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Regency Madurai by GRT Hotels
Ranked #4 of 54 Hotels in Madurai
Certificate of Excellence
Bengaluru, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Best stay”
Reviewed 27 January 2014

I stayed in the hotel for 2 weeks and had a very pleasant experience. Food is extremely good and the rooms are well in the budget with excellent room service. Had some problems in reservation which was sorted out.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AshishP0812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mrlgrt, General Manager at Regency Madurai by GRT Hotels, responded to this review, 1 February 2014
Dear Sir,
We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to GRT Regency, Madurai.
K.Muralidharan
Area General Manager
Mobile: 9994341122
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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577 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Chennai (Madras), India
Level Contributor
163 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 25 January 2014

Good hotel for a very short stay. Rooms are neat and clean as usual in any grt hotel. Food is good except for local favourite idyls. Very small swimming pool.
Never go to Ayush massage centre not so good. Wifi, courteous staff.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shreekrish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mrlgrt, General Manager at Regency Madurai by GRT Hotels, responded to this review, 1 February 2014
Dear Sir,

Thank you for the positive feedback on the Trip Advisor. I will certainly convey your sentiments to the team who will be enthused to meet and exceed your expectations every time you stay with us. Noted your concern on ayush, surely upgreade the fscilities.

We hope to see you soon when your travels bring you to Madurai again.

Best Regards


K.Muralidharan
Area General Manager
Mobile: 9994341122
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
Level Contributor
59 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 22 January 2014

Drove from Bangalore to Madurai, with family, overnight stay in Room 104.
Parking- Outside parking near the pool.
Room- Decent space, they set the extra bed with no hassles. The room and bathroom clean and tidy, the AC a bit noisy, needs maintenance.
Food- Great breakfast and lunch spread, pampered the palettes.
Checkin&CheckOut- We booked online, overall smooth formalities. Sajitha , thanks for helping and confirming on the extra person and bed requirement.
Room service&House keeping- They forget the pickles and papad on ordering them :- .But thanks for the hospitality.
PS: The toilet in the reception area, can be maintained better.
Thanks team.
See you soon..

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VikrantSathyakumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mrlgrt, General Manager at Regency Madurai by GRT Hotels, responded to this review, 23 January 2014
Dear Sir,

Thank you for the positive feedback on the Trip Advisor. I will certainly convey your sentiments to the team who will be enthused to meet and exceed your expectations every time you stay with us.

We hope to see you soon when your travels bring you to Madurai again.

Best Regards


K.Muralidharan
Area General Manager
Mobile: 9994341122
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lansdale, Pennsylvania
Level Contributor
191 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 15 January 2014 via mobile

We really enjoyed our stay at the GRT Regency. Check-in was easy and went smoothly. The room was large and very clean. The Lobby is beautiful and the elevator was always working. Hot water was abundant as was the helpfulness and friendliness of all employees.

Stayed January 2014, travelled as a couple
Helpful?
Thank lfiebert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mrlgrt, General Manager at Regency Madurai by GRT Hotels, responded to this review, 17 January 2014
Dear Sir,
We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services. Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to GRT Regency, Madurai.
K.Muralidharan
Area General Manager
Mobile: 9994341122
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Clemente, CA
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 8 January 2014

The staff were very warm and welcoming. They took a personal interest in us and our comfort. We loved the free use of a computer in the lobby. The restaurant was good and the rooms were clean and comfortable. The air conditioning was a problem. It was aimed towards the beds and blew all night, making for uncomfortable sleeping. Beds were hard.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wanda1233
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mrlgrt, General Manager at Regency Madurai by GRT Hotels, responded to this review, 17 January 2014
Dear Sir,

Thank you for the positive feedback on the Trip Advisor. I will certainly convey your sentiments to the team who will be enthused to meet and exceed your expectations every time you stay with us. Noted your concern of air throw, will do the necessary changes.

We hope to see you soon when your travels bring you to Madurai again.

Best Regards


K.Muralidharan
Area General Manager
Mobile: 9994341122
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 7 January 2014

GRT Regency is a great place to stay in Madurai. The hotel has very well trained and professional staff and we felt treated very well here. They have one restaurant which seems to be very popular, and has an elaborate buffet. The ala-carte was also fine. They do not have much dishes in ala-carte, because the buffet seems to be the main focus, which is fine I felt, as what was made was done well. The waiters were good and prompt - very dedicated folks, I can think of a few higher-end hotels in metros which can learn from GRT people. We got an extra bed in our room and we still had space. I would recommend a higher room, so that you do not hear the outside noise. They really should think of replacing plain glass with sound-proof glass. The bathrooms were clean and the bed was very comfortable. Whatever we request for, we were granted immediately. Much liked the place and me and my family would love to return the next time.

Room Tip: I felt rooms the other side of the entrance, and higher would be quieter.
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vashok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mrlgrt, General Manager at Regency Madurai by GRT Hotels, responded to this review, 17 January 2014
Dear Sir,

Thank you for the positive feedback on the Trip Advisor. I will certainly convey your sentiments to the team who will be enthused to meet and exceed your expectations every time you stay with us.

We hope to see you soon when your travels bring you to Madurai again.

Best Regards


K.Muralidharan
Area General Manager
Mobile: 9994341122
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tirunelveli, Tamil Nadu, India
Level Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 5 January 2014

i stayed in this hotel in the month of December 2013 for a night.the property is well maintained.the room registration was welcoming.valet parking staffs are doing a good service.food was good.i had little problem in clearing the soiled plates,even after i informed room service and housekeeping nobody came to clear the trays.otherwise the stay was good.there is a lot of mosquitoes in the reception lobby even though the are swatting it with a electric bat.the staffs were very helpful.i appreciate the management for providing a decent accommodation and food.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ram K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mrlgrt, General Manager at Regency Madurai by GRT Hotels, responded to this review, 17 January 2014
Dear Sir,

Thank you for the positive feedback on the Trip Advisor. I will certainly convey your sentiments to the team who will be enthused to meet and exceed your expectations every time you stay with us.

We hope to see you soon when your travels bring you to Madurai again.

Best Regards


K.Muralidharan
Area General Manager
Mobile: 9994341122
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Regency Madurai by GRT Hotels

Property: Regency Madurai by GRT Hotels
Address: 38, Madakulam Road | NH7, Palanganatham Signal Junction,, Madurai 625003, India (Formerly GRT Regency)
Phone Number:
Region: India > Tamil Nadu > Madurai District > Madurai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Madurai
#4 Business Hotel in Madurai
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Regency Madurai by GRT Hotels 3.5*
Number of rooms: 57
Official Description (provided by the hotel):
Regency Madurai by GRT Hotels is an elegant three star business class hotel with all the facilities for the discerning business traveler as well as the tourists located just a short drive from the exquisitely detailed Madurai Meenakshi Temple, Thirumalai Naickar Mahal and 15 minutes drive away from the airport. Its food and beverage outlets rate amongst the best in town. ... more   less 
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Also Known As:
Grt Regency Hotel Madurai

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