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“Beyond every expectation”

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The Oberoi Udaivilas
Ranked #3 of 157 Hotels in Udaipur
Certificate of Excellence
Mandi, India
Level 4 Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Beyond every expectation”
Reviewed 9 May 2014

My wife and I booked for three nights. After reading so many good reviews we were expecting a lot but what we experienced was far beyond every expectation. It was the best hotel stay for us on all our travels. Proud of the fact that an Indian Hotel Company (oberois) delivers the best of them all. The delights start on arrival as you are escorted from the jetty on Pichola lake by a well informed escort to the hotel lobby where an elegant welcome ceremony is held. The hotel GM was there too for a welcome handshake and a chat . You are already feeling like royalty in an appropriate setting. Its a pleasure and almost magic that almost every hotel staff in a matter of hours around the hotel is aware of your name. We came across nobody at all who was not smiling or welcoming in someway or the other and also at the time not too indulgent. We were booked in the pool facing room which are wonderful with a private courtyard and last day upgraded to the rooms with the shared pool. There is just no comparison between the rooms. Even though the room size and decor is exactly the same as the regular rooms but the moment you step out you are in the most beautiful setting you can imagine. We were extremely happy on this opportunity to have stayed here on our last night. Stay fewer days if on the budget but its absolutely worth spending the extra for the shared pool rooms. The breakfast is delicious and a cold buffet laid out along with choices of hot meals you can choose and order. The south indian platter was a daily ritual for us. The Rajasthan Thali is awesome and very authentic indeed. A must try. The chef Vikas was wonderful in giving special attention and going to lengths to serve exactly how and what we wanted. The concierge desk was extremely helpful and suggested some wonderful dining options in the town. Thanks to Adi at the Concierge desk. Also thanks to Roopal at the front desk for some wonderful suggestions and making sure that an inadvertently overcharged bill was promptly refunded after check out. The whole experience was incredible indeed. Our compliments to Vincent the GM for putting it all together. We look forward to visit again.

Room Tip: The shared pool rooms in the middle of the row are the best.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank jandeep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, General Manager at The Oberoi Udaivilas, responded to this review, 22 May 2014
Dear Guest,

Thank you very much for choosing the Oberoi Udaivilas, on your trip and for your trust, belief and for becoming the loyalist of our hotel.

I am glad you were well looked after and liked your rooms and the food – I am happy that we were able to exceed your expectations. Thank you so much for your wonderful comments on our people.

I have shared your feedback with everyone at the hotel and in particular with people you have mentioned. Our people are overwhelmed and touched by your generous praise which I am sure will inspire them in their continuous pursuit of excellence.

Your sentiments and feedback are precious – thank you so much for taking the time and effort to share such a lovely review. It makes me feel humble to read about the unstinting determination of our people in ensuring that they do all they can to make our guests feel indulged.

Please do not hesitate to contact us directly, we would love to welcome you back with Oberoi Hotels and Resorts.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,815 reviews from our community

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Traveller tips help you choose the right room.   Room tips (574)
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English first
Bristol, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 May 2014

Incredible hotel. From the second that you arrive, I was made to feel like a VIP. The service is superlative, the staff attentive and helpful at every turn.
Our room was impeccable, comfortable beds and a claw footed roll-top bath next to the large shower in the enormous bathroom.
The location is breathtaking, I watched the sun set over the hills, reflected in the Infinity pool with the serenity and natural beauty of the landscape as the backdrop to a very special hotel.
We had dinner every night in the hotel to the sounds of a sitar played by a talented musician.

I cannot recommend this hotel highly enough.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank GwithS555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, General Manager at The Oberoi Udaivilas, responded to this review, 22 May 2014
Dear Guest,

Thank you for sharing your feedback.

The Oberoi Udaivilās is designed as a Mewari palace, recreating the luxurious ambience of a royal residence, complete with decorative water bodies and carved stone pillars. Located on the banks of Lake Pichola, it commands a beautiful view of the City Palace and two 17th-century island palaces on the lake – Jag Mandir and Jag Nivas.

Your word of compliments are unsurpassed. Thank you very much for giving us the opportunity to show case our hospitality and we are pleased to hear you have had a memorable stay. We all as a team feel proud to be the part of such a outstanding brand.

We would love to see you again soon and for longer time!

Best regards
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Johannesburg, South Africa
Level 6 Contributor
211 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 8 May 2014

As their apparent flagship hotel, Oberoi can with right be proud of this property. Right on the lake, the gardens and spread of buildings are impressive yet pales to unnecessary detail compared to the service. The lasting impression of a visit to this resort hotel is that there is nothing that the staff will not do to make your stay unforgettable.

A romantic dinner at the seafood restaurant - candlelit on the edge of the lake - is a must and breakfast is superb.

There are so many details that may be mentioned, but a big part of the pleasure probably lies in the constant surprises and I would not want to spoil that for prospective guests by giving it away.

Go and see! Pity there is not an option for ratings beyond excellent as this one deserves it.

  • Stayed April 2014, travelled with family
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    • Cleanliness
    • Service
Helpful?
Thank wwandrag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, General Manager at The Oberoi Udaivilas, responded to this review, 22 May 2014
Dear Guest,

Thank you very much for the wonderful review.

The resort is spread over an expanse of 30 acres, and its carefully planned design has evolved as a seamless assimilation of spaces resembling the old palaces. Courtyards and walkways, gently rippling fountains and reflecting pools, exquisitely landscaped gardens, sculptures and frescoes, arches and domes, niches and alcoves – the building lends itself to discovery and continual surprise.

Your compliments about the team and product are the mark of respect and they made all of us to feel proud of being a part of Oberoi and they encourages us to always present our finest services.

We look forward to the pleasure of your continued visits.

Warm regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ahmedabad, India
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 2 May 2014

I visited udai Villas in the end of Januaray for 2 nights.
It was my honeymoon.
The hotel is amazingly built and widely spread.
The guard that opens your car door welcomes me addressing me with my last name that makes you feel special.
There is hotel staff who waiting for you at the gate and escorts you to the hotel lobby that makes you feel even more special.
that is the thing you expect from Udai Villas.
As they know its ur honeymoon there is a cake and card in your room this is makes it more amazing.
there were many other special services offered.
i liked the rooms too but yeah it was a very long walk from lobby to the room.
The only thing I didnt liked about the hotel was when I and my wife went for breakfast in the morning. The service was poor. The staff gave preference to foreigners. We could see butlers swinging by there table at the same time we had to call them thrice or even more then that.
We could see the difference in which we were treated compared to other foreign guests that made us feel pathetic and felt like choosing Udai Villas was a wrong decision. And after I came back I shared the same with an uncle of mine and he said he had the same experience.
The hotel should not give us rooms if they cannot serve us well.

  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
13 Thank hansmittal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, General Manager at The Oberoi Udaivilas, responded to this review, 22 May 2014
Dear guest,

Thank you for your taking the time to review the Oberoi Udaivilas facilities and thank you for choosing us for your first stay on your honeymoon.

As previously shared we were glad to know you appreciate the property, its architecture, gardens and also appreciated the personal services extended to you on your special occasion. Your comments on departure were shared with the team and they appreciated you recognizing their efforts in making your stay most comfortable.

However please accept our sincerest apologies once again for the way your felt preferences were extended to other nationalities. The team was sad to hear that they left you with such impression. As one can see from the many reviews, our main clientele derives from India and we, at The Oberoi Udaivilas, strive to deliver constant service parity to all. However the team and I look forward to welcoming you back soon and regain your confidence.

With warm regards
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London, United Kingdom
Level 4 Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 May 2014

Everybody is very friendly and welcoming the hotels is gated so you feel safe the lobby looks like a palace. What I liked about my room is you step out bnd there is a pool and a view of the lake palace and city palace. The food is great and the gardens are great

Stayed April 2014, travelled with family
Helpful?
1 Thank Daniel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, General Manager at The Oberoi Udaivilas, responded to this review, 22 May 2014
Dear Guest,

Thank you so much for taking out time and for sharing the fantastic review! Your generous words of appreciations about the property, food and services are really immeasurable.

We strive everyday to deliver the best experiences to our guests and extremely grateful when these are being recognized.

We all look forward to welcoming you back to The Oberoi Group and Udaivilas

Warm regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 April 2014

We loved this hotell! We arrived at night and the lighting on this architecturally gorgeous hotel literally took our breath away. The service was outstanding and the food delicious. Having travelled extensively, we couldn't recommend this stunning hotel more highly.

Room Tip: Get a view of Lake Pichola!
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  • Stayed April 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JandB4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, General Manager at The Oberoi Udaivilas, responded to this review, 2 May 2014
Dear Guest,

Thank you very much for the wonderful review.

I am glad to know that you loved architecture of Udaivilas, it represent the continuity of the grand Mewar tradition. With domes and arches, pavilions and balconies, turrets, niches and jalis (screens), it is a reflection of the rich history of Rajasthan.

Thank you for appreciating our services, room, food and staff. Your words are exceptional, it makes us proud to be the part of this beautiful hotel and team.

We do look forward to welcoming you back at some stage for longer days in our properties worldwide.

Warm regards
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Level 4 Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 27 April 2014

I visited Udaivilas in March with my family for a short break and it ended up to be one of the most memorable holiday for all of us.
This property is exceptional and only thing better that this property is the people managing it. They will walk many extra miles to make you feel special and your stay a memorable one. The team went to exceptional lengths to keep my son engaged and entertained during the stay. The chefs took time to give him a lesson in their kitchen. We were delighted with the pizza and cake he made for us there. The kids room was well stocked and attended by staff to keep kids safe and busy. Every one else, from the door man to front office manager to butler to boat driver were very hospitable. Overall, we are delighted to have stayed there and we so eagerly look forward to visit here again.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BhavyaJoha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, General Manager at The Oberoi Udaivilas, responded to this review, 2 May 2014
Dear Guest,

Thank you for a such a thoughtful review.

I am privileged to be working with a team of highly motivated and committed individuals who have consistently made me proud by looking after our guests so well. Our culture of genuine care for all guests was demonstrated so beautifully in attending to you.

The team will be thrilled to receive your heartwarming appreciation of their efforts. It means a lot and is certainly their biggest motivation.

I am sure that we have won a friend and an ambassador in you and that you will consider to celebrate other special occasions with us.

Entire team at The Oberoi Udaivilas looks forward to welcome you back.

Warm regards
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Additional Information about The Oberoi Udaivilas

Property: The Oberoi Udaivilas
Address: | Haridasji Ki Magri, Udaipur 313001, India
Phone Number:
Region: India > Rajasthan > Udaipur District > Udaipur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Udaipur
#2 Romantic Hotel in Udaipur
#2 Family Hotel in Udaipur
#3 Luxury Hotel in Udaipur
#3 Spa Hotel in Udaipur
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Oberoi Udaivilas 5*
Number of rooms: 87
Official Description (provided by the hotel):
In a city fabled for its palaces, The Oberoi Udaivilas can take its place with pride. With views over Lake Pichola to the spectacular City Palace, the hotel itself resembles a grand palace. Landscaped gardens and shady courtyards, decorative fountains and reflection pools, cool marble, ornate carving, inlay work and detailed interiors create a marvellous ambience of days gone by. Huge bedchambers with large private terraces, luxury suites with private swimming pools, marble bathrooms, walk-in closets, butler service and 24-hour in-room dining make you feel like royalty. The restaurants serve international and Indian cuisine including regional favourites. A gymnasium, two large swimming pools and a luxury spa offering a range of therapies, add to the ambience of total pampering. The facilities are particularly suited to meetings that might benefit from this exotic location. ... more   less 
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Also Known As:
The Oberoi Udaivilas Hotel Udaipur
Oberoi Hotel Udaipur
Oberoi Hotel Udaivilas
Oberoi Udaipur
Udaipur Oberoi

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