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2,154 - 2,159 of 2,310 reviews
Reviewed 12 January 2010

The Lait is a part of the Intercontinental hotels and after staying at Intercontinental Goa, the food and the stay was not up to the mark.

Date of stay: September 2009
Trip type: Travelled as a couple
Thank SalmaP
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bhaskaran T, General Manager at The Lalit Laxmi Vilas Palace Udaipur, responded to this reviewResponded 17 July 2013

Dear Guest,

Namaskar!

Thank You for your review. On behalf of the entire team at The Lalit Laxmi Vilas Palace Udaipur, I would like to thank you for choosing to stay with us.

We are quite concerned about your feedback and have taken it up with the concerned people. I hope you will grant us an opportunity to serve you with renewed focus and enthusiasm.

Warm Regards
Bhaskaran. T

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2010

We stayed over Christmas in this hotel. The first night we were given 3 rooms separated from each other in the new wing (which seemed to be the only part being used.) Noise through the paper thin walls from the adjoining rooms was intrusive and our travel agent had to intervene to get us moved to lake view (through the trees). The rooms although well appointed are nothing special and a giant television screen dominates.
The service is nothing short of appaling. (After arrival it took over an hour to get drinks) We moved from the outside bar seating area after 20 mins. watching the staff having supper inside when the single waiter told us he could not be with us for another 10 mins.)

The gardens have 3 tables outside the front entrance where the spectacle of a dancing horse greets you...something out of the middle ages, the poor beast does not look happy. On request ancient sunloungers can be procured on the lower scruffy lawn but there is no pool or ourside sun terrace to sit. Also no spa (as advertised)

Service in the outside and inside resaurants took hours. The mandatory Christmas eve buffet (expensive) was poorly attended and although some of the staff made a real effort it was not worth the expense. In my opinion the food in general was mediocre. (Don't start me on the wine, stick to beer)

Sadly It appears something has gone badly wrong here as compared to some of the previous reviews...we did not enjoy our stay.

Date of stay: December 2009
  • Trip type: Travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank eyequackess
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bhaskaran T, General Manager at The Lalit Laxmi Vilas Palace Udaipur, responded to this reviewResponded 17 July 2013

Dear Guest,

Namaskar!

Thank You for your review. On behalf of the entire team at The Lalit Laxmi Vilas Palace Udaipur, I would like to thank you for choosing to stay with us and your valuable feedback. Your feedback about the Facility and customer service has been duly noted and discussed with the entire team.

We look forward to regaining faith and confidence in the brand and I hope will grant us an opportunity to serve you with renewed focus and enthusiasm.

Warm Regards

Bhaskaran. T

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Reviewed 31 December 2009

Excellent hotel. The location is amazing and interiors of the hotel is as royal as the palace looks from the outside. The rooms are also very nice and luxurious, specially the bathrooms are very big and clean. Its garden with the lake in the background is a wonderful place to have a hot coffee. The food is very good and dining area is also very royal. The staff is also friendly. The palace looks beautiful at night.

Date of stay: June 2008
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank Mitul C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bhaskaran T, General Manager at The Lalit Laxmi Vilas Palace Udaipur, responded to this reviewResponded 17 July 2013

Dear Guest,

Greetings from The Lalit Laxmi Vilas Palace Udaipur!

Thank you for your feedback and ratings on Trip advisor. We are delighted to know that you enjoyed your stay with us. Your comments and ratings will help us keep our spirits high and strive harder to provide seamless and intuitive service.

The entire team Joins me in thanking you for your kind words and we look forward to have you staying with us.

Warm Regards

Bhaskaran. T

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Reviewed 10 August 2009

If you stay at this hotel and accept something more than an ok restaurant, a good room and en reception you will be disappointed.

There was no pool at the hotel and they didn’t have any substitute where you were offered to use pool at other hotel. In a rather warm July, this was disappointing.

The gym was a laugh. In a basement without any windows they had placed a treadmill and an exercise bike in the same 20 square meter room as they had the hairdresser (two chairs) and two massage benches. Quite crowded and not worthy be called a gym.

So when you can’t lounge by a pool or take an exercise you head for the bar. It took a while to find what they insisted was their bar. Because we were shown the banquette room which was quite large and nice for a reception of 100 people. But I t was not a hotel bar where you could sit down take a drink, feel at home, look at people strolling by and relax. It was a huge room with four chairs and we felt alienated.

So what did we do at this hotel? We ended up sitting in our room ordering drinks from room service. Room service yes, because there was no beer, wine or snacks in the minibar. Only water and coke.

There are many high quality hotels in Udaipur so go for one of the others that have the facilities that makes the stay nice.

The staff was friendly but not service minded.

Date of stay: July 2009
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Lassepe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bhaskaran T, General Manager at The Lalit Laxmi Vilas Palace Udaipur, responded to this reviewResponded 17 July 2013

Dear Guest,

Namaskar!

Thank You for your review. On behalf of the entire team at The Lalit Laxmi Vilas Palace Udaipur, I would like to thank you for choosing to stay with us and your valuable feedback. Your feedback about the Facilities and customer service has been duly noted and taken into an action.

We remain firmly committed to the ethos and values of hospitality and customer centricity and in accordance, look forward to regaining faith and confidence in the brand and i hope will grant us an opportunity to serve you with renewed focus and enthusiasm.

Warm Regards

Bhaskaran. T

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Reviewed 11 June 2009

Last week we stayed at The Lalit Lakshmi Vilas Palace, Udaipur with friends for a short holiday. The property is excellent and we enjoyed a Royal treatment at this property. We took an entire Property tour with the Hotel Staff and the property is Awesome.
The Location is simply superb and I recommend this property for a Great time with Friends, Family or a Romantic getaway.
A 100% value for money Vacation.

Date of stay: June 2009
  • Trip type: Travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank Pratik78
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bhaskaran T, General Manager at The Lalit Laxmi Vilas Palace Udaipur, responded to this reviewResponded 16 July 2013

Dear Guest,

Namaskar!

Thank you very much for your feedback. Its heartening to know that you have enjoyed your stay with us as much as we have enjoyed having you stay with us. Your kind words of appreciation for our staff will go a long way in motivating us to strive harder.

Once again thank you very much and look forward to welcoming you back soon.

Warm Regards,

Bhaskaran T.

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