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“Great Service , Quiet & Scenic place to stay” 4 of 5 bubbles
Review of Delightz Inn

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Delightz Inn
Ranked #2 of 134 Ooty B&B and Inns
Certificate of Excellence
Bengaluru, India
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Great Service , Quiet & Scenic place to stay”
4 of 5 bubbles Reviewed 27 July 2014

I stayed at this hotel in March last weekend. Hotel is situated at dead end on hill top road . Awesome place to just stay thr and watch natural beauty in early morning or late evening..

Food is excellent .. And value for money... Staff is very co-operative and approachable.
Rooms were clean , spacious .


They helped me with all sight seeing and travel arrangements. Extended my room check out till 8 pm without taking any additional money for it..

Overall awesome hotel to stay in summer.

Only problem was network connectivity was very poor.

Room Tip: Choose room facing front gate..
See more room tips
  • Stayed March 2014, travelled solo
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank bhavana84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArunRadhaKrishnan, Executive Director at Delightz Inn, responded to this review, 31 July 2014
Dear Guest,

We would like to thank you for Choosing Delightz Inn for your recent trip to ooty. We are glad to learn that our Service & staff members have met your expectations..When you come next time,we look to exceed your expectations with our uncompromise service..We will glad to host you again & look forward to welcome you again to our Property in near future..

Regards,
Arun RadhaKrishnan
Executive Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

512 reviews from our community

Traveller rating
    267
    189
    36
    12
    8
See reviews for
289
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (175)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 25 July 2014 via mobile

This accommodation is terrible value for money. My family and I stayed here for three nights in total and had a disappointingly unpleasant experience.

We payed £180 for accommodation which advertised itself as having the following facilities: wifi in every room, 24hr hot showers, a restaurant, breakfast included and 'deluxe' rooms.

The wifi only functioned fully on a nearby balcony, which for all of our stay remained cold and wet - not a suitable place to use technology.
The hot showers were neither hot nor showers: we had to pour water over our heads with a bucket, and the water was not always warm.
The food was barely edible. We ordered dinner to our room and it took over an hour to arrive. The chicken was not cooked and the rice was cold. Breakfast in the morning consisted of cold greasy Indian food with no 'continental' options like toast or eggs, and we were not the only group to find this disappointing. We were expected to eat in a small room with rows of plastic chairs and no tables. However, our requests for toast and eggs the next two mornings were met.
The rooms themselves, whilst spacious, were cold and damp. The sheets were stained and the electricity was unreliable at best and dangerous at worst, with several of the fittings coming off the walls. We were given an unreliable heater and blankets for which we were charged a further £10.

We discovered our rubbish dumped round the side of the building on the grass - a disgusting abuse of the nature surrounding the hotel.

Finally, the service we were subject to was shocking. Our requests on the whole were slowly and ungraciously met, whilst our complaint about the lack of hot water was met with no apology and a mock drawing of a member of our party on the steamed up window outside our room. The only positive we may mention was the good service from one helpful member of staff who seemed embarrassed and sorry. Describing our experience as 'deluxe' is nothing short of a joke.

Stayed July 2014, travelled with family
Helpful?
2 Thank Sapphire A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArunRadhaKrishnan, Executive Director at Delightz Inn, responded to this review, 31 July 2014
Dear Guest,

We would like to thank you for Choosing Delightz Inn for your recent trip to ooty.From the review,We have made 24 Hours running Hot water..
1. Regarding Wi-Fi, we have already informed you at the time of check-in that as of now Wi-Fi is available only in Front Office Lounge and in lawn area.
2. Western foods are not available in property since we have Indian,Chinese & Conti Cuisines which will be prepared freshly only for our guests.
3. The dishes which you ordered are typical Chettinadu special which will be spicy usually. Since you are not much aware of chettinadu, it might be made you to feel like that.
4. Also you know that how the climate was while you were staying in our property. It was terribly raining and cold too. Since we are just near to the Western Ghats, from June to November it will be rainy season here. It was continuously raining before your check-in itself. So at that time the whole Ooty town was facing severe power problem and due to the cold weather condition, normally it takes at least 20 to 30 minutes to get hot water in the geyser.Since Water is almost -10 degree Celsius.
5.We regret for inconvenience caused during stay.
We will glad to host you again & look forward to welcome you again to our Property in near future..

Regards,
Arun RadhaKrishnan
Executive Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
2 reviews
4 of 5 bubbles Reviewed 24 July 2014

Hotel is in hill top, so you get a nice view of the ooty from there. There are 4 independent villa kind of each has 4 separate rooms. Rooms are quite specious. Good service, breakfast was tasty, dinner too. But on flip side not at all recommended in winter season especially when you have kids, they turn on the geysers only one hour in the morning, and boiler will be on for 2 hours. So getting hot water is difficult, Room heaters will not work properly due to electricity problems.. Service staff said they are working on that. Nevertheless its good place to stay for that price in Ooty.

Room Tip: Choose flrst floor rooms on the corner, not adjacent to the reception and kitchen building for the b...
See more room tips
  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank ManjuKori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArunRadhaKrishnan, Executive Director at Delightz Inn, responded to this review, 31 July 2014
Dear Guest,

We would like to thank you for Choosing Delightz Inn for your recent trip to ooty.From the suggestion.We have made 24 Hours Hot Running Water & Since due to natural Calamities during the Winter they were lot of electricity problems..We regret inconvenience caused during stay. We are glad to learn that our Service & staff members have met your expectations..When you come next time,we look to exceed your expectations with our uncompromise service..We will glad to host you again & look forward to welcome you again to our Property in near future..

Regards,
Arun RadhaKrishnan
Executive Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad, India
1 review
5 of 5 bubbles Reviewed 22 July 2014

we stayed in delight inn for 3 days .actually we went to celebrate my hubby bday i asked them for a surprise cake at 12o clock they arranged a yummy black forset cake, next day evening they arranged a good romantic candle light dinner and alovely flower decoration wid beautiful roses and other flowers...good service,,,escpecially the reception staff i forget there names ....they arranged a cab for local sight seeing,,,yummy breakfast,,,main thing is the view from the hotel u can see the moving mist from the balcony,,,couples who want to have a romantic gateway prefer ths hotel ,,,thankk u delightz innn for making our trip more memorabble wid ur service

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank raghu66143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArunRadhaKrishnan, Executive Director at Delightz Inn, responded to this review, 31 July 2014
Dear Guest,

We would like to thank you for Choosing Delightz Inn for your recent trip to ooty. We are glad to learn that our Service & staff members have met your expectations..When you come next time,we look to exceed your expectations with our uncompromise service..We will glad to host you again & look forward to welcome you again to our Property in near future..

Regards,
Arun RadhaKrishnan
Executive Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad, India
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 18 July 2014

We stayed about 3 days,the location was excellent. Staff were good especially manager always responds with a good smile.Food was aiso good.I prefer this hotel when i visit ooty next time...The only drawback is the road to go to hotel,except road overall it is good....

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank phani_TVS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArunRadhaKrishnan, Executive Director at Delightz Inn, responded to this review, 22 July 2014
Dear Guest,

We would like to thank you for Choosing Delightz Inn for your recent trip to ooty. We are glad to learn that our Service & staff members have met your expectations..When you come next time,we look to exceed your expectations with our uncompromise service..We will glad to host you again & look forward to welcome you again to our Property in near future..

Regards,
Arun RadhaKrishnan
Executive Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad, India
1 review
5 of 5 bubbles Reviewed 17 July 2014

I stayed at Delitz Inn with my family a week ago, it was a wonderful experience for me. Staff at the hotel were very friendly and service oriented. The location is just perfect for me, away from the noise and right in the lap of nature. We enjoyed the Spectacular view of the Nilgiri Mountains and can feel the clouds touching ourselves. The hotel has a small but lush green lawn with beautiful flowers. The rooms are very comfortable and nice.

Access to this hotel is through narrow roads from the Ooty Main centre, about a 10 minutes drive. However, that's very normal im my view, given that Ooty is a hill station.

I would certainly consider this hotel as my first choice for my next visit to Ooty.

Thank you - Delitz Inn team, you guys rock!!

Regards
Phani Kasiraju

Room Tip: Suites with Balcony are nice. I would recommend a room heater option be taken if planning to visit...
See more room tips
  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank PhaniKasiraju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArunRadhaKrishnan, Executive Director at Delightz Inn, responded to this review, 22 July 2014
Dear Guest,

We would like to thank you for Choosing Delightz Inn for your recent trip to ooty. We are glad to learn that our Service & staff members have met your expectations..When you come next time,we look to exceed your expectations with our uncompromise service..We will glad to host you again & look forward to welcome you again to our Property in near future..

Regards,
Arun RadhaKrishnan
Executive Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 11 July 2014

Stayed 2 nights in the month of july...

View of the hotel is awesome.. room service and yummy breakfast is pretty good...

Nice hotel with superb view...

Will visit again if i visit ooty again...

Suggestion to hotel : Room wifi will be good then coming to receiption to use wifi

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Krishna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ArunRadhaKrishnan, Executive Director at Delightz Inn, responded to this review, 22 July 2014
Dear Guest,

We would like to thank you for Choosing Delightz Inn for your recent trip to ooty. We are glad to learn that our Service & staff members have met your expectations..Taking your suggestions,we would bring WIFI in & around our property..When you come next time,we look to exceed your expectations with our uncompromise service..We will glad to host you again & look forward to welcome you again to our Property in near future..

Regards,
Arun RadhaKrishnan
Executive Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Delightz Inn

Property: Delightz Inn
Address: Belmonte Terrace, Tiger hill road | Melthalayatimund, Ooty 643001, India
Phone Number:
Region: India > Tamil Nadu > Ooty
Amenities:
Free Breakfast Free Parking Room Service Airport Transportation
Hotel Style:
Ranked #2 of 134 B&Bs / Inns in Ooty
Price Range (Based on Average Rates): £
Hotel Class:3 star — Delightz Inn 3*
Number of rooms: 20
Official Description (provided by the hotel):
Delightz inn has 20 independent and fully furnished cottages with a handsome kitchen and living room, comfy sofas and Television to entertain and ease off your feel. There are king size beds and the window seat invite s you to sink into comfort and let s your thoughts to rove. Your stay here will glow your hearts and senses with privacy and we will always captivate you with our dazzling services. It is surrounded by well maintained greenery absconding from the ecological disturbances. Our Dreamland has its excellent conveniences that will make your stay with your family and friends a very memorable one. Get nearer to us and respire without restraints! ... more   less 
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Also Known As:
Delightz Inn India/Ooty

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