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“Not as good as shown in the pictures”

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Fortune Retreats Resorts - Ooty
Bengaluru, India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Not as good as shown in the pictures”
Reviewed 5 August 2014

Stayed in Hill View (2 BHK) room. The view was quite good. But the room wasn't nice. In one of the toilets the light wasn't working. They fixed it twice but it still didn't work properly. Also, geyser stopped working in one of the toilets. The room was very cold and we had to ask for extra blanket. The room looked very basic. Expected it to be better.

Service was just fine. Food was good.

Room Tip: Some people recommended Hill-View rooms. But I personally didn't like it at all.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank marutiagarwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fotune, Manager at Fortune Retreats Resorts - Ooty, responded to this review, 13 November 2016
Dear Guest
Greetings from Fortune Retreats
Thank you for sharing your views and experiences of our hotel on trip ad visor
Our resort is located on top of a hill thus a perfect view of enchanting hills from villas
moreover a peace kind of place
for relaxation from a hectic schedules of offices
we are very much delighted to know that we have meet your expectations


Moreover we are looking forward to serve your stay again at Fortune Retreat and
thus create another remarkable memory at your stay at our hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

104 reviews from our community

Traveller rating
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    11
    9
    6
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54
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
Bengaluru, India
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 July 2014

It was a fantastic & most adventure place to stay. cottages where really good apart from that food was really good. Food price where reasonable. Good room service. Every one who works in reception where so kind & polite. I really enjoyed my stay.

Room Tip: All the cottages where good
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank rolcereegan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fotune, Manager at Fortune Retreats Resorts - Ooty, responded to this review, 13 November 2016
Dear Guest
Greetings from Fortune Retreats
Thank you for sharing your views and experiences of our hotel on trip ad visor
Our resort is located on top of a hill thus a perfect view of enchanting hills from villas
moreover a peace kind of place
for relaxation from a hectic schedules of offices
we are very much delighted to know that we have meet your expectations


Moreover we are looking forward to serve your stay again at Fortune Retreat and
thus create another remarkable memory at your stay at our hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kanhangad, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 July 2014

Very good for birding & photography
To have a separate bungalow is very good
Only thing i didn't like was the narrow and steep road
Could have dispersed a sign board"room heater is available upon request"
Food is tasty
Value for money

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank drsanthosh55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fotune, Manager at Fortune Retreats Resorts - Ooty, responded to this review, 13 November 2016
Dear Guest
Greetings from Fortune Retreats
Thank you for sharing your views and experiences of our hotel on trip ad visor
Our resort is located on top of a hill thus a perfect view of enchanting hills from villas
moreover a peace kind of place
for relaxation from a hectic schedules of offices
we are very much delighted to know that we have meet your expectations


Moreover we are looking forward to serve your stay again at Fortune Retreat and
thus create another remarkable memory at your stay at our hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 8 July 2014

During our visit to Ooty, we chose to stay at Fortune Retreat because the separate bungalows looked inviting and comfortable. The rooms were indeed very comfortable, but the maintenance was lacking. It was summer, though really cold, due to heavy rains, but hot water was hard to get due to problems in the plumbing. We had to request assistance multiple times before the hot water was up and running, and even then, there was water dripping all the time. I wonder what the condition would have been like, in winter!

The hotel would have been a grand place to stay around the time it was built, but poor maintenance has reduced its appeal.

The staff, however, were excellent, and helped us out, right from the plumber who came again and again to check on the geyser, to the staff at the reception who made all the arrangements for us to explore Ooty, and above all, the kitchen staff who cooked food just as we wanted!

Room Tip: There are one, two as well as three bedroom bungalows to choose from, so there is plenty of choice...
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank AnuShankar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fotune, Manager at Fortune Retreats Resorts - Ooty, responded to this review, 13 November 2016
Dear Guest
Greetings from Fortune Retreats
Thank you for sharing your views and experiences of our hotel on trip ad visor
Our resort is located on top of a hill thus a perfect view of enchanting hills from villas
moreover a peace kind of place
for relaxation from a hectic schedules of offices
we are very much delighted to know that we have meet your expectations


Moreover we are looking forward to serve your stay again at Fortune Retreat and
thus create another remarkable memory at your stay at our hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 19 June 2014

Best experience in ooty

Reasons
Big rooms
Silence
Very helpful staff
Hassle free check in
Good food at very low cost

You will have a great experience all time here

Will recommend to couples
Stay here You will enjoy

Room Tip: Rose villa Prefered
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ajitravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fotune, Manager at Fortune Retreats Resorts - Ooty, responded to this review, 13 November 2016
Dear Guest
Greetings from Fortune Retreats
Thank you for sharing your views and experiences of our hotel on trip ad visor
Our resort is located on top of a hill thus a perfect view of enchanting hills from villas
moreover a peace kind of place
for relaxation from a hectic schedules of offices
we are very much delighted to know that we have meet your expectations


Moreover we are looking forward to serve your stay again at Fortune Retreat and
thus create another remarkable memory at your stay at our hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 May 2014

We turned up in the mid of the day.

There was no water in the rest rooms.
There was no power

It took till the evening to restore power. After lots of shouting at them, they provided water twice (half a bucket each time) and it took at least 2 hours.

Enjoyable?

The location is good and the ambiance is also good. So I could give 2/5

The other issue:

Food is not good. There is no restaurants in the vicinity as this is too up on the hill from the main road and climbing up and down with your vehicle every time is actually not a feasible idea.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank KangkanGoswami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fotune, Manager at Fortune Retreats Resorts - Ooty, responded to this review, 13 November 2016
Dear Guest
Greetings from Fortune Retreats
Thank you for sharing your views and experiences of our hotel on trip ad visor
Our resort is located on top of a hill thus a perfect view of enchanting hills from villas
moreover a peace kind of place
for relaxation from a hectic schedules of offices
we are very much delighted to know that we have meet your expectations


Moreover we are looking forward to serve your stay again at Fortune Retreat and
thus create another remarkable memory at your stay at our hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cochin
Level Contributor
103 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 19 May 2014

10 Feb 2013
The hotel is located enroute to coonoor.2.5 kms from Hotel OOY GATE INTERNATIONAL junction.with out vehicle reaching hotel and getting to town is very difficult. its a narrow road with quite a number of large pit holes.Sherlock,sunshine hotel and delightz inn resorts are in the same route still road is in horrible state. Rooms are of cottage type.Cleanliness of room is average.room heater facility is not available, so its too cold in room.

Best Experience: View from the hotel, ambience, individual cottage type and small garden/chair presentation in cottage was the best part of the stay in hotel.

Worst Experience: Toilet cleaning was below standard,especially the drainage mesh is not clean.when we lifted the toilet seat lid, the bowl was left out with hair.which clearly indicates the attitude of the cleaning staff.
The worst part which we suffered for 4 days was the water problem.Dont know what type of water header tank/capacity they got if u flush toilet there wont be water in other taps.
As climate of Ooty is cold,it is mandatory to provide running hot water all the time.But the water heating mechanism the resort opted was gas heating, which was a pain in ***.The heater doesnt fire sometimes.we reported thrice,the staff come and fiddle around and report that it will be alright.It was never alright till we vacated.No room cleaning done in our 4 days stay.Overall the resort stay is not recommended and no value for money you spend.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ft A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fotune, Manager at Fortune Retreats Resorts - Ooty, responded to this review, 13 November 2016
Dear Guest
Greetings from Fortune Retreats
Thank you for sharing your views and experiences of our hotel on trip ad visor
Our resort is located on top of a hill thus a perfect view of enchanting hills from villas
moreover a peace kind of place
for relaxation from a hectic schedules of offices
we are very much delighted to know that we have meet your expectations


Moreover we are looking forward to serve your stay again at Fortune Retreat and
thus create another remarkable memory at your stay at our hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fortune Retreats Resorts - Ooty

Property: Fortune Retreats Resorts - Ooty
Address: Tiger Hill Road | Belmont Terrace, Ooty (Udhagamandalam) 643001, India
Region: India > Tamil Nadu > The Nilgiris District > Ooty (Udhagamandalam)
Amenities:
Business Centre with Internet Access Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #24 of 141 B&Bs / Inns in Ooty (Udhagamandalam)
Price Range (Based on Average Rates): £
Hotel Class:3 star — Fortune Retreats Resorts - Ooty 3*
Number of rooms: 25
Official Description (provided by the hotel):
Fortune Retreats is one of the best accommodation provider since 1995 we have all types of cottages, PRIVACY IS THE PRIOR TREKKING AND CAMP FIRE FOR ENJOYMENT ALL THE COTTAGES HAVE A SCENIC BEAUTY OF ETERNAL NATURE ... more   less 
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Also Known As:
Fortune Retreats Resorts - Ooty India/Ooty (Udhagamandalam)

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