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Heritage Madurai
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Reviews (1,750)
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935
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1,001 - 1,006 of 1,750 reviews
Reviewed 7 June 2014

The rooms were large and clean. The breakfast was good. The pool was inviting. The pool service was good by Indian standards. You need to take taxis if you want to go anywhere. There is a nice restaurant outside and to the right and walking for 10/15 minutes (if you can get over the road). Hotek food average. Would come back.

  • Stayed: April 2014, travelled with family
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Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementHeritage, General Manager at Heritage Madurai, responded to this reviewResponded 9 June 2014

Dear Guest,

Greetings from the Heritage Madurai!!

Thank you for posting your review on Trip Advisor.

We are happy to know that you had enjoyed your overall stay and also you pleased with facilities & ambiance.

Our chef is taking of your feed back about the food

We truly appreciate your kind feedback and look forward to welcoming you back at the resort.

Hospitably Yours,

Gopalakrishnan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2014

The check in here was truly the best we had in south India. A cooling drink, flowers for the ladies and warm smile made it memorable. The hotel complex itself is an interesting place to investigate, the colonial bungalows have palatial rooms and the grounds and gardens are alive with birds, squirrels and mongoose. The restaurant staff are a little overeager to please but this did not detract from our enjoyment of the meals we had here.

  • Stayed: May 2014, travelled with family
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Thank Sue T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementHeritage, General Manager at Heritage Madurai, responded to this reviewResponded 9 June 2014

Dear Guest,

Greetings from the Heritage Madurai!!

Thank you for posting your review on Trip Advisor.

We are happy to know that you had enjoyed your overall stay and also you pleased with facilities & ambiance.

We truly appreciate your kind feedback and look forward to welcoming you back at the resort.

Hospitably Yours,

Gopalakrishnan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2014

Been a guest here twice, at the pool villas. Awesome private villa experience, with a private swimming pool, at such low cost. One need to shell out 20k+, per night, for such an experience any were else in India. Privacy is valued, goof food and on top of all, nice villas. There were mild hiccups on room facilities like certain stuffs not working, needed cleaning etc... but requests were met promptly. Overall, highly recommended. You wouldn't find a more better place in Madurai.

Room Tip: Only - Pool Villas
  • Stayed: February 2014, travelled as a couple
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Thank ntkumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementHeritage, General Manager at Heritage Madurai, responded to this reviewResponded 6 June 2014

Dear Guest,

Greetings from the Heritage Madurai!!

Thank you for posting your review on Trip Advisor.

We are happy to know that you had enjoyed your overall stay and also you pleased with facilities & ambiance.

We truly appreciate your kind feedback and look forward to welcoming you back at the resort.

Hospitably Yours,

Gopalakrishnan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

What to say - Madurai is a unique city in our world with their temples and so this hotel which made out of a one night stay a four night stay - thanks to great service of Mr. J. Samson and his lovely staff ! great pool, great rooms we had one of this fabulous cottages with private pool and in the restaurant, you just ask and you get it ! Complements to the Chef !!!

Room Tip: the room is worldclass - just try to get one with private pool
  • Stayed: May 2014, travelled as a couple
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Thank juergen p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementHeritage, General Manager at Heritage Madurai, responded to this reviewResponded 6 June 2014

Dear Guest,

Greetings from the Heritage Madurai!!

Thank you for posting your review on Trip Advisor.

We are happy to know that you had enjoyed your overall stay and also you pleased with facilities & ambiance.

We truly appreciate your kind feedback and look forward to welcoming you back at the resort.

Hospitably Yours,

Gopalakrishnan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014

For starters this place is an eco hotel set in rustic woods - surrounded by trees and shrubs all around. The cottages are tastefully designed and well maintained. The luxury cottage we stayed in had a mini-pool as well.

If the setting is blissful, the service is just amazing. The staff right from the reception to the restaurant to the housekeeping staff to the security guards are all perfectly customer friendly to a fault. Amazing training by the management to keep their guests happy. They also have a spa and a big swimming pool with trainers but we did not use them.

The restaurant is also very good with nice breakfast buffet spread with Indian and continental options. The al a carte menu also is very good and the food is very tasty. It tastes all the more good thanks to the friendly waiters.

You can take nice long walks around the serene property and shoot pictures of birds if you like. There is a small village set-up to check out too and a mini-golf facility to tee in.

The only negative we found was that the cottages had large French windows making it tough to have privacy. One would have to bring down all the blinds to have some privacy but then you would miss out of the nature all around you.

Room Tip: Choose rooms farthest from the main road to enjoy the sounds of birds chirping rather than the sounds of the Madurai traffic.
  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PremPandurangam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementHeritage, General Manager at Heritage Madurai, responded to this reviewResponded 6 June 2014

Dear Guest,

Greetings from the Heritage Madurai!!

Thank you for posting your review on Trip Advisor.

We are happy to know that you had enjoyed your overall stay and also you pleased with facilities & ambiance.

We truly appreciate your kind feedback and look forward to welcoming you back at the resort.

Hospitably Yours,

Gopalakrishnan
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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