Came to Udaipur on the last leg of a tour in India and stayed at this hotel.
Getting to the hotel was a bit of a nightmare having to negotiate VERY narrow streets with cattle, tuk-tuks, rickshaws etc. In some places only one vehicle was able to pass along the road and consequently there were occasions when one (or the other) had to reverse to find adequate space to allow two vehicles to pass each other. Parking facilities at the hotel were very limited.
The hotel is a haveli which like many in India has been converted into a small hotel.
The Reception, lobby and dining area were really fabulous and beautifully decorated with views across the lake.
The hotel is located right next to lake Pichola and has wonderful views from the terrace, of the city, ghats and amber fort across the water. Really picturesque and romantic! There is also an outdoor roof-top dining area and a small swimming pool. We were unable to use the roof-top restaurant as there was light rain at the time. However, we were very adequately served in the dining room on the ground floor, next to the lobby although it took a bit longer because the food was prepared next to the roof-top restaurant.
Our room was quite large with something like a dormer window (area) overlooking the lake. This area served as the third bed for my son. Unfortunately for him, it must have been ridden with bed-bugs because the following morning he had several bites and swellings on his arms and wrists - and these were definitely NOT mosquito bites!
The towels provided were damp and as seems to be the case in several hotels in India, were grey in colour and not white. Have they not heard of bleach? When I complained, we were provided with brand-new, sparkling white towels which I am sure had never been previously used judging by the fact that they were not very absorbant.
After the first night when I went to have a shower, discovered there was no hot water. Complained to Reception and someone was sent up. He informed me that a little button on the lighting switch panel needed to have been depressed. I asked him how were we expected to know this?
There was a jug of water supplied in the room unlike all the other hotels which supplied bottled water. So we had no idea of the provenance of what was in the jug!
Decided to have breakfast and allow the water to heat up. Went back to the room after approximately one hour - still no hot water!
Rang our tour operator in Delhi and complained about the conditions and they said they would sort something out whilst we were on a tour of the fort and a boat ride on the lake.
Came back and were offered and shown another room in a much cleaner state which we accepted. Was later introduced to the owner of the hotel who apologised, saying that they were continually fully booked which made it difficult to clean the rooms properly. I told him that he should prevent occupation of each room for a day in rotation and thoroughly clean out the room. He accepted my suggestion and it will be interesting to see if other future guests note any change.
As some sort of compensation, we later found three bags of potato crisps and three small bars of Cadbury's milk chocolate in the room!
Really such a pity as with a bit of TLC this could be such a great hotel - especially with the lakeside location it enjoys and with little shops and restaurants outside the hotel gates.
I sincerely hope that my complaints and suggestions are taken to heart to improve conditions in the hotel.
- Official Description (provided by the hotel):
- Lake Pichola Hotel is a beautiful hotel on the western banks of Pichola Lake. Most of the rooms have have balconies hanging on the lake overlooking the majestic palaces and the walled city of Udaipur. It has a stunning roof top wid 360 degrees view and an elegant restaurant called Upre. It has a palatial lobby with 8 Bohemian chandeliers. ... more less
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- Also Known As:
- Lake Pichola Udaipur
- Hotel Lake Pichola