were thoroughly delighted.

I greatly value your patronage and look forward to the pleasure of welcoming you back, in the near future and assure you of our best attention and services.

Kindest Regards,

Indranil Ray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ilkeston, England
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 March 2014

This is a modern hotel which nevertheless less has a dusty air. The grounds are vast and are used for weddings from which the debris is not always entirely cleared. There are peacocks (good) and pigeons (bad) but there is entertainment to be gained from the periodic bird-scaring cannon to warn them off and the tireless but largely futile attempts by men waving flags to drive them from the outside areas and particularly the pool.
The staff are lovely, the rooms are clean and efficient and very well maintained. There is a wonderful shoe seller (buy as many as you can carry!) and an amazing magician.
The restaurant is good and the staff are assiduous and very welcoming.
Can anything be done about these pigeons, or should it be something to be lived with? What did they do in Trafalgar Square?

Room Tip: The rooms are all efficient.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trepida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GatewayJodhpur, General Manager at The Ummed Jodhpur, responded to this review, 6 March 2014
Dear Sir,
Greetings from The Gateway Hotel, Jodhpur!
At the very outset, may I thank you profusely for having chosen this hotel in course of your brief stopover for a holiday in the blue city .
While perusing through your review I was delighted to note your kind words of appreciation for the staff , the beautiful peacocks and the cleanliness of the rooms due to the eficiency of the houskeeing team.
Your observations pertaining to the pigeons flocking in the compound and the time taken to clean the debris on the grounds are noted .
While we are in the process of finding a permanent solution to the menace caused by the pigeons, I do apologise for theinconvenience caused on account of the shoddy appearance of the lawns.
Have personally taken this up with the concerned department and the associates accountable for the same.
I would like to thank you once again for your valuable feedback and look forward to welcoming you back to our property on your next visit to Jodhpur.
Warm Regards
Indranil Ray
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane
Level Contributor
177 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 1 March 2014

we stayed for 2 nights. On arrival, we were upgraded to a deluxe room which was very spacious and all amenities very modern including the very nice bathroom. The whole complex is very expansive and very nice to relax after a days sightseeing. If it was warmer (was winter) the pool was very beautiful and enticing.
We were give some fruit and sweet biscuits in the room when we arrived which was a lovely gesture. All staff were very polite including the GAD restaurant. Had a lovely cozy bar as well. very much enjoyed our stay.

Room Tip: having a deluxe room is something to ask about
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank L_and_RBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GatewayJodhpur, General Manager at The Ummed Jodhpur, responded to this review, 3 March 2014
Dear Sir,

Greetings from The Gateway Hotel Jodhpur!

I take this opportunity to thank you for choosing Gateway Hotel Jodhpur for your recent stay.

I hope we met your expectations in accommodation and services and were able to serve you with the highest degree of professionalism.

It has been our constant endeavor to provide consistent service in order to exceed your expectations.

While perusing through you review, I was delighted to note your appreciation pertaining to our room. Have conveyed your compliments to the entire team and they were thoroughly delighted.

Have also noted the observations pertaining to the placement of amenities.

I greatly value your patronage and look forward to the pleasure of welcoming you back, in the near future and assure you of our best attention and services.

Kindest Regards,

Indranil Ray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
Reviewed 28 February 2014

We travelled from BIkaner to Jodhpur this city was a beautiful change for us and the overall experience at the hotel was outstanding, the hotel staff was extremly courteous and helpful, as were travelling wid a child the went of the way to help us, they baby sat my son when we were dinning. and made sure of all the comforts during our stay. it was a palatial property it was a trip to remember thanks to the stay at gateway. the MIG flying on top of ur head during morning was an awesome experience. The hospiatilty scores best. thanks for the experience

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shweta116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GatewayJodhpur, General Manager at The Ummed Jodhpur, responded to this review, 3 March 2014
Dear Sir,

Greetings from The Gateway Hotel Jodhpur!

I take this opportunity to thank you for choosing Gateway Hotel Jodhpur for your recent stay.

I hope we met your expectations in accommodation and services and were able to serve you with the highest degree of professionalism.

It has been our constant endeavor to provide consistent service in order to exceed your expectations.

Have conveyed your compliments to the entire team and they were thoroughly delighted.

I greatly value your patronage and look forward to the pleasure of welcoming you back, in the near future and assure you of our best attention and services.

Kindest Regards,

Indranil Ray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Lincs.
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 February 2014

Our stay at this hotel was not our chosen option as we had tried invain to book the Taj Hari Mahal in the same city. We had actually stayed at the Hari Mahal for four nights prior to travell ing on to Jaiselmer and had wanted to stay for one night in Jodhpur on our return from Jaiselmer. As we had stayed in Umaid Bhawan some years back, we wanted to try other hotels in the area.

We arrived tired at the hotel having completed a five hours journey from Jaiselmer. The check in staff were courteous and efficient. We were offered cold drinks on arrival.

To our pleasant surprise, we were upgraded to a suite called the Jaipur suite. This was a luxuriously appointed suite with large windows and doors opening out to a balcony and the sprawling manicure gardens beneath. A gang from the local events team were setting up furniture and decorations for a wedding reception the following day. However, such was the sound proofing that we were never ever disturbed by their activities outside.

The bathroom in the suite was large and provided good quality toiletry. There were innumerable bottled water in the suite and to top it all, we were presented with a complimentary bottle of red wine sourced from Bangalore in India.

We ordered room service which arrived on time. The curry was finger licking good.

The hotel sits on acres of manicured lawn and as such is favoured by the locals for wedding receptions and other events.

We had our breakfast in the restaurant and the range of food served was satisfactory. It included both an array of Indian and continental fare.

The staff at the hotel were most attentive and courteous.

Arguably, it is the best of the three Taj properties in Jodhpur. This is mainly because of the hotel's architectural design and vast grounds within which it sits. On the other hand, the Umaid Bhawan is isolated and difficult to get out of if you were to decide upon having a meal outside the hotel for example. As for the Hari Mahal, it is a great hotel, but does not have the grounds which makes the Gateway such a tranquil place to stay.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank arun c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GatewayJodhpur, General Manager at The Ummed Jodhpur, responded to this review, 27 February 2014
Dear Sir,

Greetings from The Gateway Hotel Jodhpur!

I take this opportunity to thank you for choosing Gateway Hotel Jodhpur for your recent stay.

I hope we met your expectations in accommodation and services and were able to serve you with the highest degree of professionalism.

It has been our constant endeavor to provide consistent service in order to exceed your expectations.

While perusing through you review, I was delighted to note your appreciation pertaining to our landscaped greens, the quality and taste of food. Have conveyed your compliments to the entire team and they were thoroughly delighted.

Have also noted the observations pertaining to the placement of amenities.

I greatly value your patronage and look forward to the pleasure of welcoming you back, in the near future and assure you of our best attention and services.

Kindest Regards,

Indranil Ray
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Ummed Jodhpur

Property: The Ummed Jodhpur
Address: Banar Road, Jodhpur 342027, India
Region: India > Rajasthan > Jodhpur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 97 Hotels in Jodhpur
Price Range (Based on Average Rates): £
Hotel Class:5 star — The Ummed Jodhpur 5*
Number of rooms: 88
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