I should have read the Trip reviews before booking here but got seduced by the nice photos on their website.
The reception staff didn't seem to speak much English so communication was limited and our welcome not very warm. Throughout the stay no one seemed interested in providing decent service nor did they care about our comfort. We had only really stayed in small family-run hotels up til then, where they realise how important customer service is, as their livelihood depends upon it.
The room we stayed in was lovely, though almost more International than Indian in style. It had a big, comfy bed. Be warned that 'Lake Facing' may not have a view of the Lake and even if it does there is a road in front of the hotel so no rooms directly overlook the Lake. The design and interior of the hotel is very nice with lots of white marble.
The dining room is really depressing and in need of modernizing especially the ancient tablecloths.
Breakfast was a rather desultory affair with limited choice. That said we had a very tasty lunch on arrival. They are missing a trick and should set up tables outside by the pool - it would make eating there a far more pleasant experience.
There are only 4 sun loungers by the pool which seems a bit mean but as the pool was rather murky, we didn't bother with it anyway.
It costs 50 - 100 Rs to get a rickshaw into town. The rickshaw drivers parked outside the hotel may try to overcharge. The hotel seems to cater for coach parties so perhaps the distance from town is less of a problem for them.
We left one night early and went to stay at Jagat Niwas Palace.
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- Also Known As:
- Swaroop Vilas Hotel