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“Excellent stay” 5 of 5 bubbles
Review of Ramada Udaipur Resort and Spa

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Ramada Udaipur Resort and Spa
Ranked #13 of 151 Hotels in Udaipur
Certificate of Excellence
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Excellent stay”
5 of 5 bubbles Reviewed 9 June 2014 via mobile

I visited for a single night and stayed in the premium suite. One of the best experiences. Food is also great. Tomato shorba one of the best items to try. Nice property and a commendable job being done by the staff specially Mr. Ravikant.

Stayed March 2014, travelled on business
Helpful?
Thank Deepesh24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada-Udaipur, General Manager at Ramada Udaipur Resort and Spa, responded to this review, 13 June 2014
Dear Guest,

Namaskar!

Thank you for your positive review of Ramada Udaipur Resort & Spa.

We are humbled and at the same time, delighted that we could make your stay memorable.

We have also shared your feedback about Ravikant with him and he was delighted to hear the same and have thanked you for appreciating his services at this forum.

We thank you for recommending us and look forward to serving you again on your next visit to the ‘City Of Lakes’.


Regards,

Rachit Goel
hm@ramadaudaipur.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,163 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (280)
Date | Rating
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Portuguese first
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  • Turkish first
  • Any
English first
Ahemdabad
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 June 2014 via mobile

I am dakshilbhatt from ahemdabad and 14 years old and i loved this hotel and all services were very good and co-operative and swimming pool was good cleand and the sport's sir were very good and co-operative with me and help every time and his name was dharmendra singh and i know who will see this spa manager kamal sir or sport's sir dharmendra sir and i will come next time and thanx for co-operation and services .

Thank You

Stayed May 2014, travelled with family
Helpful?
Thank Dakshil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada-Udaipur, General Manager at Ramada Udaipur Resort and Spa, responded to this review, 6 June 2014
Dear Dakshil,

Namaskar!

Thank you for your positive review of Ramada Udaipur Resort & Spa.

We are glad that you enjoyed your stay with us. We have shared your feedback with Dharmendra and Kamal and they were delighted to hear the same.

Feedback like yours motivate us to achieve excellence and once again our entire team thank you for giving such amazing feedback.

Look forward to serving you and your family again on your next visit to the ‘City of Lakes'.

With best wishes,

Rachit Goel
hm@ramadaudaipur.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
5 of 5 bubbles Reviewed 5 June 2014

We were a group of 8 people and choosing to stay at Ramada Udaipur was a great decision. The location of the hotel was perfect, overlooking the Sajjan Garh. All rooms were with balconies. Modern amenities in the room added to our comfort. The Myra dining staff went out of their way to prepare a specially made cake for one of the guest's birthday. The entire staff, from the reception, to the Housekeeping boy, to the dining room waiters to the chef were all so amazing and accommodating. I would totally choose this hotel next time I am in Udaipur.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nick89rocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada-Udaipur, General Manager at Ramada Udaipur Resort and Spa, responded to this review, 6 June 2014
Dear Guest,

Namaskar!

Thank you for your positive review of Ramada Udaipur Resort & Spa.

We are humbled and at the same time, delighted that we could make your stay memorable. We thank you for recommending us and look forward to serving you again on your next visit to the ‘City of Lakes'.

Thanks & regards,

Rachit Goel
hm@ramadaudaipur.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 4 June 2014

I had good experience here
I enjoy a lot hotel hospitalises
I admire it's interior and architecture
Hotel staff are very Kind and helpful
Hotel is well maintain
I recommend my friends and relative to visit this place
And when ever I come stay in ramada only

  • Stayed May 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Viral P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada-Udaipur, General Manager at Ramada Udaipur Resort and Spa, responded to this review, 6 June 2014
Dear Guest,

Namaskar!

Thank you for your positive review of Ramada Udaipur Resort & Spa.

We are humbled and at the same time, delighted that we could make your stay memorable. We thank you for recommending us and look forward to serving you again on your next visit to the ‘City of Lakes'.

Thanks & regards,

Rachit Goel
hm@ramadaudaipur.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ahmedabad, India
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 4 June 2014

This letter sent by me to the general manager of the hotel is self explanatory re the experience at ramada ---

Att - General Manager

Ref - Our visit to Ramada Udaipur from 01/06/14 to 04/06/14

Dear sir,

When we booked rooms for our vacation to your hotel, we had a lot of expectations because of the Ramada group and brand. But right from the moment we were checked our hopes were crashed.

We are regular travellers and travel India and abroad regularly. I have not seen such a worst performance of service, courtesy and hospitality in my life.

It started with the baby cot we had requested because we were travelling with our 2 year old daughter. We were told there was no baby cot available as it was in some another room and the desk staff told us we would have to purchase the extra bed ! Is is our problem that you do not have adequate baby cots ! We had to request many times and then we were "obliged" with a mattress laid on floor...! We adjusted to it as we did not want to spoil our vacation !

The room did not have TV remote control which was made available 4 1/2 hours after request !

The service in the dinning room was at the lowest levels ! I have not seen such a rude staff in any hotel. Not even in a 2/3 star hotel..we request for a cold water and it does no to turn up for 5 minutes and the manager Dheeraj has the guts to question me saying "what's your problem?" Fantastic !!!!! During dinner my baby was crying and my wife requested for the dessert and again the waiter goes away as if we are not there only ! After waiting for 10 minutes some other guest kindly helped my wife to take the dessert from the serving table.

Food at the buffet table is always cold .... Leave aside the taste which is below average.

It was such a stressful experience....whenever we used to go to the dinner hall we used to be in fear that some or the other insult awaited us.

Any request is answered with such a rude expression that it is even difficult to express on paper !!!

There was a silver lining when Mr Sumant gave us a upgrade but the overall experience was so bad that even that gesture of goodwill was proving to be futile.

We had come here for a break and a stress free holiday, but the stay at Ramada was totally the opposite. We were subjected to so much stress that we at one point of time even thought of leaving the hotel and moving to Hotel Fatehgarh Palace where last year we had one of the best experiences of life !!!

My request to you is please make sure that there is a turn around in the service quality !


Best Regards,

Malhar Choksi

Sent from my iPad

Stayed June 2014, travelled with family
Helpful?
6 Thank Malharchoksi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada-Udaipur, General Manager at Ramada Udaipur Resort and Spa, responded to this review, 5 June 2014
Dear Mr.Choksi,

Namaskar!

This is in reference to your recent stay at Ramada Udaipur and the subsequent feedback given by you to my colleagues Sumant and Jogender.

I regret that you left dissatisfied with some aspects of our service. It is our endeavour to ensure that every guest leaves as an ambassador of our hotel. In your case, we clearly failed to do so and for that please do accept my sincere apologies.

I am thankful for giving such a detailed feedback about your experience and would like to reassure you that I have taken up these issues very seriously with all the teams involved to prevent recurrence.

My team and I would truly appreciate it if you give us another chance to deliver a more enjoyable hotel experience in the future and we look forward to welcoming you back soon.

Warm regards,


Rachit Goel
hm@ramadaudaipur.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jaipur, India
1 review
5 of 5 bubbles Reviewed 3 June 2014 via mobile

A perfect place to spend the best time .....perfect atmosphere and surroundings !!
Housekeeping staff is also good especially Laxman Salvi !!
He takes really good care of the people residing !!!
Should definitely improve the other housekeeping staff !!
And room service should also be improvised !!

Stayed June 2014, travelled with friends
Helpful?
Thank nitish1607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada-Udaipur, General Manager at Ramada Udaipur Resort and Spa, responded to this review, 6 June 2014
Dear Guest,

Namaskar!

Thank you for sharing your recent stay experience at Ramada Udaipur.

We are glad to know that you had a memorable stay with us and we thank you for appreciating the ambience and atmosphere of the resort. Your appreciation of Laxman Salvi has been shared with him and he was delighted to hear the same.

We have also noted your suggestions about Housekeeping and Room Service and necessary measures have already been initiated to improve the same.

We hope you would continue honouring us with your patronage whenever you are in the city.

Warm regards,

Rachit Goel
hm@ramadaudaipur.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 June 2014

It was my first trip to Udaipur with my wife for our anniversary - June 29-July 2 2013 and after looking at many options chose to stay at Ramada Resorts - Udaipur. After a tiring train journey, driving up to Ramada resort in the early hours of the morning, we checked in to a nice clean room with the check-in experience being smooth. A quick nap, a delightful buffet breakfast later the helpful staff at the counter gave us great suggestions to visit the various spots in the city. We'd like to specially mention Pooja for arranging a beautiful bouquet of flowers and a delicious cake to usher in our anniversary at midnight. The candle-lit dinner at the verandah with a night-view was superb. All in all - a nice peaceful stay, good food and helpful staff made our stay memorable.

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Febs4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada-Udaipur, General Manager at Ramada Udaipur Resort and Spa, responded to this review, 2 June 2014
Dear Guest,

Namaskar!

Thank you for your positive review of Ramada Udaipur Resort & Spa.

We are humbled and at the same time, delighted that we could make your stay memorable. We thank you for recommending us and look forward to serving you again on your next visit to the ‘City of Lakes'.

Thanks & regards,

Rachit Goel
hm@ramadaudaipur.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Udaipur Resort and Spa

Property: Ramada Udaipur Resort and Spa
Address: Rampura Circle Khodiyat Road, Udaipur 313001, India (Formerly Lotus Lake View Resort)
Region: India > Rajasthan > Udaipur
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Luxury Hotel in Udaipur
#6 Spa Hotel in Udaipur
#7 Family Hotel in Udaipur
#10 Business Hotel in Udaipur
#20 Romantic Hotel in Udaipur
Price Range (Based on Average Rates): £
Hotel Class:4 star — Ramada Udaipur Resort and Spa 4*
Number of rooms: 72
Official Description (provided by the hotel):
Set Majestically the resort offers breathtaking views of the Monsoon Palace (Also known as Sajjangarh) as well as Lake Pichola. The resort has a tranquil, salubrious setting, wonderfully recreating the romance of the past and yet completely in keeping with the 21st century luxury, making it a Hotel that lends itself to discovery and continual surprise. ... more   less 
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Also Known As:
Ramada Resort Udaipur Hotel Udaipur

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