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“Fantastic Hotel”
Review of Ponmari Residencyy

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Ponmari Residencyy
Reviewed 25 October 2013

I stayed with my family for 2 nights there. Really it is very fantastic stay. The Ambience was good.Good Room service, Super breakfast.!!.

Lunch need to be improved.

Overall I recomond this hotel for family stay

  • Stayed: October 2013, travelled with family
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Thank thiyagukt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ponmari, General Manager at Ponmari Residencyy, responded to this reviewResponded 26 October 2013

Dear Sir,Thank you for taking the time to post your feed back following your stay at ponmariresidencyy-Ooty. We have noted that you have enjoyed your stay and guest feedback is of vital important to us to improve on services and facilities that we provide to our guest.
Your comments have already been taken up with the relevant department for corrective measures.
With regards
General manager.

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213 - 219 of 325 reviews

Reviewed 24 October 2013

I have stayed here just yesterday and it was very good value for money .Good food neat rooms,heater available on extra payment worth the m oney.Good central location in ooty.Plenty of parking available.The reception and staff are very courteous

Room Tip: Family rooms are big and spacious
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  • Stayed: October 2013, travelled on business
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Thank srk800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ponmari, General Manager at Ponmari Residencyy, responded to this reviewResponded 26 October 2013

Dear Guest,
Thank you for choosing Ponmariresidencyy for your stay in ooty. We have read your comments about our hotel and we greatly appreciate that you took the time to write them, as our guests'
satisfaction is our main priority.
We appreciate the very nice comments regarding our hotel.
The team look forward to welcome you back again soon.......
with regards- General manager.

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Reviewed 16 October 2013

This hotel is worth staying and value for money.
It is conveniently located near main market, Botanical garden, rose garden.
Rooms were very well maintained and service was also excellent.
The complimentary breakfast was also good.
All the items in rooms and toilet were replenished daily.
You get all these things at fairly reasonable price.
It was overall a good experience staying there.

Room Tip: Don't go for basement rooms. Book rooms either on 1st or 2nd floor.
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  • Stayed: October 2013, travelled with family
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Thank Aditya P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ponmari, General Manager at Ponmari Residencyy, responded to this reviewResponded 26 October 2013

Dear sir,

Thank you for your review in TripAdvisor. Happy to say that you have given good review about Ponmariresidencyy and will maintain the same and hope to see you again with your Family.

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Reviewed 14 October 2013

its really nice and clean hotel than expected. nice and tasty food specially breakfast and well managed staff. location is very nice and nice background view every morning fresh sun light coming from window.

  • Stayed: June 2013, travelled as a couple
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Thank ennrique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ponmari, General Manager at Ponmari Residencyy, responded to this reviewResponded 26 October 2013

Thank you for taking the time to post your feedback following your stay at Ponmariresidencyy-Ooty
We have noted that you have enjoyed your stay and hope to see you again with your family and friends.
with Regards general Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2013

I stayed at Ponmari Residency with my family for two nights. The hotel is easily accessible from the city and has enough parking space and security for your vehicles.
On my arrival, I found that the female receptionist was very receptive and friendly. She had all my information handy. I had to just fill in a few details as part of the usual check-in procedure. She was considerate and thoughtful enough to help me by extending the reservation tentatively as I was uncertain about the duration of my stay. She was flexible enough to cancel it later.
The male staff members who assisted me were good too. In general, I found that the staff members were soft-spoken and courteous.
A pleasant surprise awaited me when I entered the room. The bathroom, which is the most important aspect of my stay, was all set and sparkling clean like it was never used. The room was neat and beds were spacious to accommodate four members, but we were just three, so even more a treat. The best part of my stay; steaming hot water was available round the clock.
The hotel also includes amenities that range from essentials to luxuries like wireless internet connectivity in the lobby, a travel desk, and an ayurvedic massage center.
You can also find a small shop inside the hotel premises, where you can buy stuff made or sold prominently in ooty, like homemade chocolates, varieties of tea, and aromatic oils.
Not to forget, the room service was responsive. The housekeeping staff cleaned my room without disturbing my baggage or meddling with any of my belongings.
Guests get complimentary breakfast coupons on arrival. However, the food is served at around 8:00 AM, which is very late for early birds like me, as I love to venture out early in the morning to cover as many places as I can and get few brilliant snaps before places become crammed with people and vehicles. It would be great if the management can take care of such little inconveniences. I would suggest that the hotel should start serving food around 7:15 AM. If not all the items, at the least, bread and butter to start with.
Another aspect that I would expect the management to correct is the overpriced food, though I know it is common among most hotels in tourist locations. People like me, who prefer to have food in the same hotel, will find it heavy on their pockets.
Overlooking the few minor faults, I can confidently say that my stay at the hotel was convenient, pleasant, reasonable, and satisfying.

Room Tip: Reserve a royal family suite if you are traveling with a family of three to four members and want to...
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  • Stayed: October 2013, travelled with family
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Thank DeepakJanardhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ponmari, General Manager at Ponmari Residencyy, responded to this reviewResponded 26 October 2013

Thank you for reviewing Ponmariresidencyy in TripAdvisor.Your kind review is very encouraging for our team. We are so glade that you have enjoyed the location.
Thank you and hope to have the pleasure of you staying with us sometime in the near future.

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Reviewed 21 September 2013

We stay here for 3 days. Excellent services and Tasty food. Behavior of staff is great and they have smiley faces while talking. I came with my family. the climate and location of this hotel is near to tourist places.
whenever we need anything, we just call the room services and it was delivered within the minutes. we enjoyed every moments of life in the hotels.

we would again like to come here.

  • Stayed: September 2013, travelled with family
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Thank Enjoy151
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ootyooty, General Manager at Ponmari Residencyy, responded to this reviewResponded 25 September 2013

Dear Sir, Thank you for reviewing your feedback in TripAdvisor ,Your review is very much encouraging for our team.We are so glade that you enjoyed the location and food at Ponmariresidencyy.

Hope to have the pleasure of you staying with us some time in the near future .

with regards, The Hotel Team.

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Reviewed 19 September 2013

We arrived bit earlier than expected...so booking made by the travel agent was not visible at the reception. But the Lady Employee who was at the counter was very diplomatic...she called the "manager" and got it confirmed that we have been booked..(she did not know that I knew tamil?)
Anyway I felt that the way she handled was good..Room what we got was noisy because of the rain water - Gutter was not fixed or over flowing (corner room 302?), I wanted it to be change and I got another one which was very much less noisy..
NO VIEW (very very Sad? SInce Ooty is for scene?) since all the family rooms were on UG floor? so no Lift.
Linen Good, Hot water Good..but for a 3 star hotel I expect some shampoo as well..
Breakfast - guys please order at the start...you could order any thing(what's on menu) any quantity, so that's good and very tasty too...Coffee drinker like me one cup is not enough - any way that's all over India they serve very little.

Wi-fi was not working but we were allowed to use the reception PC to check things out - of course no charges..

I agree with Khemkasid and Nirmal R - Food other than breakfast is not worth for the amount you pay..Bit over priced.

Would definitely recommend to stay and will stay again if I go back.

Room Tip: Family rooms I did not try the other side, so when you check in ask for the rooms on the reception s...
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  • Stayed: September 2013, travelled with family
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Thank ACMarcelline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ootyooty, General Manager at Ponmari Residencyy, responded to this reviewResponded 22 September 2013

Dear sir,
Thank you for reviewing Ponmariresidencyy in TripAdvisor and you have enjoyed your stay with us and we hope you will recommend our hotel to your family and friends.

In your next trip to Ponmariresidencyy we will make sure your stay will be more comfortable.

Thanking you. General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ponmari Residencyy

Address: 26 D | Charring Cross, Ooty (Udhagamandalam) 643001, India
Region: India > Tamil Nadu > The Nilgiris District > Ooty (Udhagamandalam)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Family Hotel in Ooty (Udhagamandalam)
Price Range: £28 - £45 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ponmari Residencyy 2.5*
Number of rooms: 36
Official Description (provided by the hotel):
Hotel in Ooty. ... more   less 
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Also Known As:
Ponmari Residencyy India/Ooty (Udhagamandalam)

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