Cambay Spa and Resort, Udaipur in a way at good location far from city crowd but if you are not on your own vehicle, tough task to reach there specially in rainy season when roads are in very bad condition. It would be easy to reach there if you are coming from external Highway, instead of entering the city. Plot No. 439 - 442, Bhamashah Industrial Estate, | R.I.I.C.O., Kalawadas, Udaipur 313004, India.
I had mixed experience staying at Cambay Spa and Resort. Here are some good and bad of my experiences.
1. Location out of crowd, peaceful Stay. at reasonable price.
2. Property is very good with lots of space at backyard.
3. Lobby area good, clean.
4. Reception, Gentleman very polite and ready to help, as much he can.
5. Security is good on both Entry and Exit.
6. Rooms are very spacious, clean, with latest amenities.
7. Some rooms having 37 inch TV good.
8. Swimming Pool is excellent.
9. Garden is Awesome.
10. Children Play Area Good
11. Lots of Games options, both indoor and outdoor, like pool, TT. Badminton, Carom, Ludo, Chess, and others, like SPA
12. Food is very good, except Tea and Coffee.
13. Checkout very easy, don't even take 2 mins, as they are upto date with everything.
1. Tough to reach, once reached have to no option other then hotel vehicle, if you don't have your own.
2. They didn't know that am an IT person, and were trying to lie me that their system over booked the rooms. After getting confirmation of 4 rooms when I was about to reach they said i'll get only 3 out of 4, as their system over booked. However upon argument they gave me 4 rooms finally.
3. In the room details they said all rooms have 37 Inch TV my room had 25 Inch.
4. The shower was full of stings, and jammed so not working properly.
5. The Bedsheet was not arranged properly.
6. 2nd day the room service replaced only 1 towel out of 2 and hanged the other wet towel in the bathroom, however upon my intervene they changed the towel
7. Got False calls twice 1st day, and two false door bell ring, on the 2nd day got 3 false door bell ring, complained for all at reception.
8. No Equality for their Guests, the more rooms you book, the more they value you. and treats others as if you are staying for free.
9. Only 10 Staffs to handle more then 265 guests (numbers given by restaurant supervisor)
10. Vacant used tables not cleaned for more then 30 minutes as two of the Waters( only two allotted for restaurant) were busy handling only 1 table,
11. Upon several complaints, the way of cleaning was like they just turned the used table mat upside down in front of us, throwing the dust food of the tables either down or below the table mat.
12. No spoons, forks, glass of water on table
13. 70% food items finished and not refilled in buffet, with no glass, plates either.
I appreciate Mr. Ankit from reception, who tried to minimize my trouble, and further the Recreation Manager, who was excellent managing everything what comes under him.
I don't blame the staffs at all, as they were doing whatever they were being said. The management could have handled it in a better way.
- Official Description (provided by the hotel):
- The Cambay Spa & Resort is an Upscale business-cum-leisure resort situated at Udaipur, Rajasthan offering facilities and is spread over an area of 11407 Sq. Mtrs. This resort is 3 hours drive from Ahmedabad and is a gateway to places like Nathdwara, Chittorgarh etc. The resort’s design is inspired by the city’s unique architectural eminence set against a scenic back drop of hills. With an inventory of 60 rooms, this resort provides a range of facilities which include restaurants, spa, swimming pool and fitness centre. The resort has meeting rooms and banquet halls with capacity for up to 500 persons. This resort is also an RCI Affiliated resort. This resort houses our CIHM center. ... more less
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