We (4 ppl) stayed here for one night in feb 2014 in rooms 98 and 99. Hotel staff is courteous and extremely helpful except the front desk guy in the morning while check out!
Location is great, bar the massive traffic problem while coming to the hotel!
Hotel was full and we had not booked in earlier so we got ground floor rooms!
As far as lake and city palace view goes ground floor is not bad at all. Roof top restaurant is great too ( over priced but view and food was good so not bad )
Few things in room 99 -
cockroaches seen in bathroom, hot water not consistent enough, electrical plug not working in the room, one bedside light not working, linen looked like not fresh had holes in bed sheet, small carpet near bed was filthy (dirty).
We were too tired to complain and it was very late so adjusted but while checkout i did mentioned this - i felt irritated that complain was neglected, i thought the front desk guy was thinking i am making up stories to get discount!!! Rubbish...
Room housekeeping needs serious attention!!!
Otherwise our stay was not bad!!!More
- Free Wifi
- Breakfast included