I along with my colleagues were travelling to Udaipur for our Regional review meeting and to save sometime out of boring schedule took couple of days off before meeting. Since families were accompanying us so we selected this property after lot of research and reading reviews. To be on safer side I paid whole amount way in advance for 4 superior rooms as discussed with Hotel authorities. But to my surprise no confirmation was made till last day of my travel & finally after repeated calls and inquiry our payment & rooms were confirmed.
We checked in early as was communicated to Hotel and rooms were yet to be furnished. No hassles ....we were escorted to garden by the pool where we relaxed while kids enjoyed.. It was indeed an amazingly well kept property. Nice garden, Morning Ragas & beautiful notes on Santoor by the pool side. We had a lovely refreshing Breakfast and finally came call for the rooms to check in. ....After we checked around among the rooms, it revealed that they were not of same standard. I raised the concern with Manager at reception and finally they allotted another room (better upgrade as per Hotel). Room was small but adjoining garden....so permissible. Then came the power cut .... Cell phones, Cameras were discharged & while we were struggling to get dressed in the dark, I made an inquiry at receptions for power backup. Answer was simple power cut from (11am to 1pm) not feasible to give power backup since most of the tourists leave hotel by this time for sight seeing....so adjust.
Nonetheless, staff was courteous they helped me charge batteries at reception,we were guided for sight seeing and a handy map was given. After a day long excursions to different sites we finally arrived in the evening. Had a nice candlelit dinner in the garden. Restaurant staff helped in boiling & sterilizing my toddlers bottles. They even took an exceptional call to serve dinner after 11pm without any tantrums....well appreciated gesture.
During our short stay kids enjoyed the most, had a ball running around in the lawn area, playing with turtles....To sum up nice place , good hospitality, good food...room for little improvement to communication part .