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Reviewed 25 February 2014

After 3 intensive days and a couple more to come it was pleasure to stay at this clean, modern and welcoming hotel. I was very busy and needed a few things arranged. the staff could not have been friendlier or more helpful. The team in the restaurant on the ground floor were excellent - very customer service focused and the food itself a cut above many hotels i have stayed in around the region. attention to detail, flavour mixes, presentation all great. Internet access was free and fast consistently which has never been the case in nearby Chennai. Our evening meeting was set up perfectly and the staff were very sensitive to the seniority and importance of our guests. A couple of tips - i did use the gym and the lighting was appalling and didnt give me the impression the equipment was cleaned very often. not everyone's bag when working but the fitness offer for me is important. Thanks for a great stay.

  • Stayed: February 2014, travelled on business
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1  Thank jeremy_blain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErineLouisGM, General Manager at The Residency Towers, Coimbatore, responded to this reviewResponded 11 March 2014

Dear Mr. Jeremy,
Thank you for sharing your wonderful feedback on Trip Advisor.
The Residency, Coimbatore is in service of guests over 17 years and we are renovating the hotel to match the expectations of our guests.
Our newly renovated rooms are well appreciated by all the travellers and soon you would have a new Pool, Spa, Fitness Center, Saloon and an open to sky restaurant opening doors.
Upon your next visit i assure you a much more exciting experience and looking forward to your next trip to Coimbatore.
Thank you and warm regards,

Erine Louis.

After 3 intensive days and a couple more to come it was pleasure to stay at this clean, modern and welcoming hotel. I was very busy and needed a few things arranged. the staff could not have been friendlier or more helpful. The team in the restaurant on the ground floor were excellent - very customer service focused and the food itself a cut above many hotels i have stayed in around the region. attention to detail, flavour mixes, presentation all great. Internet access was free and fast consistently which has never been the case in nearby Chennai. Our evening meeting was set up perfectly and the staff were very sensitive to the seniority and importance of our guests. A couple of tips - i did use the gym and the lighting was appalling and didnt give me the impression the equipment was cleaned very often. not everyone's bag when working but the fitness offer for me is important. Thanks for a great stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2014

Like the song, this is "still the one" in Coimbatore. We have stayed here many times and have never been disappointed. The staff is well trained and all of them are pleasant to guests. If construction ever finishes here, you won't have to hear all the banging going on above you. Rooms will always be clean and have plenty of room.

  • Stayed: January 2014, travelled on business
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1  Thank RoosterTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErineLouisGM, General Manager at The Residency Towers, Coimbatore, responded to this reviewResponded 11 March 2014

Dear Mr. Rooster,
Like the song, this is "still the one" in Coimbatore.
Your words are both inspiring and motivating.
We at The Residency believe in our values and will always strive for exciting experiences.
Our journey began 17 years ago and we are equally excited as you are in this wonderful journey.
Thank you and warm regards,
Erine Louis
General Manager.

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Reviewed 18 February 2014

This was my third stay in this Hotel. After reviewing them thoroughly following would be my comments:
1. The best part of this Hotel is the 24 hr check-out. Hence in case your work/activity slips to the next day, there is every chance that it can be managed without paying extra
2. Food is absolutely fantastic, both at the Pavilion and also at the Chinese Chin-Chin
3. Room is comfortable, spacious and tidy
4. Lobby, Parking, Wi-Fi strength, House-keeping is Good

However the temperature of Hot water is less. It is more like warm and not hot. Also the flow is bad.

I think otherwise the hotel and their courtesy is absolutely Fantastic. Happy Staying!

  • Stayed: February 2014, travelled on business
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1  Thank Shailesh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErineLouisGM, General Manager at The Residency Towers, Coimbatore, responded to this reviewResponded 20 February 2014

Good Morning Mr. Shailesh,
Thank you for sharing your experience on Trip Advisor.
Your words are both inspiring and motivating.
Our rooms are fresh and completely renovated. After the influence of social media networking we are able to see guest requests for many local delicacies and Local is turned International.
We have a good selection of local and south Indian dishes in our menus and our guests are very happy about the same.
Will thrive for exciting guest experiences.
Thank you and warm regards,
Erine Louis
General Manager.

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Reviewed 11 February 2014

stayed one night, Warm welcome by all staff members and rooms were clean and were having all amenities, location is central , check out was well handled.room service was delivered in time and the food quality was also good

  • Stayed: February 2014, travelled on business
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1  Thank vinaygoyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErineLouisGM, General Manager at The Residency Towers, Coimbatore, responded to this reviewResponded 11 March 2014

Dear Mr. Vinaygoyal,
Thank you for sharing your feedback on Trip Advisor.
It's feedback such as yours keep us motivated. Will strive for greater guest experiences.
Thank you and warm regards,

Erine Louis
General Manager.

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Reviewed 11 February 2014

I stayed in this hotel for a day. Must say lobby has a great ambience, rooms are done nicely and are very well equipped. Food was good too. Only minor issue I faced on the first day was the time it took to deliver my food orders. Otherwise I had a very pleasant experience and I thank the entire team of The Residency hotel.

  • Stayed: February 2014, travelled on business
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1  Thank Manju7579
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ErineLouisGM, General Manager at The Residency Towers, Coimbatore, responded to this reviewResponded 11 March 2014

Dear Ms.Manju,
Thank you for your lovely feedback.
Shall look forward to your return.
Warm regards,
Erine Louis
General Manager.

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