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“Beautiful experience made a success by excellent staff”
Review of Trident Udaipur

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Trident Udaipur
Ranked #6 of 167 Hotels in Udaipur
Certificate of Excellence
Reviewed 6 May 2014

We were two couples, both accompanied by our infants, and travelling with infants for the first time and so we were nervous travelers on this trip. Our concerns were put to rest by very accommodating staff that was available at a moment's notice. Kids' special meals and pasteurized milk requirements were well taken care of and the management was accommodating to allow us to pack from the breakfast buffet for kids' meals during our day excursions. The only reason why I am giving a rating of four is probably because the restaurant menu was limited for vegetarians, but I guess that won't bother most visitors as majority of the people coming here are from foreign countries. Breakfast menu is reasonably elaborate and caters to all needs. There is a beautiful sunset point here that should be explored. Our rooms were garden view rooms but we are glad that we took them, get up early in the morning and you may see a peacock next to your window like we did!! Spas here are excellent, so do try them. Swimming pool is temperature-controlled as per the weather and of shallow depth so kids can enjoy in a safe environment. They could improve the kids' play area a bit to make a portion of it indoors. All in all a wonderful experience. Don't take the spicejet flight if you are travelling from Delhi, it is a small and noisy aircraft, the one with Jet airways is good...

Room Tip: People visiting trident Udaipur prefer pool view rooms but I think I got another different experienc...
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  • Stayed: March 2014, travelled with family
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Thank Anirudh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trident-Udaipur, General Manager at Trident Udaipur, responded to this reviewResponded 27 May 2014

Dear Guest,

Thank you for a highly rated and wonderfully crafted review.

We appreciate your feedback and appreciation. It really works as a great source of inspiration for the team.

Team Trident is pleased to know from your comments that their efforts were so well appreciated. It was a pleasure to have been of service to you.

I have noted your feedback on limited options for vegetarians. On your next visit to Trident Udaipur, please feel free to ask for the chef to customize a meal for you.

We look forward to the opportunity of welcoming you back on your next visit to Udaipur.
Please do not hesitate to write to me for any assistance with reservations or for anything else I can do for you in Udaipur.

Thank you

Best regards
Amit Saincher
General Manager
amit.saincher@tridenthotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,439 - 1,445 of 2,799 reviews

Reviewed 6 May 2014

Trident udaipur was a very beautiful & impressive property, Especially the cleanness of the rooms and hotel facilities impressed me. The location is unbelievable & very close to everything. I am really impressed by the services provided by the hotel they are very helpful and dedicated. The food is amazing & I like the chef's choice special So I strongly recommend this hotel.

  • Stayed: May 2014, travelled on business
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Thank Khushi7june
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trident-Udaipur, General Manager at Trident Udaipur, responded to this reviewResponded 27 May 2014

Dear Guest,

We were so happy to read your amazing comments on Trip Advisor following your recent stay at Trident Udaipur.

We really appreciate your going out of the way to detail your stay and for taking the time to highlight every aspect of hotel stay. Thank you.

Team Trident is pleased to know from your comments that their efforts were so well appreciated.

It was a pleasure to have been of service to you.

We do look forward to your return to our hotels in not so distant future. If I can be of any assistance whatsoever in the meantime, please do not hesitate to contact me.

Many thanks once again.

Sincerely


Amit Saincher
General Manager
amit.saincher@tridenthotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

Yet again we spent our Diwali holidays at Trident Udaipur. We had opted for the Suite this time round. Very well done up rooms. With 2 Adults and a teenager this was just the right choice for us. We spent most days enjoying the property, long walks and scrumptious meals. The surprise and a much required element was the newly opened Spa massages. They were yet to create a separate unit for the spas but the current rooms that were used for the spa was alright. The girls are well trained. It may sound pricey but when one compares it to the rates in any metro city, these are quite competitive. We had some great Rajasthani cuisine this time ..especially the gatta and ker sangria. The Four rejuvenating days in Udaipur are always much awaited each year.

Room Tip: Corner suites are quiet, large and well appointed.
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  • Stayed: November 2013, travelled with family
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Thank Chocolates72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trident-Udaipur, General Manager at Trident Udaipur, responded to this reviewResponded 27 May 2014

Dear Guest,

Many thanks for a wonderfully crafted review, following your stay at Trident Udaipur.

We were thrilled to read that you had such a great time and that we were able to help contribute to your overall travel experience whilst your stay at our hotel and we were especially pleased to read how much you enjoyed the service by our team.

The team is “over the moon” and delighted to know that they were able to surpass your expectations. It will give me great pleasure to share your gracious praise with the entire team - the team will truly appreciate your generous comments.

It was an absolute pleasure to have been of service to you.

We look forward to welcoming you back to our hotels next time your travels take you to this part of the world ; if I can be of any assistance whatsoever in the meantime, please do not hesitate to write to me.

Thank you

Best wishes!!!

Sincerely

Amit Saincher
General Manager
amit.saincher@tridenthotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2014

Very beautiful and peaceful property full of roaming peacocks and cute chipmunks. Room a bit small but very comfortable. Staff is equally attentive and nice. Breakfast can get a little crazy as it is a popular hotel. The swimming pool looks so inviting in the clear Rajasthany sun. Highly recommended

Stayed: May 2014, travelled with friends
Thank angelina1813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trident-Udaipur, General Manager at Trident Udaipur, responded to this reviewResponded 27 May 2014

Dear Guest,

We were so happy to read your positive comments on Trip Advisor following your recent stay at Trident Udaipur.

We really appreciate your going out of the way to detail your stay and for taking the time to highlight every aspect of hotel stay. Thank you.

Team Trident is pleased to know from your comments that their efforts were so well appreciated.

It was a pleasure to have been of service to you.

We do look forward to your return to our hotels in not so distant future. If I can be of any assistance whatsoever in the meantime, please do not hesitate to contact me.

Many thanks once again.

Sincerely


Amit Saincher
General Manager
amit.saincher@tridenthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2014

We stayed here in this beautiful hotel, for two nights in early April. After a very long car journey from Jaipur, we were greeted with an iced drink in reception where the check in was quick and efficient. We really enjoyed our stay and wished we could have spent more time at the Trident. The food was excellent and it was such a treat to have breakfast on the beautiful terrace where we could appreciate the stunning views. The staff were so friendly, yet professional, and helped to make our visit (during a very busy holiday schedule) so special. Thank you - we have no hesitation in recommending your beautiful hotel, situated in such stunning scenery.

Room Tip: We had a Garden View Room on the ground floor which was very quiet.
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  • Stayed: April 2014, travelled with friends
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Thank mtuffield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trident-Udaipur, General Manager at Trident Udaipur, responded to this reviewResponded 27 May 2014

Dear Guest,

We were so happy to read your amazing comments on Trip Advisor following your recent stay at Trident Udaipur.

We really appreciate your going out of the way to detail your stay and for taking the time to highlight every aspect of hotel stay. Thank you.

Team Trident is pleased to know from your comments that their efforts were so well appreciated.
It was a pleasure to have been of service to you.

We do look forward to your return to our hotels in not so distant future. If I can be of any assistance whatsoever in the meantime, please do not hesitate to contact me.

Many thanks once again.

Sincerely


Amit Saincher
General Manager
amit.saincher@tridenthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2014

After initially hiccups with the central reservation things started well. The check in was smooth and efficient. I wanted a very early check in with breakfast on the day of arrival. This was given to us. The room allocated to us was on the lower level and had it changed to the upper level (garden view). This was also done.
The rooms are small but comfortable and nice. Well Lighted and perfect for 2 people. The pillows and mattress are good. There are plug points for charging the cell phone on the study table not near the bed which is a drawback.
The bathroom fitting are outdated but nevertheless work well. They are individual hot and cold knobs instead of one for both. The quality of soaps, shampoos etc is very good. No hairbrush, combs , toothbrush or hairdryer. But in all it is nice.
The travel desk is very expensive at the hotel.
The breakfast was very good. Indian and continental variety. We were informed of the live eggs counter and pancakes and dosa etc. Enjoyed the breakfast. The cappuccino was good and could be better.
The pool area was clean and well taken care off. Wanted to take a massage but found it too expensive.
After an heavy breakfast the last mean we had as a snack in our room. The trident veg club sandwich was ok. No salad only fries with it. The waiter who brought the food could not tell between cold coffee and chocolate milkshake. The apple strudel was awful, this needs to be redone or the chef needs to learn how to do it right.
We check out very early in the morning which was again fast and efficient.

Room Tip: it really does not matter whether to take pool facing or garden facing rooms. But take on the upper...
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  • Stayed: May 2014, travelled as a couple
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    • Cleanliness
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Thank dharmesh0506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trident-Udaipur, General Manager at Trident Udaipur, responded to this reviewResponded 27 May 2014

Dear Guest,

Thank you for taking out time and posting a review on our hotel and its services.

It is heartening to get such reviews and, we are delighted to know that you enjoyed your stay at Trident Udaipur. It was a pleasure to have been of service to you.

In regard to your comments on recommending Avis cars and not an outsourced mode of transportation, I would like to advise you that we do not encourage, especially in the night, outsourced or any vehicle which is not attached to a reputed agency .As our guests have had a few unpleasant experiences in the past and quality issues with outsourced vehicles. Avis cars and other agency cars are well kept and drivers speak good English. I regret inconvenience caused owing to this.

Your feedback on In Room Dining experience has been conveyed to the Chef and the Food and Beverage Manager and it will be dealt with the seriousness it deserves.

We look forward to your future visits, I take this opportunity to assure you of our best attention and services at all times.

Please do not hesitate to write to me for any assistance with reservations or for anything else I can do for you in Udaipur.

Thank you

Warm regards

Amit Saincher
General Manager
amit.saincher@tridenthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2014

Very Good experience overall. Wifi / Internet hard to access as Windows XP based computer system is outdated. Had to do work in the business center. Old computers. Front desk phone was busy for over 2 hours. Needed road directions. Should get an extra reception phone line for so many rooms.

Room Tip: This is not a lake front hotel.
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  • Stayed: April 2014, travelled as a couple
    • Value
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Thank Jay K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trident-Udaipur, General Manager at Trident Udaipur, responded to this reviewResponded 27 May 2014

Dear Guest,

Thank you for sharing your feedback with regard to your recent stay at Trident Udaipur.

We are delighted to know that you enjoyed your stay at Trident Udaipur. It was a pleasure to have been of service to you.

Please do accept my sincere personal apologies for the inconvenience caused to you owing to inadequacies in internet and front desk services.

I have since addressed the issues with the concerned department heads personally. I assure you that corrective action has been taken and I am confident you will notice a marked improvement during your next stay with us.

While I can fully understand that this might have marred your impression of Trident hotels, please allow me to assure you that this represents a departure from our normal standards of service and we would greatly appreciate an opportunity to correct your perception.

My team and I look forward to your future visits; please feel free to write to me if I could be of any assistance in Udaipur or for making any special arrangements for your future stays with Oberoi / Trident hotels.

Thank you
Warm regards

Amit Saincher
General Manager
amit.saincher@tridenthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Trident Udaipur

Address: Haridasji Ki Magri, Udaipur 313001, India
Phone Number:
Region: India > Rajasthan > Udaipur District > Udaipur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Udaipur
#4 Luxury Hotel in Udaipur
#4 Family Hotel in Udaipur
#5 Spa Hotel in Udaipur
#5 Romantic Hotel in Udaipur
Price Range: £100 - £516 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Trident Udaipur 4.5*
Number of rooms: 141
Reservation Options:
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Also Known As:
Trident Hotel Udaipur
Hilton Udaipur

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