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“Our best hotel experience so far”

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The Oberoi Udaivilas
Ranked #3 of 161 Hotels in Udaipur
Certificate of Excellence
Elounda
Level 4 Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Our best hotel experience so far”
Reviewed 2 January 2010

We enjoyed our stay at Udaivilas more than any other hotel we've stayed at, so far. The hotel rates top on all the basics: location, room, and service. But let's take things one at a time.

First impressions – As they matter a whole lot, our first impressions surely predisposed us for a most memorable stay. We were greeted outside the airport by a friendly hostess and a hotel driver, both dressed in traditional uniforms that were most pleasant to the eye. Their smiles and courtesy, effectiveness and assistance, made the 40-minute drive to the property a pleasure rather than an ordeal, as it well might have been, considering the often chaotic traffic that characterises Indian roads. This treatment was furthered by another set of beautifully dressed staff members waiting to greet us outside the hotel, take our luggage and guide us to the reception area.

Location & grounds - The hotel's architecture and landscaping are simply perfect, with exquisite attention to detail and breathtaking views to lake Pichola, the city of Udaipur, and the distant mountains. The gardens are immaculate and exhibit a wide variety of flora, plus a small nature reserve as big as the hotel itlself, with local flora. The buildings are designed to resemble a Rajasthani palace, with an array of beautiful domes, courtyards, water features, and vantage points. When walking through the hotel, the designers have ensured that there is a splendid view every few steps, making the experience of getting to one’s destination all the more fascinating.

Room & amenities - We were delighted with our "Premium" room, which had a superb bed, spacious bathroom with windows to the private porch, a comfortable desk and sitting area, as well as a private outdoor courtyard giving onto the common heated pool. All in-room amenities, fittings, fixtures, and decor were aesthetically pleasing and functional, with small details enhancing the client experience: a multi-adaptor for international sockets, a fully stocked mini-bar commode, a window-side daybed with a multitude of pillows, and all sorts of little perks like clothing brushes, shoe brushes, separate laundry bags for different garment types, etc. etc.

Public spaces & service – All of the guest areas are finished in local materials, mostly marbles, granites, and sandstones, in intricate patterns and unique designs, while walls are adorned in well-chosen artwork and ceilings are meticulously finished with exquisite paintwork, glass mosaics, and – as rarely as needed – gold leaf. Needless to say perhaps, everything is kept spotless by a brigade of friendly staff members dressed in either flamboyant and attractive local garments or more run-of-the-mill, but nevertheless, clean and tidy workmen’s overalls. We had the pleasure of meeting the hotel manager, who greeted us upon our arrival and before our departure, and it was clear that his work was made all the more easy by the cohesion and effectiveness of his team, which was evident both by their general composure as well as their genuine wish to please and their seemingly endless propensity for smiling.

Food & beverage – We had the pleasure of taking four meals at the hotel, plus one breakfast at the buffet and another in the room, so we enjoyed quite a few of the dishes. As the guides rightly point out, the Indian dishes are better prepared than the international ones, so we stuck as much as possible to local cuisine, which was indeed very tasty. Once again, the service was immaculate. Our only reservation was that the menu might prove to be too repetitive after more than a couple of days’ stay, which we pointed out to our particularly professional waiter, Mr.Yvu, who assured us that our comment would be taken up seriously and relayed to the management for further action.

Spa & fitness – The spa is ideally located so as to enjoy the best views in the house, which is always much appreciated in contract to the usual practice of putting a spa in some dark basement. The outdoor heated pool is an enormous pleasure in the day or night, and free for all guests to use. The thermal cabins are basic, with a small steam and sauna in each of the changing rooms, while the treatment rooms are spacious and functional, albeit somewhat exposed to the sounds of the central stairwell (which is a sight to behold in itself). The two of us had treatments together in one of the suites, and they were good, but as far as spas go – and I say this in all honesty – the Six Senses Spa at Porto Elounda is still the best I have experienced.

Final point – For the rates charged for a room in the information age, internet access should not be charged.

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fotis_Kokotos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, Guest Relations Manager at The Oberoi Udaivilas, responded to this review, 14 December 2012
Dear Guest,

Thank you so much for your generous feedback.

It’s a pleasure to know that you had a pleasant and delightful stay with us. Your appreciation has been shared with the team and it cheers up our spirits to do best day by day.

Once again on behalf of entire team at The Oberoi Udaivilas, we thank you for choosing to stay with us on your trip to Udaipur. My team and I look forward to welcoming you and your family back.

Thank you with kindest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Delhi, India
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 December 2009

This family trip was totally unforgotable. 2N3D packege was well crafted. As you know Udaipur is a beautiful city and also called Lake City and staying in hotel which is in lake gives you a unique experience. It's sorrounding by mountains. Must stay hotel if you are in udaipur. The service is wonderful and the hotel is amaizing. The decoration of the rooms and the common places are stylish with a lot of indian influences. We felt like in a maharaja in own palace.

  • Stayed February 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Life_NameOfJourney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, Guest Relations Manager at The Oberoi Udaivilas, responded to this review, 14 December 2012
Dear Guest,

Thank you so much for your generous feedback.

It’s a pleasure to know that you had a pleasant and delightful stay with us. Your appreciation has been shared with the team and it cheers up our spirits to do best day by day.

Once again on behalf of entire team at The Oberoi Udaivilas, we thank you for choosing to stay with us on your trip to Udaipur. My team and I look forward to welcoming you and your family back.

Thank you with kindest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England
Level 5 Contributor
48 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 8 December 2009

no point repeating everything previous reviewers have said - this is without a doubt one of the finest and best run hotels anywhere in the world

service was faultless - graet breakfast and the one meal that we ate in the hotle for, was superb

views are gorgeous - make sure you take the 45 minute sunset cruise around the lake

never have we felt quite so pampered

only criticism is that all the rooms are bordered by long open corridors. For some reason the rooms were built with large internal glass windows onto those corridors which have to be permanently curtained to maintain privace. As a result if anyone walks past the room or talks in the corridor, the sound travels and this is a bit annoying as we were twice woken in this way

  • Stayed December 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Goooner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, Guest Relations Manager at The Oberoi Udaivilas, responded to this review, 14 December 2012
Dear Guest,

Thank you so much for your generous feedback.

It’s a pleasure to know that you had a pleasant and delightful stay with us. Your appreciation has been shared with the team and it cheers up our spirits to do best day by day.

Once again on behalf of entire team at The Oberoi Udaivilas, we thank you for choosing to stay with us on your trip to Udaipur. My team and I look forward to welcoming you and your family back.

Thank you with kindest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dubai
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 December 2009

the best place ever ... lovely decor , location, room, service

  • Liked — structure
  • Disliked — price
  • Stayed July 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sanegi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, Guest Relations Manager at The Oberoi Udaivilas, responded to this review, 14 December 2012
Dear Guest,

Thank you so much for your generous feedback.

It’s a pleasure to know that you had a pleasant and delightful stay with us. Your appreciation has been shared with the team and it cheers up our spirits to do best day by day.

Once again on behalf of entire team at The Oberoi Udaivilas, we thank you for choosing to stay with us on your trip to Udaipur. My team and I look forward to welcoming you and your family back.

Thank you with kindest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 December 2009

It is one of the type pf hotel which at the entrance itself takes your breath away. It is so equisitvely and tasetfully done that it is easily one of the attractions of Udaipur. The architecture is simply outstanding.

The spa experience is decent. Surprisngly for the type of hotel it is not very expensive. The staff is also very courteous.

It is perhaps a best place for romantic getaways or honeymoon. Not really recommended for stay with kids.

  • Stayed December 2008
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Subneel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, Guest Relations Manager at The Oberoi Udaivilas, responded to this review, 14 December 2012
Dear Guest,

Thank you so much for your generous feedback.

It’s a pleasure to know that you had a pleasant and delightful stay with us. Your appreciation has been shared with the team and it cheers up our spirits to do best day by day.

Once again on behalf of entire team at The Oberoi Udaivilas, we thank you for choosing to stay with us on your trip to Udaipur. My team and I look forward to welcoming you and your family back.

Thank you with kindest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level 5 Contributor
57 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 3 December 2009

The Oberoi Udaivilas is virtually without peer anywhere in the world and it deserves a prominent slot on your travel shortlist.

I arrived at the Udaipur airport before 8:00 am, was met by two staffers, whisked to the hotel in a Benz SUV, complete with cool hand towels, bottled water, and a selection of music or conversation with the staff. Upon arrival to the hotel, I was personally greeted by Torsten, the affable and talented managing director, and quickly escorted to an upgraded room, even though I was hours ahead of standard check-in time.

Everything regarding my stay mirrored the excellence of the initial arrival. The facilities are utterly spotless, staff members well-trained and consummately gracious, the grounds manicured and relaxing, the Banyan Tree Spa facilities and services top-class, and the menus diverse and brilliantly prepared. The hotel also provides boat service, and no request is too big or too small.

In planning the trip, I really vacillated between the Taj Lake Palace and the Oberoi, but after eating at the Taj Lake Palace and seeing the Leela Kempinski, I consider these properties to be very fine, but still a notch below the Oberoi, which also has a no-tipping policy, which is replaced with an opportunity to leave one gratuity amount at the end of the stay to be shared among the entire staff.

Having traveled many countries and continents, I found the Rajasthanis to be among the kindest and most genuine people in the world, and both Jaipur and Udaipur have modern and efficient airports served by excellent carriers like Jet Airways and Kingfisher, so travel is not difficult and is of a high international standard.

If you enjoy the Peninsula, Four Seasons, and other fine hotels, you will want to go to the Oberoi, and by all means, avail yourself of the amazing massages and treatment rooms in the hotel's Banyan Tree Spa. The 2009 Conde Nast Top 100 Awards ranked the Udaivilas as the top non-resort hotel in the world, and I'm quick to concur!

  • Stayed November 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank TurtleCreekTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, Guest Relations Manager at The Oberoi Udaivilas, responded to this review, 14 December 2012
Dear Guest,

Thank you so much for your generous feedback.

It’s a pleasure to know that you had a pleasant and delightful stay with us. Your appreciation has been shared with the team and it cheers up our spirits to do best day by day.

Once again on behalf of entire team at The Oberoi Udaivilas, we thank you for choosing to stay with us on your trip to Udaipur. My team and I look forward to welcoming you and your family back.

Thank you with kindest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 November 2009

Breathtaking, divine, the most relaxing and stunning place to go. Couldn't recommend it more highly. They could work on the bar and improving the ambience but it wasn't terribly busy when we were there which might explain things. The spa is utterly sensational. Be sure to make the most of the complimentary yoga every afternoon - you do it in a ruined temple!

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chutneywallah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent G, Guest Relations Manager at The Oberoi Udaivilas, responded to this review, 14 December 2012
Dear Guest,

Thank you so much for your generous feedback.

It’s a pleasure to know that you had a pleasant and delightful stay with us. Your appreciation has been shared with the team and it cheers up our spirits to do best day by day.

Once again on behalf of entire team at The Oberoi Udaivilas, we thank you for choosing to stay with us on your trip to Udaipur. My team and I look forward to welcoming you and your family back.

Thank you with kindest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oberoi Udaivilas

Property: The Oberoi Udaivilas
Address: | Haridasji Ki Magri, Udaipur 313 001, India
Phone Number:
Region: India > Rajasthan > Udaipur District > Udaipur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Udaipur
#2 Romantic Hotel in Udaipur
#2 Family Hotel in Udaipur
#3 Luxury Hotel in Udaipur
#3 Spa Hotel in Udaipur
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Oberoi Udaivilas 5*
Number of rooms: 87
Official Description (provided by the hotel):
In a city fabled for its palaces, The Oberoi Udaivilas can take its place with pride. With views over Lake Pichola to the spectacular City Palace, the hotel itself resembles a grand palace. Landscaped gardens and shady courtyards, decorative fountains and reflection pools, cool marble, ornate carving, inlay work and detailed interiors create a marvellous ambience of days gone by. Huge bedchambers with large private terraces, luxury suites with private swimming pools, marble bathrooms, walk-in closets, butler service and 24-hour in-room dining make you feel like royalty. The restaurants serve international and Indian cuisine including regional favourites. A gymnasium, two large swimming pools and a luxury spa offering a range of therapies, add to the ambience of total pampering. The facilities are particularly suited to meetings that might benefit from this exotic location. ... more   less 
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Also Known As:
The Oberoi Udaivilas Hotel Udaipur
Oberoi Hotel Udaipur
Oberoi Hotel Udaivilas
Oberoi Udaipur
Udaipur Oberoi

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