Stayed there for 7 nights in November and it was not a pleasant experience.Outside is impressive.Lobby area resonable .It took them nearly four hours before we had a room that was reasonable as all others had some faults in it.Windows not clean,.Furniture outdated,shower area not level so water used to stay in middle as there was a slight dip in the floor,out of 42 channels on TV only 20 worked properly,The staff and some junior managment in reception area were not very receptive to our compliants.During our stay we saw nearly everyday some one complaing about something not right with rooms and most of them saying that although this is supposed to be 5star hotel its service and standards are 3 star.This hotel needs lot of work done to be a 5star hotel.It is not deffinately Sheraton brand as we have stayed in other sheraton hotels and they are much better then this one.The restuarant area and staff were good althoogh at times we had to remind some of them of what we had requested.On the current standards we will not go there again as i had to pay twice the rate I paid in other hotel where I had 5star service for 4star price.
- Official Description (provided by the hotel):
- Radisson Blu Udaipur Palace Resort & Spa Boasting a location near Fateh Sagar Lake, our hotel in Udaipur is moments from the shopping districts of Hathi Pol and close to the City Palace. Resort guests enjoy on-site dining two restaurants and a poolside bar, as well as features like an on-site spa, a concierge and three flexible meeting and event spaces. ... more less
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- Also Known As:
- Sheraton Udaipur Palace Resort And Spa
- Sheraton Udaipur Palace Hotel Udaipur