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“Nice hotel but rude staff”
Review of Hotel Royal Palm

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Hotel Royal Palm
Ranked #116 of 175 Hotels in Udaipur
Reviewed 26 October 2013

I stayed here from Oct 17 to Oct 20 2013. I faced couple of issues:
1. The bathroom did not have ventilators. The electronic exhaust was pushing air in bathroom which made the bathroom full of foul smell. Its ok since it may happen due to technical problems. But the real problem is with attitude of staff. The guy was very rude while entertaining my problem and visited the room but did not do anything than using air freshner. I was asking to keep the air freshner in room or spray it in morning also, but he just walked away.
2. The laundry guy delivered someone else's cloth along with mine. Even that happens. But while settlement of bill, I was charged for same. And when I asked why, the answer was "15 rupaye se kya jata hai.. bill hum change nahi kar sakte" this is simply pathetic.
3. I wanted to pay food bill by credit card. When he swiped, the machine complained with error and he said your card is faulty. When I gave him another card, he said the same. Then he said, no its telephone line issue and I had to pay by cash. I suspect he did not want to accept payment by card. Thats why the trick.
4. To get hot water, you have to call reception. This is funny. And even at 10.30 AM, I did not get hot water. The reason was "sab log nahaate hai to nahi milta hot water " wat??
5. Even after insisting many times, they did not change the lenins (bedsheets).
The room was nice but was small. Restaurant is good. No issues with food and restaurant staff.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Cleartrip
Thank Sandeep N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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77 - 83 of 85 reviews

Reviewed 3 September 2013

stayed with family..really good place to stay. really one con that i found while my stay at this hotel, the rooms we stayed has big a glass window towards the alley..which is clear glass..so if privacy is of importance be sure to draw the curtains properly. i would not suggest this for honeymooners.

  • Stayed: December 2012, travelled with family
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Thank madanmohanbathula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2013

If you really looking to stay in cool and calm place with and amazing view from the rooms at 4th floor and roof top restaurant this is the place ... Beautiful City View ..
Cooperative Staff ...
Neat & Clean ..
Good Food ...


Jai ...

Room Tip: Go For super deluxe Rooms on 4th Floor !!!!
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  • Stayed: August 2013, travelled as a couple
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Thank jai_dev6969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2013

There are way better places to stay that are far more accommodating and closer to the lake and better value. They weren't very helpful when trying to figure out what was close to the hotel except when I mentioned the garden close by they did tell me how to get there. Which is worth seeing. But don't stay here.


  • Stayed: August 2013, travelled solo
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Review collected in partnership with Cleartrip
Thank Sarah P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2013

If you want to visit Udaipur, I definitely recommend you to stay in Hotel Royal Paalm. You can have comfortable accommodations with the beautiful city view.
The bed was great, but the pillows were the most comfortable I can ever remember! The bathroom was adequate size, everything worked & it was clean. The food in the restaurant was quite good and compared well to many other...

  • Stayed: March 2013, travelled with family
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Thank ryantyler177
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2013

i stayed in here in feb 2013 it was very neat and clean hotel and the staff is also very cooperative and helpful very easy approach from railway station and bus stand and it is in the heart of the city makes a worth million

  • Stayed: February 2013, travelled on business
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Thank vineetajmer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2012

good service, good food, good beds n towels, worth the money, the staff are good at service n value for money.nice hotel. i recommend to stay easy access to all seight seing places.clean and good rooms n bathrooms also

Room Tip: all the deluxe rooms are good
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  • Stayed: December 2012, travelled with family
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Thank eshwartvs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Royal Palm

Address: Plot No 137, Inside Udaipole, Udaipur, India
Region: India > Rajasthan > Udaipur District > Udaipur
Amenities:
Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #116 of 175 Hotels in Udaipur
Price Range: £24 - £45 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Royal Palm 3*
Number of rooms: 26
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