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“Amazing restaurant! ”

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The Oberoi Udaivilas
Ranked #3 of 163 Hotels in Udaipur
Certificate of Excellence
Reviewed 28 August 2014 via mobile

My friends had gotten in for an impromptu lunch which was one of our best decisions on the trip. We went to the SuryaMahal restaurant inside the hotel. The food and service was extremely good and so was the ambience. We also took a small tour of the hotel once we were done with our lunch. This was a great experience.

Stayed: August 2014
2  Thank Shruti N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, General Manager at The Oberoi Udaivilas, responded to this reviewResponded 5 September 2014

Dear Guest,

Thank you so much for your appreciation.

Your compliments have been shared with the team members and they are extremely pleased to know that their good job is so well recognized. Our Chef aims to satisfy every palate with the very best of International and Indian Cuisine.

we hope we will have the pleasure of welcoming you back in our properties worldwide, in the near future.

Should I be of any help to facilitate any of your reservations, please do not hesitate to contact me directly.

Regards
Vincent.

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878 - 884 of 1,872 reviews

Reviewed 27 August 2014 via mobile

What a place, huge, very huge. 30 acers beautiful landscapes and the spa poll is just incredible. The lake view rooms has just no competition in the world. These rooms have a attached very long pool with a view to the lake and beautiful wildlife.

Rupsingh ji the best accet to the property.


I must tell you the concierges can get what ever you just wish. Akhil and Kokab who looked after us very well and was throughout on top of every service one can think of.
These boys are best in service.

Thank you Udaivilas.

  • Stayed: May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Samson J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, General Manager at The Oberoi Udaivilas, responded to this reviewResponded 28 August 2014

Dear Guest,
Thank you for writing on trip advisor and for sharing your wonderful review with us.
Our resort is the reflection of the rich heritage of Mewar, designed with Mugal and Mewari architecture. I am glad to know that you have enjoyed these moments and had the cherished memories.
It is the encouraging feedback from patrons like you which keeps us motivated to strive for excellence in all aspects and we value it a lot. Thank you once again. We strive everyday to deliver the best experiences to our guests and extremely grateful when these are being recognized. Thank you for recognising our concierge team your compliments have been shared with Akhil and Kokab and with all the team members. They are extremely delighted to know that their efforts are so well appreciated.
Please do not hesitate to contact me directly should you wish to organize any Oberoi trip.

We are looking forward to welcome you on your next trip to Udaipur.
________________________________________

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Reviewed 25 August 2014

This was our final leg of the trip.
We stayed here for three days. We received a complimentary upgrade to pool side room. These rooms are amazing with its own semi private swimming pool. It has about 15 feet wide long pool area connecting about 8-9 rooms and extending probably to over 200 feet in length. This gave an area of about 15 x 20 for your own personal use. Of course the adjoining areas were also accessible. We spent hours in pool even at night, the hotel staff were very helpful and friendly.
The breakfast menu was good although none of the places had as much lay out as New Delhi for obvious reasons. The chef was ever so willing to cook what one wanted to eat. The dinner menu was excellent as we tried the local cooking.
The first day we went to the city palace and a local temple. Then did some shopping. Spend time in our private swimming pool and then went for a traditional Rajasthani thaali.
The second day we left early for kumbalgarh a historic fort. We had packed breakfast it was a scenic drive and a spectacular fort built over 600 yrs ago. On our return we went for some jewellery shopping and looking at marble and granite furniture. The afternoon was spent in the pool having soups and noodles!!

Room Tip: For best experience upgrade to rooms with pool view
  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank Bijayendra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, General Manager at The Oberoi Udaivilas, responded to this reviewResponded 28 August 2014

Dear Guest,
Thank you so much for your wonderful and descriptive review.

Our resort is the reflection of the rich heritage of Mewar, designed with Mugal and Mewari architecture. It is build on the hunting grounds of Maharajas and “ Bada Mahal” is the wild life conservatory where our guests can feed the wild animals and birds. I am glad to know that you had enjoyed these moments had the cherished memories.

It is a delight to know that you have enjoyed your overall stay, accommodation, services and food and it is always good to know that we were able to make the journey of our guest comfortable and unforgettable.

The team and I look forward to the pleasure of your continued visits and assure you of the best of Oberoi hospitality.

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Reviewed 25 August 2014

This hotel is not for penny pinchers but for people who want to enjoy luxurious life .It lived up to its grandeur .Staff should be commended for its perfect maintenance .Guests are treated royally and staff go out of their way to help them .One of their staff helped me in hairstyling and when i offered to pay her she politely declined saying its against hotel rules and if i still want to pay i can do so at the reception so that all staff will be benefited equally.In this greedy world ,its a pleasant surprise to see a loyal employee like this.Food is quite pricey and we have two babies in our group .chef prepared baby foods specially for us but sadly our babies don't like the preparations.Thats the only dark spot in our overall pleasant stay here

Room Tip: wifi is free only for half hour daily.Joy rides on elpehant and camel at the hotel are very pricey.
  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank radha61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, General Manager at The Oberoi Udaivilas, responded to this reviewResponded 28 August 2014

Dear Guest,

Thank you for taking out the time for sharing your experience with us . Its beyond doubt and honestly the marvelous words of appreciation have been extended by you.

Your compliments about the team and product are the mark of respect and they made all of us to feel proud of being a part of Oberoi and they encourages us to always present our finest services.

I am saddened to know that we were not successful enough to please the babies in regards to the food. My sincerest apologies for not meeting upto ur expectations in regards with wifi and th

I was glad to know that you otherwise had a wonderful stay and thoroughly enjoyed the Udaivilas hospitality.

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Reviewed 25 August 2014

We stayed at the Oberoi Udaivilas in April 2014. Right away, we were greeted by a friendly boatman who took us to the resort where we immediately were greeted by many staff who took our bags and drove us to the hotel. At the resort, we experienced an amazing welcoming treatment with rose petals, towels, drinks and spectacular architecture. The only downside was that one of our chandeliers broke in the room and right away we offered a better room just for their small mistake. When my kids got sick during the night, the staff as always was attentive and fast to their jobs! The restaurants were very good and there was food from India and the rest of the world which were fantastic! One night, we ate the Jagmandir and my family all got very sick so wouldn't recommend unless you are a seasoned India traveler. Lastly, the drive from the airport is quite long but is definitely worth going the distance. All in all, this the best stay at any resort I have ever had!! Thank you so much for such a great stay!!!

Room Tip: All rooms are really nice and have the more than necessary amenities. Our room had direct access to...
  • Stayed: April 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank mg0268
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, General Manager at The Oberoi Udaivilas, responded to this reviewResponded 28 August 2014

Dear Guest,
Thank you very much for sharing your magnificent experience with us on trip advisor .

I am happy to tread that you enjoyed the Oberoi hospitality and services. Thank you for recognising our team for the initiative taken in helping you to resolve your challenges.

We are extremely pleased to receive such comments as it helps us to in turn recognising them and ensure that they keep taking initiatives in delighting our guest. So once again many thanks for doing so.

I sincerely hope you have thoroughly enjoyed your India trip and that we will have the chance of welcoming you back with Oberoi Hotels and Resorts worldwide.

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Reviewed 25 August 2014

We had the most extraordinary service from Vikas, the assistant manager and from Mr Guironnet, the manager. We had had several problems before arriving at Udaivilas - notably, our credit cards were stolen in Agra and new ones were being sent to Udaivilas. We had also left some items at the Oberoi Mumbai and these were forwarded, via Agra to Udaivilas. Tracking down all of these assorted packages was proving difficult, but we felt very confident with both Mr Guironeet and Vikas and we were finally able to receive all of these items. When another dilemma arose, several days later in Cochin, we called Vikas and he was able to secure two rooms for us at the Trident on very short notice. He took care of it all so that we didn't have anything to worry about. We can't praise these two gentlemen enough - it really was service above and beyond. WE LOVE THE OBEROI, AND ARE TRUE BELIEVERS.

  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank Virginia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, General Manager at The Oberoi Udaivilas, responded to this reviewResponded 28 August 2014

Dear Guest,

Thank you so much for sparing your precious time and sharing such a beautiful compliments
Your words about Udaivilas are extremely valuable, thank you for appreciating it so graciously.

Our team is an asset to the company and it gives me great pleasure to share your feedback with them.

We all at the Oberoi Udaivilas look forward to welcome you back on again on your yearly visit to Udaipur.

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Reviewed 21 August 2014

What a pleasure it was to stay in Udaivilas. I was with wheelchair and the staff went out of their way to make me comfortable.
I had a royal treatment from Abby and Sid in the restaurant. Summer and Veneet helped me with the chair and The assistant manager made sure I had a great room.
Oberoi hotels are the best in India.

  • Stayed: August 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
2  Thank zibaloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, General Manager at The Oberoi Udaivilas, responded to this reviewResponded 28 August 2014

Dear Guest,
Thank you so much for taking time and for sharing your delightful review with us.

We are pleased to hear that you have enjoyed our accommodation, hospitality, services and facilities and we were able to par your expectations. Your compliments have been shared with Abby, Sid, Veneet, and Samar and with all the team members. They are extremely delighted to know that their efforts are so well appreciated.

It has been our constant endeavor to serve our guest with best hospitality. Thank you for your kind words of appreciation.

We look forward to the pleasure of your continued visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oberoi Udaivilas

Address: | Haridasji Ki Magri, Udaipur 313 001, India
Phone Number:
Region: India > Rajasthan > Udaipur District > Udaipur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Udaipur
#2 Romantic Hotel in Udaipur
#2 Family Hotel in Udaipur
#3 Luxury Hotel in Udaipur
#3 Spa Hotel in Udaipur
Price Range: £404 - £1,108 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Oberoi Udaivilas 5*
Number of rooms: 87
Official Description (provided by the hotel):
In a city fabled for its palaces, The Oberoi Udaivilas can take its place with pride. With views over Lake Pichola to the spectacular City Palace, the hotel itself resembles a grand palace. Landscaped gardens and shady courtyards, decorative fountains and reflection pools, cool marble, ornate carving, inlay work and detailed interiors create a marvellous ambience of days gone by. Huge bedchambers with large private terraces, luxury suites with private swimming pools, marble bathrooms, walk-in closets, butler service and 24-hour in-room dining make you feel like royalty. The restaurants serve international and Indian cuisine including regional favourites. A gymnasium, two large swimming pools and a luxury spa offering a range of therapies, add to the ambience of total pampering. The facilities are particularly suited to meetings that might benefit from this exotic location. ... more   less 
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Also Known As:
The Oberoi Udaivilas Hotel Udaipur
Oberoi Hotel Udaipur
Oberoi Hotel Udaivilas
Oberoi Udaipur
Udaipur Oberoi

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