As we were on our unplanned road trip and were returning from Gujrat , wanted to make a night halt in Udaipur for 1 night . Being a high season there were no other options but Hotel Green View. We booked the hotel over phone and had requested for an early check in @ 6 a.m , However at that time Hotelier told only 1 room will be given out of 3 and by 10 o clock rest of the rooms will be provided , And we were okay with it .
And now the nightmare starts - We arrive and there is no one to open the door , FInally we get in and we get 1 small dingy room with no working toilet , dim lights, soiled linen . and when we asked for extra mattress , the front office guy rudely denied of any commitment and said "you have to sleep like this - extra matress,pillow,cant be provided . Then comes the horror in the evening during the dinner ....Waiters working there seems to be the Stake holders of the hotel. . they wont even listen to the managers/Managing Director ( Ms Uma) - It so happened that literally they asked us to leave the restaurant as it was 11 :30 p.m as they need to sleep and they cant wait for us .
The hotel over all is a strict no no ...Rooms are dingy, Service is slow , There is no communication between the staff and managers , One good thing is the location of the hotel very near to all the sightseeing places like the vintage car collection and the city palace ...
Request all of you please do not even go to that hotel if they are giving you in free --- They dont have any culture of hospitaity & service industry.
- Official Description (provided by the hotel):
- We have 21 rooms in which 5 are super deluxe 5 are deluxe and 11 are standard we do have restaurant , wifi , bar and confrence hall ... more less
- Reservation Options:
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