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“not upto mark”

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Hotel Suncity International
Ranked #62 of 95 Hotels in Jodhpur
Reviewed 26 August 2012

i had to visit to this hotel with ma sis for her examination at jodhpur. booked this hotel from goibibo after reading some reviews. but the hotel is not upto mark..rooms are much conjusted..on the name of lcd, just 20 or 22 inch LCD is there having local cable connection where not even a single channel works fine..it was my badluck that i had to stay there for two days due to sudden change in plan & sudden heavy rain fall..at took around 3 hours to me to make agreed them for the tariff. secondly the water flow from taps were two slow in bathroom & toilet. toilets were not clean. the toilet seat seemed to be of third standard hotel. also i had a dinner on night but apart from there menu where 5% VAT was mentioned but around 10% VAT & 10% service tax was charged from me..that seems to be a cheat..

  • Stayed: August 2012, travelled with family
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3  Thank indiatrueadvice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Suncity I, Owner at Hotel Suncity International, responded to this reviewResponded 3 September 2012

Dear Sir
It is extremely sad on our part to have this review. I am extremely sorry for the inconvenience caused to you. I understand that you had a poor staying experience with Hotel Suncity. Your genuine and straight forward feedback is very important and valuable for us. I have taken appropriate action towards the poor services offered to you. I am extremely sorry for what all happened and the only way I can correct all this for you is that you give us one more chance in future whenever possible and I personally assure you that we will give your best of the services and will not give you a chance to complain. Hope you will try to forgive us and we promise you better services in future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (75)
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44 - 50 of 75 reviews

Reviewed 11 January 2012

I had a wonderful time at this hotel. The staff is courteous, friendly, and knowledgeable. The food is divine and the service impeccable. The rooms are clean and probably the best deal for the price you can get in the city. It is centrally located and the receptionists can easily help you get anywhere in the city, you may need to go. Overall I would rate this as one of the best stays I had ever!

  • Stayed: December 2011, travelled as a couple
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1  Thank globetrotter2324
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2011

Well furnished rooms. Service is good and staff is very friendly . Staff is always ready serve
you with smile at any time. I rate this hotel above average but I would mention that it is good
bargain. You get value for your money. Room service for food is also good. I would say it was nice experience.

  • Stayed: October 2011, travelled with family
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Thank mkhandhedia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2011

It is a great hotel with excellent and friendly service, out of city in very cool place, without internet facility, need some more cleanses, internet and pool in this property ..... over all we can say nice and economical hotel

  • Stayed: November 2011, travelled on business
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1  Thank deepak_9930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2011

Suncity is loacted very well in a quiet yet central location in Jodhpur city. The palace, fort and the bazaars, the railways and the airport are all just 50 INR away by rickshaw.
The Hotel is absolutely no frills place. Service is average as they seem to take ages to deliver anything , though they seemed to be very courteous. Looked under-staffed. Rooms are clean and the food is very Indian and spicy and tasty too. Rooms are well furnished , though smallish.Whats sorely missing is a tea-coffee maker--no kettle .

Room Tip: recommended suites and super deluxe rooms only.
  • Stayed: November 2011, travelled on business
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3  Thank arun v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2011

It is a great hotel with excellent and friendly service. I stayed in Regal Suite which was a newly renovated room with a beautiful bathroom. Suites were centrally air conditioned and the linen was of high quality. The duvets were cozy and warm. Service guys were smiling and very courteous and on their tows. Enjoyed the stay. Folks I recommend this hotel to you all.

Room Tip: Book Super Deluxe or Regal Suites or you can say Junior Suites. Newly renovated rooms with excellen...
  • Stayed: October 2011, travelled with family
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1  Thank Brijesh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2010

The hotel entrance is sleazy. On entering the room we found blood stain on our bedsheet and what looked like human excreta on the blanket. The staff refused to change then and FIVE trips to the reception later, got those changed. The V did not work. It took 7 calls and 4 visits to get the electrician who took another 30 minutes to make it semi work. The room was filthy. We asked for a sweeper at 5.30. At 7, after 6 calls, someone came. We had booked another hotel through makemytrip.com who had changed us to this hotel at the last moment. It took 10 calls from makemytrip.com to make something happen. By 7, we have had enough. makemytrip agreed to refund my money after THEY suffered the hotel "service"" for 45 minutes and we walked over to Rajputana Palace for a cheaper, much nicer, defnitely cleaner and reccommended stay.

  • Stayed: December 2010, travelled with family
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4  Thank dpdasgupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Suncity International

Address: Panchbatti Circle, Jodhpur 342011, India
Region: India > Rajasthan > Jodhpur District > Jodhpur
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Spa Airport Transportation
Hotel Style:
#15 Spa Hotel in Jodhpur
Price Range: £16 - £41 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Suncity International 3*
Number of rooms: 33
Official Description (provided by the hotel):
Hotel Suncity International provides warm, luxurious and best quality accommodation at very affordable prices. It is an ideal place to stay for leisure and business travelers. Best Room Amenities, great food, rocking bar and business services. Jodhpur's popular 3 star hotel is the first choice of hundreds of corporates and tourists. Stylish people love this stylish boutique hotel. ... more   less 
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Also Known As:
Suncity International Hotel

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