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“Best Hotel with worst Front Desk Staff”

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Meenakshi's Sunshine Hotel
Ranked #2 of 47 Madurai B&B and Inns
Certificate of Excellence
Reviewed 21 October 2013

I had booked this hotel through Goibibo at a very reasonable price. I visited Madurai on 16th and checked in the hotel same day. Hotel is excellent and well maintained. Rooms are very clean and good service from the Room service department. However I was very disappointed with the Front Desk staff as I had asked for Cab facility to visit Madurai local sight seeing and also 3 days tour to Rameshwaram and Kanyakumari. I would have followed up for atleast 5 times. But i did not got any response. Finally i had to call up Justdial and get the cab providers and booked one of them. Also i had requested for a wake up call at 4am and this also did not happened. I realised the front desk staff is just totally absent minded people.

Room Tip: I had booked Luxury room and was quite satisfied as we were 3 adult and a child. The extra bed is go...
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  • Stayed: October 2013, travelled with family
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Thank Naveen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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50 - 56 of 124 reviews

Reviewed 30 September 2013

This is not a hotel for tourist. Only inpatient relationsof the meenakshi hospital can stay there. Not a single chair or table inside the room. Very worst room designing. All the fittings and interior is good. But due to poor room design everything wasted. Hospitality and food is good. Staff are courteseous. Unfortunateley a worng place to stay.

Room Tip: please avoid this hotel unless if somebody is admitted in meenakshi hospital
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  • Stayed: September 2013, travelled with family
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2  Thank DAMODARAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2013

I stayed with my extended family for two nights and found this place a great value for money. The service was good, and the rooms were clean! It's a little distance from the attractions and you should have your own transportation. The free breakfast was good. I wish the approach road to the hotel is a little wider. I would highly recommend this place.

Stayed: August 2013, travelled with family
Thank ilango_al
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2013

Stayed here for one night on 24/5/2013 during our 10 days tour of South India. Very good hotel, Clean, comfortable and good service. Fast check in and also room service response. Contemporary rooms with unique setting of sofa and a small dining space for spending time outside the room. Good for families that require several rooms in one go.

Breakfast was not bad. Hotel is located a short drive away from city center with no activities within walking distance. Good for folks travelling on their own leisure time and vehicle. Staffs were good and shared information about town and places to visit.

Need to improve on the WIFI service. Unable to log in from my room or at resting area outside the room. Signal was too weak. Otherwise, this was the best hotel we stayed based on our budget) during our 10 day journey of South India.

  • Stayed: May 2013, travelled with family
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Thank ronin2373
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2013

I am travelling in south India and this is my 5th hotel.
I might have have been lucky to find a friendly front desk staff who was ready ro am extra mile to meet my needs. Her name is Sangeetha. After all other members of staff turned out to be very good. Now about the hotel:

Rs 2000 plus tx for a delux ac room

Room is clean. Bed is good. Bed sheets are.clean.

Bathroom is clean. Hot and cold water with good force. This is the first hotel that provided me with a complete bathroom kit: soap shampoo tooth brush tooth paste powder and even a comb!

One major drawback: there is no luggage rack. You will end up spreading your stuff on the floor!

Good Wi Fi on the first floor!

Recomend staying here if you have your own transportation.

  • Stayed: June 2013
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Thank egleview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2013

The clearings were not done properly old used towels were left like that itself. WiFi doesn't work neither in the rooms nor in the open. Checked in late at around 9pm and after dinner(Tandoor items mentioned in the menu were not available and pomogranate juice had 90% water 10% pomogranate in it) went to bed at 10pm realized at around 12 midnight that AC is not working, slept the whole night without AC after paying for it. Next day the receptionist concedes that AC had a problem in most of the rooms while the manager gives a reason that it was to do with the setting of the AC remote (wonder why it was not corrected before a guest checks in). Had an awful experience actually. Had gone there as 3 months back I was in the same hotel and had found it to be good and despite it being quite far from the city had checked in this time but the distance is not worth the hotel nor the amount. Not really worth. Unless you are/have a patient at Meenakshi Mission Hospital then this hotel is definitely not worth the distance from the city nor the amount, better hotels are available near the railway station itself.

  • Stayed: May 2013, travelled on business
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1  Thank Ganesh A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2013

I expected a lot when I read the reviews but experienced as a normal Hotel. Disappointed on the first day by waiting for lift in the 3rd floor for 10 minutes and the room boys are moving a lot of flower pots to every floor using the same lift. Nobody cares.
Every night when I call the restaurant at 9.40 PM for tandoori items they said it is just closed, for 4 nights, but they proudly say 24 hours restaurant.
Standard room is very small and they have no dining table and chairs to eat. There is a common place in front of the room to eat and chat, but in the day hours many business people were sat on the areas and chat with noisy n disturbing our privacy.

  • Stayed: April 2013, travelled with family
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Review collected in partnership with Cleartrip
2  Thank Nathan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Meenakshi's Sunshine Hotel

Address: No 14 Meenakshi Mission Road | Lake Area, Madurai 625107, India
Region: India > Tamil Nadu > Madurai District > Madurai
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 47 B&Bs / Inns in Madurai
Price Range: £23 - £34 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Meenakshi's Sunshine Hotel 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
Executive Class Hotel at Economy Rates ... more   less 
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