We unfortunately stayed there for 3 nights and it was a disaster!! It was an end of our wonderful trip (jaisalmer, jodhpur, udaipur) and Swaroop Vilas totally destroyed it
Worst hotel in my entire trip. We booked a suite and it was so outdated and located in old wing. Then we made a humble request for a change of room and after repeated requested they shifted to new room in new wing, but refuse to refund us back the differential amount (as we were shifted froma suite to room). Though the room was fine, service was pathetic. Believe me, its just PATHETIC. Hot water is a big issue and one needs to wait atleast 45 minutes, as they have some useless Solar system installed which takes a lot of time to heat up the water.
Worst part - Tea cups/mugs in the room are never cleaned in kitchen with soap. Everytime you call up room service to change the used cups, they would send a person who washes the cups in your bathroom with plain water and keeps in the room. We asked and confirmed everytime and the answer we got is that they have never cleaned the cup with soap, they always clean with water in bathroom!!!!!
So please DO NOT STAY in this pathetic hotel in the beautiful city. Lot many better choices in Udaipur
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- Also Known As:
- Swaroop Vilas Hotel