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“Wow- live like a king”
Review of Shiv Niwas Palace

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Shiv Niwas Palace
Ranked #38 of 167 Hotels in Udaipur
Certificate of Excellence
Reviewed 17 October 2013 via mobile

If you visit udaipur why would you not stay here? As we arrived realised you are staying within the palace grounds so extremely safe and secure. More importantly you can access everything from here- 2 amazing restaurants one by the lake (the lake terrace) where the sunset is beautiful and the other set by the pool or inside with views over city. The staff are great especially mr vikas a credit to the hotel- free wifi, arranged onward transfers and just extremely helpful.
The grounds were perfect - evenings spent watching over the lake or city or the incredible light show 125 rupees on lower level 7pm most nights, boat ride in day drops you on an island which is great value although beer there is 500 rupees but worth it for view- go on last boat 5pm. The museum is interesting and you get a real understanding of where you are staying - we were lucky enough to be there for the ashwa poojan and met the leader with evening entertainment- wow. If you stay in October make sure you go to this. The mooch around udaipur around is nice with great shops for souvenirs or gifts- don't get ripped off visit padmawti gifts - cheapest, most helpful shop with tea- lower price you buy more very true.
I could write a lot more but stay here 3 days was perfect no issues at all. Highly recommended.

  • Stayed: October 2013
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2  Thank RobBurrows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRHhotels, Guest Relations Manager at Shiv Niwas Palace, responded to this reviewResponded 18 October 2013

Dear RobBurrows,

Greetings from Shiv Niwas Palace, Udaipur.

Thank you for taking out time and sharing detailed experiences during your stay at our hotel. We are indeed pleased to know that you had an enjoyable and memorable stay at our hotel. This makes us realize we are on the right track of serving our guests.

Also, thank you for sharing your travel pictures with us. We do look forward to welcoming you back at our hotels soon and create another memorable journey for you.

Warm regards,
HRH Group of Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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294 - 300 of 504 reviews

Reviewed 8 October 2013

If in Udaipur - there cannot be a better place to stay other than the City Palace itself.
Staying in Shiv Niwas was dream come true. The manager was very courteous to upgrade our room.
Part lake view, part city mountain view, we had best of all the worlds.
Nothing is far away and nothing can be more peaceful and clean.
Services were good and prompt.
FOOD needs special mention. All the dishes served, from Morning to night - were well styled - looked like Food stylist was on full time service here.
Recommened to all
Suggestion - Bathrooms need not be Heritage feel - need to modernize on this front

  • Stayed: September 2013, travelled as a couple
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Thank Ankit B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRHhotels, Guest Relations Manager at Shiv Niwas Palace, responded to this reviewResponded 18 October 2013

Dear Ankit B,

Greetings from Shiv Niwas Palace, Udaipur.

We thank you very much for your kind words expressing and sharing your experiences at our hotel its ambiance, location, the services and our staff.
We are extremely happy to know that you had an enjoyable and memorable stay at our hotel.

We do look forward to welcoming you back at our hotels soon and create a memorable journey for you.

Warm regards,
HRH Group of Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2013

Shiv Niwas Palace is the current residence of the Udaipur Royalty so you are literally living with the loyalty here. Located centrally (inside the City Palace compound) this place gives you excellent access to the key places to see in Udaipur.

Rooms are amazing, views from the balcony are great as the palace is on a small hill and overlooks both the city and the lakes.

Restaurants have a rich decor and the food is appropriate for a royal palace.

Room Tip: Room on the first floor have a terrace balcony and great views of the city or the lake
See more room tips
  • Stayed: July 2013, travelled with family
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Thank glider0007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRHhotels, Guest Relations Manager at Shiv Niwas Palace, responded to this reviewResponded 18 October 2013

Dear glider0007,

Greetings from Shiv Niwas Palace, Udaipur.

Receiving and reading this feedback is just so delightful. Thank you for taking out time and sharing your experiences during your stay at our hotel.

We do look forward to welcoming you back at our hotels soon and create yet another memorable journey for you.

Warm regards,
HRH Group of Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2013

The Shiv Nawas is part of the City Palace and is therefore right inside a beautiful palace, everything within walking distance, even the boat to the island is a short walk away.
The food at the hotel is great especially the local Indian fare.
My room was spacious and comfortable
The spa is sort of hidden and unassuming but the treatment was good

  • Stayed: September 2013, travelled solo
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Thank Mataka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRHhotels, Guest Relations Manager at Shiv Niwas Palace, responded to this reviewResponded 18 October 2013

Dear Mataka,

Greetings from Shiv Niwas Palace, Udaipur.

Thank you for taking out time and sharing your experiences during your stay at our hotel. This review makes us realize we are on the right track of serving our guests.

We do look forward to welcoming you back at our hotels soon and create a memorable journey for you.

Warm regards,
HRH Group of Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 September 2013

I was there in last of July for my Honeymoon trip. It was a great experience. The Rooms are very much clean, the great view of lake from big window. We always miss the morning coffee's with a marvelous view of lake & lake palace. The breakfast was good. Hotel Staff very helpful. All together the wonderful start of our HONEYMOON TRIP !!! We wish to stay there again and again. Cheers for SHIV NIWAS :-)

Room Tip: Corner suites are large and sunny
See more room tips
  • Stayed: July 2013, travelled as a couple
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Review collected in partnership with this hotel
1  Thank FDR_Jaisalmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRHhotels, Guest Relations Manager at Shiv Niwas Palace, responded to this reviewResponded 18 October 2013

Dear FDR_Jaisalmer,

Greetings from Shiv Niwas Palace, Udaipur.

We are delighted to know that you had an enjoyable and memorable stay at our hotel. Thank you very much for your kind words expressing and sharing your experiences at our hotel its ambiance, location, the services and our staff.

We do look forward to welcoming you back at our hotels soon and create a memorable journey for you.

Warm regards,
HRH Group of Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 September 2013

A beautiful historic hotel in an amazing location, you have the lake s and forests,and the colorful city life just outside the palace gates. The room s are very comfortable and the staff are lovely. There is a wonderful gentleman that works the pool bar called " Bajram", who is one of the most gracious and hospitable gentleman you could wish to meet. I highly recommend an evening pre dinner drink there. The menu in both restaurant's is superb. A fabulous week thanks to this lovely hotel and their staff.

Stayed: August 2013, travelled solo
Thank Hazel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRHhotels, Guest Relations Manager at Shiv Niwas Palace, responded to this reviewResponded 18 October 2013

Dear Hazel L,

Greetings from Shiv Niwas Palace, Udaipur.

Thank you very much for your kind words expressing and sharing your experiences at our hotel its ambiance, location, the services and our staff. We are indeed pleased to know that you had an enjoyable and memorable stay at our hotel.

We do look forward to welcoming you back at our hotels soon and create a memorable journey for you.

Warm regards,
HRH Group of Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2013

I stayed here as part of a marriage group and it surely is the best location in Udaipur being part of a grand city palace complex.But rooms at Shiv niwas vary considerably, so if you are in one of the suites facing the lake then its fine, otherwise the rooms are ordinary although they are well maintained.
But my main problem with the hotel is the lack of hospitality especially in this price bracket.My daughter got food poising during our stay [and there were two three other guests too including the groom who fell ill]........ and we ordered khichdi [light lentil n rice preparation] two three times ,although it was good but i felt odd that each time they sent the bill with it..'Odd' because the whole hotel was booked by our group and we were eating in their hotel whole day/night [as all functions were in this hotel complex only] n if we are ordering anything for baby in An Oberoi or taj,they would never think of sending the bill, in fact they shower u with more goodies esp. for the baby who s not well.....Even at the breakfast they wont take any special request and the breakfast would be like in a hostel mess/canteen where they kept filling the bowls [thank god they were replenishing at least] and There is no one at the breakfast to fill up your tea/coffee or take your order for the eggs etc.So over all the standard of this hotel is that of a good three star business hotels...but definitely not in the Taj, Oberoi or Leela category esp. considering that its priced similarly or even more...So one should stay here only if one gets it in one third the price of Taj,Oberoi or Leela.....

  • Stayed: September 2013, travelled with family
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1  Thank risban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HRHhotels, Guest Relations Manager at Shiv Niwas Palace, responded to this reviewResponded 18 October 2013

Dear Rishico,

Greetings from Shiv Niwas Palace, Udaipur.

Thank you for taking out your time and reviewing our hotel on TripAdvisor. We are glad to know that you had an enjoyable stay at our hotel. Your review will help us overcome mentioned flaws & ensuring memorable stay for our guests.

We do look forward to welcoming you back at our hotels soon and create a memorable journey for you.

Warm regards,
HRH Group of Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shiv Niwas Palace

Address: The City Palace, Udaipur 313001, India
Region: India > Rajasthan > Udaipur District > Udaipur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool
Hotel Style:
#13 Family Hotel in Udaipur
#18 Luxury Hotel in Udaipur
#23 Romantic Hotel in Udaipur
Price Range: £105 - £742 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Shiv Niwas Palace 4.5*
Number of rooms: 36
Official Description (provided by the hotel):
Shiv Niwas Palace offers beautiful, yet differing suites and rooms to choose from 17 individually decorated suites carry original furniture and portraits that have been with the royal family for generations. All the suites look out onto the natural panorama of Udaipur. Unparalleled splendor and spaciousness characterise each room.Guests to Shiv Niwas Palace like to return time and again. The hospitality is unchanged from the not-so-distant times when Shiv Niwas Palace was a royal guesthouse. ... more   less 
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Also Known As:
Shiv Niwas Palace Udaipur
Hotel Shiv Niwas Palace

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