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“Excellent Place”

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Radisson Blu Udaipur Palace Resort & Spa
Ranked #29 of 157 Hotels in Udaipur
Ahmedabad, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent Place”
Reviewed 3 August 2014

Was nice experience staying at Raddison blu.Will surely like to visit again and let us know such reasonable pacjkages in future also.Enjoyed relaxing and had a great time there.Looking forward to come again soon.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels

Helpful?
1 Thank Jimit T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson B, General Manager at Radisson Blu Udaipur Palace Resort & Spa, responded to this review, 6 August 2014
Dear Guest,

Greetings from Radisson Blu Udaipur Palace Resort & Spa!!!

To see a guest happy with the hard work we put in everyday is a great feeling. We, hence, thank you for sharing such an appreciative on TripAdvisor during your stay at Radisson Blu Udaipur Palace Resort & Spa. To be appreciated for the great value of money we offer and our relaxing ambiance.

Such generous appreciation of our hotel motivates us to redouble our efforts to reach the ultimate goal of achieving excellence at what we do best.

We extend an invitation for you to return soon and give us an opportunity to serve you to the best of our abilities and to your utmost satisfaction.

Warm Regards,
Satya Roychowdhury
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (481)
Date | Rating
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English first
Le Mans, France
Level 5 Contributor
84 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 1 August 2014 via mobile

The outsides of the building are very nice but the insides really need to be renovated . Outdated bathrooms,old paintings... Too bad!
But thanks to a wonderful staff our stay was pleasant. Every member of the staff is truly dedicated to satisfy the guests. Good restaurant with Indian buffet and a la carte international food.

Stayed August 2014
Helpful?
Thank Marie-Cécile C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson B, General Manager at Radisson Blu Udaipur Palace Resort & Spa, responded to this review, 4 August 2014
Dear Guest,

Greetings from Radisson Blu Udaipur Palace Resort & Spa!!!

Thank you for a frank and constructive review about your stay with us at Radisson Blu Udaipur Palace Resort & Spa. It is great to know that you liked our building facade, our dedicated and efficient staff, our fabulous restaurant with a wide variety of food both in the buffet and the Ala carte menu alike.

We are encouraged by the compliments you have thrown our way and hope to work harder to excel in all facets. We regret the inconvenience you may have faced during your stay with us. However, we would like to mention that we are in the process of an intensive property improvement plan and are working diligently on improving the whole experience of staying with us.

We would like to invite you back to the hotel soon and not keep this visit of yours as a lasting impression of our services. We hope that your next visit would be more memorable and comfortable.

Warm Regards,
Satya Roychowdhury
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 July 2014

Great hotel, neat rooms. The food was superb, the service good. The spa and pools were the highlight. Very accommodative with check-in times.
Wi-fi & internet access was disappointing, almost non-existent, however, they are working on this.
Very receptive to feedback and great pricing.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Srinivignesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson B, General Manager at Radisson Blu Udaipur Palace Resort & Spa, responded to this review, 16 August 2014
Dear Guest,

Greetings from Radisson Blu Udaipur Palace Resort & Spa!!!

Your review on TripAdvisor offers a very constructive feedback and a fabulous acknowledgement of the positive parts of the hotel. It is great to know that you have enjoyed our comfortable and well maintained rooms, our delicious food, our tranquil spa, the gorgeous pools, our flexibility with regard to check-in timing, our positive outlook to feedback and the great value for money that we offer.

Your feedback is of paramount importance to us and immediate corrective measures are initiated wherever required. We apologize for the inconvenience you might have encountered with the WiFi. However, we would like to mention that we are in the process of an intensive property improvement plan and are working industriously on improving the experience of you stay.

We invite you again to and hope to serve you to the best of your satisfaction on your next visit.

Warm Regards,
Satya Roychowdhury
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurugram (Gurgaon), India
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 July 2014

I visited the Radisson BLU Udaipur property couple of days back thinking that the five star hotel
will be able to satisfy my expectation. I was astonished to see the room once I checked into the hotel . The TV was not working ,The Bed linen had stains and the coffee machine was not working . This after a lousy experience at the front desk while checking into my room. The staff was extremely unprofessional and one had to wait long hour's before the service attendent could come and solve the issue . The deputy service head was kind enough to offer me a new room which was equally lousy after so much of trouble .
This is what you never expect after spending such a high amount at the five star property in Udaipur . My advice to future travellever's to NOT choose this Hotel as it does not provide any
five star comfort . the rating of this hotel should be droppped to 1 star .

Gagan

  • Stayed July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank gagan_bhargava12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson B, General Manager at Radisson Blu Udaipur Palace Resort & Spa, responded to this review, 1 September 2014
Dear Guest,

Greetings from Radisson Blu Udaipur Palace Resort & Spa!!!

It is a matter of grievous concern to receive such a review from our guest. Radisson Blu Udaipur Palace Resort & Spa takes pride in its hospitality and quality of service, hence any such concerns of our guests are treated with utmost seriousness and a thorough investigation is carried out to unearth the whole story.

Upon initial investigation we were unable to track down any of your details in our hotel records. We request you to kindly let us know of your particulars during your stay and we shall immediately launch an intensive investigative process so that no such irregularity occurs.

We would love to invite you to our hotel to experience the real hospitality and splendor of our hotel, its hospitality and services.

Warm Regards,
Satya Roychowdhury
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Udaipur hotels

Mumbai (Bombay), India
Level 2 Contributor
5 reviews
5 hotel reviews
Reviewed 25 July 2014

stayed on business trip in Udaipur,Radisson Blu doesnt dissappoint you at all. Very impressed with rooms public areas are nice and clean . Above all the hotel is very quite and I enjoyed my sleep. Breakfast was also nice

  • Stayed May 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Lonelytraveller19111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson B, General Manager at Radisson Blu Udaipur Palace Resort & Spa, responded to this review, 29 July 2014
Dear Guest,

Greetings from Radisson Blu Udaipur Palace Resort & Spa!!!

We at Radisson Blu Udaipur Palace Resort & Spa thank you from the bottom of our hearts for taking some of your precious time out to shower such generous compliments upon us and for sharing it on TripAdvisor. We are flattered to know of the delight our spacious and comfortable rooms, the high standards of our maintenance and cleanliness, our tranquil ambiance and our delicious breakfast brought to you.

The compliments that you have so generously showered upon us goes on to motivate us to take even greater efforts to work harder to achieve even higher levels of our guests’ satisfaction.

We extend an invitation for you to return soon and give us an opportunity to serve you to the best of our abilities and to your utmost satisfaction.

Warm Regards,
Satya Roychowdhury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
Reviewed 25 July 2014

Perfect destination for a long weekend,cozy rooms ,great food ,outstanding service starting from reservation till check out . Staff is very courteous and always ready to help us .lush green gardens ,double Decker pool .Thank you for making our stay memorable .

Room Tip: Prefer room on lake view.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Ashish771
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson B, General Manager at Radisson Blu Udaipur Palace Resort & Spa, responded to this review, 29 July 2014
Dear Guest,

Greetings from Radisson Blu Udaipur Palace Resort & Spa!!!

First & foremost we would like to thank you for choosing to stay with us at Radisson Blu Udaipur Palace Resort & Spa and also for sharing such a complimentary review about us on TripAdvisor. Our tranquil and refreshing ambiance, our comfortable rooms, our delightful delicacies, our impeccable service, our courteous and helping staff, our manicured gardens and our fabulous multi-level pool have been a continual source of appreciation and your compliments reinforce our faith in the same.

It is such compliments that go a long way to encourage and motivate us to work harder to achieve the highest level of guests’ satisfaction.

It would be an honor to welcome you back again here so that we may be able to serve you yet again. We hope that you experience the city and the hotel and their all aspects and build some memories that you may take back home and treasure forever.

Warm Regards,
Satya Roychowdhury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 July 2014

Amazing service, awesome food.

Already made plans for the next visit... I guess I don't have to say no more...

Don't mind the monsoons it just gets better.

Staff is very friendly and always ready to help.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kiranpillai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Radisson B, General Manager at Radisson Blu Udaipur Palace Resort & Spa, responded to this review, 25 July 2014
Dear Guest,

Greetings from Radisson Blu Udaipur Palace Resort & Spa!!!

To receive such raving reviews from our guests has always brought in a great surge of motivation and enthusiasm to perform even better and not just satisfy our clients but to make them happy. We, therefore, thank you for such a raving review about your stay with us at Radisson Blu Udaipur Palace Resort & Spa. We are glad that you liked our amazing service, our delicious culinary delights and our friendly and helping staff.

Your appreciation of our efforts to make your stay pleasant goes a long way to encourage and motivate us to strive harder to achieve the highest level of our guests' satisfaction.

We would love for you to return to the hotel soon. Stay with us and make some precious memories that you may cherish forever.

Warm Regards,
Satya Roychowdhury
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Udaipur Palace Resort & Spa

Property: Radisson Blu Udaipur Palace Resort & Spa
Address: Near Fateh Sagar Lake | Ambamata, Udaipur 313001, India (Formerly Sheraton Udaipur Palace Resort & Spa)
Phone Number:
Region: India > Rajasthan > Udaipur District > Udaipur
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Udaipur
#13 Luxury Hotel in Udaipur
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Radisson Blu Udaipur Palace Resort & Spa 4.5*
Number of rooms: 240
Official Description (provided by the hotel):
Radisson Blu Udaipur Palace Resort & Spa Boasting a location near Fateh Sagar Lake, our hotel in Udaipur is moments from the shopping districts of Hathi Pol and close to the City Palace. Resort guests enjoy on-site dining two restaurants and a poolside bar, as well as features like an on-site spa, a concierge and three flexible meeting and event spaces. ... more   less 
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Also Known As:
Sheraton Udaipur Palace Hotel Udaipur
Sheraton Udaipur Palace Resort And Spa

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