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“Pathetic Food,Service they cant get any more worse”

Hotel Udai Kothi Restaurant
Ranked #162 of 747 Restaurants in Udaipur
More restaurant details
Restaurant details
Good for: Romantic
Dining options: After-hours, Reservations
mumbai
Level 1 Contributor
4 reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Pathetic Food,Service they cant get any more worse”
Reviewed 15 August 2014

We went for Dinner ,we were waiting at the reception level for the lift for OVER 10 mins, the reception desk just gave the excuse that we have told the restaurant guys to close the door properly for the lift to come, the lift never came down till the time I walked up 3 floors and shut the gate of the lift for it to come down.
Since there was a waiting we were asked to wait for sometime, which was fine with us. We got a table in 20 mins which was good timing. We ordered the food immediately and asked for a masala papad to start with till the time other food came. Our ordeal started there even after 30 mins the masala papad did not come, then we had a waiter coming and telling us sir ur order has come, to our surprise it was not what we had ordered it was someone else's order.
We again told the waiter that at least he can get the papad but to no avail, the papad came only after we raised our voice 3 times after 1 hour , so did the other orders, 2 items were not even worth biting into, the fish was good to eat.

There were other customers who were shouting at the Restaurant Manager and waiters for the same problem, orders were taken and not served for an hour minimum. There was a family of 3, a kid of 3yrs who wanted a roti to have even that was not served for an hour, i wonder what type of customer service is it where a ROTI TAKES AN HOUR TO BE SERVED???? And to add to the salt there were some govt dignitaries sitting there who had food served perfectly on time at their table. WOW

The bill asked for took a long time to come , we were so disgusted and unhappy with the service we didn't leave any tip.

I am surprised the management has such lethargic attitude towards their customers. NEVER EVER WILL I GO TO THIS HOTEL.

  • Visited August 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank sunil_ach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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100 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Vicenza, Italy
Level 6 Contributor
130 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 116 helpful votes
“Gorgeous rooftop, overpriced and terrible wine”
Reviewed 29 July 2014

After two weeks in a dry area of India, I was hoping for a nice glass of wine overlooking the city lights at this rooftop bar. I saw the prices and was surprised by the high prices, but I was fine with it. Then I tasted the wine and it was just terrible. Truly undrinkable. Though we had a nice time enjoying the pretty rooftop, the value was not there. And after the liquor tax and luxury tax, our two drinks were more than 1000 rp ($20). Whew!

Visited July 2014
Helpful?
Thank OverseasIowan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aligarh
Level 3 Contributor
11 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Udaipur kothi fine dining and value for money Maruf Travel expert india”
Reviewed 24 June 2014 via mobile

Udai Kothi roof top restaurant near lake Pichola is a perfect place for dinner. They have a swimming pool also adjacent to eating area. For getting space under the umbrella (which is only one) one needs to book in advance. Passage to rooftop restaurant via the small lift is a bit cramped as lift is small and a very old model, anyway other issues like quality and ambience and price if food outscores this. One can also use sraircase to reach rooftop restaurent which is very nicely maintained with old time photos and flowers. Perfect ambience with live music is created. Staff is very courteous, food quality is excellent especially dal and kadahi paneer. Price wise the place is a bit lower as compared to Ambrai and Jagat Niwas. So it's a better place to enjoy Evening in Udaipur.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank gulmarghotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level 4 Contributor
31 reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Fabulous!!!”
Reviewed 19 June 2014

We had dinner there one full moon April night...it was magical! The manager Neelam graciously showed us the property - which is absolutely lovely, on the banks of Lake Pichola, before we took an elevator to the roof top restaurant. Beautifully set tables with glowing candles...but we got the best place in the restaurant - a private cupola a few stirs above, with floor seating and bolsters, a mirrors ceiling and petals strewn everywhere, candelabras - magical!! Felt like royalty!
The food was lovely and we spent a lazy, romantic evening here on my husbands birthday - truly an unforgettable experience.

PS: for guests at the hotel, they have an exclusive, private jetty to take you on a sunset cruise on Pichola, with wine - its not to be missed! Stay here and truly enjoy your stay at Udaipur :)

Visited April 2014
Helpful?
Thank Nidhi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 4 Contributor
29 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Great views!”
Reviewed 28 April 2014

Excellent party spot and we had a good one for my friends wedding. The bartenders were good and the GM was very attentive

Visited April 2014
Helpful?
Thank Athar K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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