Hallo! I've visited Ooty last week and stayed in the garden view hotel sapphire. The rooms are ok and if you don't put any importance on service then it is ok, but i wouldnt stay there again. The service me and my friend got was more than terrible. We had a packet , which includet room and sight seeing tour provided from the hotel. When we arrived we asked for a list which shows us all the attractions we were going to see on the following day with the sight seeing tour so that we can plan our first day and see every other attraction which was not on the list. What happened was, that on the next day we saw a lot of attractions with the sight seeing tour but nothing which was on the list we got. So me and my friend did some attractions twice which was really dissapointing cause we really wanted to see new attractions.Noone cared when we complained about this. Another advice is: do not eat in the restaurante which belongs to the hotel! First of all we could not get everything from the menue and secondly they cheated on us and charged more money. Additionly Service fees were applied. All i am asking myself is: for what kind of service??
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- Also Known As:
- Hotel Sapphire Grand India/Ooty (Udhagamandalam)