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“Good hotel with lovely views” 4 of 5 bubbles
Review of Radisson Blu Udaipur Palace Resort & Spa

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Radisson Blu Udaipur Palace Resort & Spa
Ranked #39 of 151 Hotels in Udaipur
Burgess Hill, United Kingdom
Level Contributor
97 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Good hotel with lovely views”
4 of 5 bubbles Reviewed 22 March 2014

The Sheraton is a large hotel with lovely views from the terrace of the lake at Udaipur. Rooms are neat and tidy although maybe a bit tired. The restaurant buffet is very good although can get very busy, booking may be advised. This is a very busy hotel, lots of weddings, so not good if you want peace and quiet. It appears to be on the outskirts of Udaipur, so you need a vehicle at your disposal.

  • Stayed February 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Janet R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonUdaipur, General Manager at Radisson Blu Udaipur Palace Resort & Spa, responded to this review, 26 March 2014
Dear Guest,

Greetings from Sheraton Udaipur Palace Resort and Spa!

Thank you for taking out time and sharing your stay experience with us.

We are delighted to hear that you had a pleasant stay at the hotel. Your kind words of appreciation for our hotel food & services motivates us and helps us in serving you better.

We look forward to have you here again with us and make your future stay experience a more memorable one.

Warm Regards
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,115 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (456)
Date | Rating
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English first
Rajkot, India
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 21 March 2014

Went here for a short break for 2 nights. The hotel was fully occupied. Had reversation so was not a problem.

Exterior of the hotel is nice. rooms are spacious and clean. Everything was great except the service. As the hotel was fully booked, problems faced during check in. Had book a deluxe room, but the reception informed us that by mistake they had given our room to others. after 30 mins of debate they gave us a superior room but that too with a twin bed. So again asked them to change the room, which they did after another 30 minutes. Whenever called for a room service, they arrived at our door after 15-20 minutes. Thats too late for such a great hotel.

Was not satisfied with the service but stay was very good.

  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Mitesh_Nasit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonUdaipur, General Manager at Radisson Blu Udaipur Palace Resort & Spa, responded to this review, 26 March 2014
Dear Guest,

Greetings from Sheraton Udaipur Palace Resort and Spa!

Thank you for taking out time and sharing your constructive feedback with us.

We are delighted to hear that you had a pleasant stay at the hotel and sincerely regret the service issues caused during your stay. I have made a note of concerns raised and will certainly speak with my team and ensure the necessary corrective actions are taken.

I do hope that you will give us another opportunity to serve you again and make your future stay experience a memorable one

Warm Regards
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 18 March 2014

Very nice hotel, spacious rooms. Very well maintained. Spa and pool the highlights. Allowed us to check in early. Staff very courteous. Local travel is a bit difficult if one doesnt have a cab or a vehicle. Location-wise, not the best in udaipur(bit far from the lake and the city), but decent. Rooms were great, neat and well-maintained. Lots of weddings keep happening, which might be a deterrent if you are looking for a quiet stay

Room Tip: Stayed in the deluxe room, ground floor. Probably the view from a higher floor would be better.
See more room tips
  • Stayed August 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank subhroneo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonUdaipur, General Manager at Radisson Blu Udaipur Palace Resort & Spa, responded to this review, 26 March 2014
Dear Guest,

Greetings from Sheraton Udaipur Palace Resort and Spa!

Thank you for taking out time and sharing your stay experience with us.

We are delighted to hear that you had a pleasant stay at the hotel. Your kind words of appreciation for our hotel and team motivates us and helps us in serving you better.

We look forward to have you here again with us and make your future stay experience a memorable one.

Warm Regards
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nykoping, Sweden
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 14 March 2014

Had a great 5 days stay at the Sheraton in Udaipur. The location is good, the facilities as well and the staff is really knowledgeable. The bartender in the lobby bar, Bankaj, was particulary helpful and friendly. The best evening was when i found the Spa. Fantastic.

  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Olle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonUdaipur, General Manager at Radisson Blu Udaipur Palace Resort & Spa, responded to this review, 18 March 2014
Dear Guest,

Greetings from Sheraton Udaipur Palace Resort and Spa!

Thank you for taking out time and sharing your stay experience with us.

We are delighted to hear that you had a pleasant stay at the hotel. Your kind words of appreciation for our hotel services motivates us and helps us in serving you better.

We look forward to have you here again with us and make your future stay experience a memorable one.

Warm Regards
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Navi Mumbai, India
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 12 March 2014

Amazing property and luxurious rooms. It was really great rejuvenating stay in the hotel. The food was simply riveting and it gives you a maharaja feeling. The overall location around the lake freshens your mind to the utmost!

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank chirag_chixy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonUdaipur, General Manager at Radisson Blu Udaipur Palace Resort & Spa, responded to this review, 18 March 2014
Dear Guest,

Greetings from Sheraton Udaipur Palace Resort and Spa!

Thank you for sharing your valuable feedback with us.

We are delighted to know that you had a pleasant stay with us and really appreciate your kind words for our team and property. I will surely be sharing this with my team.

Me and my team look forward to your next stay with us.

Warm Regards
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 12 March 2014

Not what I'd expect from this five star name! The check in was very slow (took over 20 minutes) and we were served by several staff members. The staff were not very attentive or overly helpful and need reminders about what you've ordered or requested. The hotel offers nice view of one of the lakes and the terrace is a lovely place to relax in the sun. The restaurant is nice but the service is probably a little over the top for me!

  • Stayed March 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Waterm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonUdaipur, General Manager at Radisson Blu Udaipur Palace Resort & Spa, responded to this review, 18 March 2014
Dear Guest,

Greetings from Sheraton Udaipur Palace Resort and Spa!

Thank you for sharing your constructive feedback with us.

We sincerely regret the service issues caused during your stay. I have made a note about your comments and will certainly speak with my team on this. I would like to ensure you that the necessary corrective actions will be taken.

I do hope that you will give us another opportunity to serve you again and make your future stay experience a memorable one

Warm Regards
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai (Madras), India
1 review
4 of 5 bubbles Reviewed 10 March 2014

we stayed at Sheraton for 2 nights. we Went for a corporate meeting, The hotel staff was great and very helpful, as we arrived every thing was very well taken care.Rooms are comfortable and view was awesome,food was good,front office people were very friendly, some become friends like Mr. sayanay and made our stay so smooth. he was always ready to help our group to regard anything. Overall a very good experience. I would surely recommend it to others and surely I love to stay there again in the future.
also i would say thanks to my management for arranging accommodation in Sheraton Udaipur Palace. :-)

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Babu3010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonUdaipur, General Manager at Radisson Blu Udaipur Palace Resort & Spa, responded to this review, 18 March 2014
Dear Guest,

Greetings from Sheraton Udaipur Palace Resort and Spa!

Thank you for taking out time and sharing your stay experience with us.

We are delighted to hear that you had a pleasant stay at the hotel. Your kind words of appreciation for our hotel food & services motivates us and helps us in serving you better.

We look forward to have you here again with us and make your future stay experience a memorable one.

Warm Regards
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Udaipur Palace Resort & Spa

Property: Radisson Blu Udaipur Palace Resort & Spa
Address: Near Fateh Sagar Lake | Ambamata, Udaipur 313001, India (Formerly Sheraton Udaipur Palace Resort & Spa)
Phone Number:
Region: India > Rajasthan > Udaipur
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Top resorts Hotel in Udaipur
#17 Luxury Hotel in Udaipur
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Radisson Blu Udaipur Palace Resort & Spa 4.5*
Number of rooms: 240
Official Description (provided by the hotel):
Radisson Blu Udaipur Palace Resort & Spa Boasting a location near Fateh Sagar Lake, our hotel in Udaipur is moments from the shopping districts of Hathi Pol and close to the City Palace. Resort guests enjoy on-site dining two restaurants and a poolside bar, as well as features like an on-site spa, a concierge and three flexible meeting and event spaces. ... more   less 
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Also Known As:
Sheraton Udaipur Palace Hotel Udaipur
Sheraton Udaipur Palace Resort And Spa

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