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Heritage Madurai
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Reviews (1,722)
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958 - 963 of 1,723 reviews
Reviewed 29 August 2014

The hotel is truly a heritage property, set in spacious grounds with plenty of greenery. A very warm traditional welcome and excellent service at all outlets.

Rooms could be improved by installing clothes hooks in the bathrooms, a ledge to block shower water, and ceiling fans. In fact, some rooms have these features, but not the ones we had during our first stay.

Restaurant provided sumptuous buffets, but South Indian thalis were not available, strange for a landmark hotel in the heart of Tamil Nadu.

Overall, a very satisfying experience.

Room Tip: Ask for rooms close to the main block
  • Stayed: August 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Jaytara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementHeritage, General Manager at Heritage Madurai, responded to this reviewResponded 2 September 2014

Dear Valued Guest,

Greetings from the Heritage Madurai!!

Thank you for writing your review on Trip Advisor.

Its is our pleasure to have such a positive feedback.We are happy to know that you had enjoyed your stay and pleased with service.

We truly appreciate your kind feedback and look forward to welcoming you back at the resort.

Hospitably Yours,

Gopalakrishnan
General Manager
91 97900 27792

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2014

Stayed two nights in August. Room was stunning with little plunge pool and open air bathroom. The hotel's colonial style layout is beautiful - lots of greenery and plenty of chipmunks! Restaurant is unpretentious, service is excellent and food well prepared - would recommend Indian menu a la carte. Reasonably priced for a hotel. Breakfast substantial - croissants as good as any outside France. Choose tea as coffee is instant! Lovely swimming pool to relax after a day at the temples.

Room Tip: Try for a plunge pool room but only for effect as you' d probably use the swimming pool.
  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementHeritage, General Manager at Heritage Madurai, responded to this reviewResponded 28 August 2014

Dear Valued Guest,

Greetings from the Heritage Madurai!!

Thank you for writing your review on Trip Advisor.

Its is our pleasure to have such a positive feedback.We are happy to know that you had enjoyed your stay and pleased with service.

We truly appreciate your kind feedback and look forward to welcoming you back at the resort.

Hospitably Yours,

Gopalakrishnan
General Manager
91 97900 27792

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2014 via mobile

The property is excellent Very royal Place Old culture maintained with modern facilities Feel like a King when there Villa rooms are very kingly Right place to spoil & pamper Yourself & to chill out and relax Bar is excellent with new & superb bartenders choice Therapeutic spa is very gud The staff needs to gear up for more efficient breakfast service The staff is very courteous Overall enjoyed the stay Wud definitely like to go again

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Nikhilda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementHeritage, General Manager at Heritage Madurai, responded to this reviewResponded 3 September 2014

Dear Guest,

Greetings from the Heritage Madurai!!

Thank you for posting your valuable feed back in TripAdvisor

Entire team of Heritage Madurai Delighted to have such a positive feed back, your words were so admiring. I am sure this feedback will serve as an encouragement to all of our staff as we always strive hard to improve the quality of our services.

Also we noted that you have wrote about the service at break fast to be geared up. i have briefed our departmental heads to give necessary training to the associates to elevate the service standard.

We looking forward to welcoming you again at Heritage Madurai and Assuring you of our “Finest Hospitality ” at all times.

Hospitably Yours,

Gopalakrishnan
General Manager
91 97900 27792

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2014

I had never expected such a beautiful stay in a city like Madurai. In fact I was booked at someplace else and a colleague of mine, who had visited the property earlier, got it changed to Heritage. Its a perfect business and holiday destination in the city. Right from accommodation to service, everything was impeccable.

Room Tip: One can try to stay on the first floor instead of ground floor for a better garden view.
  • Stayed: August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank apurbakb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementHeritage, General Manager at Heritage Madurai, responded to this reviewResponded 22 August 2014

Dear Valued Guest,

Greetings from the Heritage Madurai!!

Thank you for writing your review on Trip Advisor.

Its is our pleasure to have such a positive feedback.We are happy to know that you had enjoyed your stay and pleased with service.

We truly appreciate your kind feedback and look forward to welcoming you back at the resort.

Hospitably Yours,

Gopalakrishnan
General Manager
91 97900 27792

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

The trip was excellent. The resort Heritage Madurai offered an excellent stay for two days. I rate it valued for money. This can be recommended for decent stay in a small city like Madurai and quality of food is also excellent.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip
Thank S S S P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementHeritage, General Manager at Heritage Madurai, responded to this reviewResponded 22 August 2014

Dear Valued Guest,

Greetings from the Heritage Madurai!!

Thank you for writing your review on Trip Advisor.

Its is our pleasure to have such a positive feedback.We are happy to know that you had enjoyed your stay and pleased with service.

We truly appreciate your kind feedback and look forward to welcoming you back at the resort.

Hospitably Yours,

Gopalakrishnan
General Manager
91 97900 27792

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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