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“Beware - Insecure Rooms”
Review of Hotel Broadway

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Hotel Broadway
Ranked #129 of 282 Udaipur B&B and Inns
Reviewed 13 July 2010

We checked in this hotel while on a road trip from Hyderabad to Leh. The rooms were spacious but to our dismay, while going to sleep we found the two big sliding glass windows (without grill) which opens in the corridor does not lock from inside the room.

When I asked to change the room, they showed me two more rooms with same problem and the third room which did not have windows had no power supply.

By now I realized that the occupancy is very low & it is not a safe place to stay and asked for the refund of advance payment which they flatly refused.

I should mention here that during check in the management insisted I make full payment of Rs.2000/- but I paid only Rs.500 and they wanted to keep my ID i.e. driving license as they don’t have photocopy machine. It was my error of judgement that I ignored these signs of bad management.

It was a very unpleasant experience and was very hard on us to look for another hotel at 12:30 am after a hard days drive with sleepy children.

Stayed: June 2010, travelled with family
1  Thank AmjadM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
vishal294, Owner at Hotel Broadway, responded to this reviewResponded 20 July 2011

This is response to review posted by Mr Amjad, who did not even stayed with us.Window fault, which he is complaining , is a sliding window, it is common sense, until a window is closed shut properly, how will the lock grips itself.Which Mr Amjad was unable to understand.It is a normal practice in every hotel to take ID proof and return it after taking a copy of it, as we have to keep an identity of all customer as a record.When asked for Rs.2000.00, which was the booking amount, as advance ,Mr Amjad paid only Rs.500.00 and left our hotel.Though we requested him several time, we also asked him to stay in another room but to our dismay he went out.I think Mr.Amjad was misguided by some taut or Driver, who then took him to some other place.
As a Hotelier, we are in service industry, we try our best and make sure to satisfy each and every customer by our service.
When it came to my notice that he posted this here, I felt it to bring correct incident which took place that night.
All the Best.Hoping to see you all

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36 - 37 of 37 reviews

Reviewed 28 February 2009

An excellent hotel if you have a limited budget. The staff was very cordial and courteous. The rooms are quite spacious for the price you pay. Very Hygienic. The food at their Indian Restaurant Hukum was sumptuous. The staff at the restaurant too are very humble and cordial. This place is highly recommended if you have a limited budget.

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2  Thank SuneetGandhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VIshal B, Manager at Hotel Broadway, responded to this reviewResponded 4 March 2017

Dear Mr. Gandhi, Greeting from Hotel Broadway, Udaipur!! BIG Thanks for your positive feedback. We look forward to see your loved ones and you soon again.

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Additional Information about Hotel Broadway

Address: Hukam Restaurant, Burman Chamber, Uit Bridge, Saheli Marg | Burman chambers, UIT Bridge, Saheli Marg, Udaipur, Udaipur 313001, India
Region: India > Rajasthan > Udaipur District > Udaipur
Bar / Lounge Business Centre with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #129 of 282 B&Bs / Inns in Udaipur
Price Range: £19 - £44 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Broadway 2*
Number of rooms: 24
Official Description (provided by the hotel):
A Cosy Hotel in the Heart of Udaipur Cushioned in the city of lakes, chivalry, and heritage, Hotel Broadway is a beautiful hotel where beauty meets comfort, offering you the best lodging experience in Udaipur. With a blend of traditional hospitality amidst modern conveniences, the hotel has a bewildering charm, making it a sought-after abode near the railway station. The hotel is encircled by the picturesque views of the Aravalli Range of Hills. Hotel Broadway provides 20 capacious rooms - Super Deluxe Rooms, Executive Rooms, and Maharaja Rooms - that are fully furnished. The rooms offer scintillating views of the surroundings, adding on to your delightful experience at the hotel. Gear up for a delicious treat of lip-smacking, multi-cuisine dishes at our very own Hukam Restaurant. Open from 11 AM to 11 PM, the restaurant has a sophisticated ambience and is beautifully appointed. We also have Mehfil Hall - that is fully equipped, spacious, and elegantly decorated. The hall takes care of your conferencing requirements by providing an exceptional sound system, along with screen and projector facilities. ... more   less 
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