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“The Best in Ooty” 5 of 5 bubbles
Review of Accord Highland Hotel Ooty

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Accord Highland Hotel Ooty
Ranked #2 of 78 Hotels in Ooty
New Delhi, India
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“The Best in Ooty”
5 of 5 bubbles Reviewed 10 June 2014

Stayed in Highland High for 2 nights and have just no regrets.
Staff - All staff very helpful, courteous and hospitable... whichever department. Special thanks to Mahalingam and Satish. Highland High is lucky to have staff like them in the hotel
Room - Nice sized rooms, very nicely done up, very clean washrooms with all necessary amenities. Nice size LCD.
Location/View - Away from the city crowd, close to Doddabeta peak. As we got a mountain facing room, the view was breathtaking.
Food - Only had breakfast here. Was quite OK. I liked the idea of the steward going round with omelettes/dosas/Uttapam and serving platter to plate rather than the guest ordering his choice and waiting for his order. masterpiece of an idea whosoever gave it.
Areas of improvement -
1. The chaffing dishes in the restaurant are shabby.
2. The exhaust system of the kitchen is not too good. You can get food smell in the room corridors, labby and the restaurant which is a bit of turn off.
3. Though I didn't have dinner, the dinner buffet can be improved. It didn't look inviting enough.
All in all, a great stay - Highly recommended hotel to stay in.
When I had booked a couple of months back, Tripadvisor showed 7th rank in hotels in Ooty, now they stand 3rd. This only speaks volumes of their commitment/improvement.

Room Tip: Mountain facing rooms are the best
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  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Umang2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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930 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (334)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
New Delhi, India
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 6 June 2014 via mobile

Pros:
* Away from crowded ooty township.
*great location: at 8000 ft, 2 km from dodabetta peak ( the highest peak of the Nilgiris). Calm and serene, lovely ambience.
* a neat and clean hotel with modern look, large rooms, good amenities, cordial staff.
* large open area, good activity hall with TT, chess, carrom board, xbox, video games, swings etc for small kids. Cricket bowling machine was being installed when I left.
*courteous staff, good house keeping, prompt service. * good buffet spread for breakfast and dinner ( it was inclusive in our tariff plan)
* good evening group activity organised around bonfire.

Cons:

* no food joints near hotel ( wr never felt the need to go out for food. All tourist spots close down by 5 pm.It is better to return to hotel and enjoy the evening).

Stayed June 2014, travelled with family
Helpful?
Thank Mukerjis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kannur, India
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 5 June 2014

An excellently located property with great views of the valley and forest. The service was very efficient and courteous. Food was delicious and the restaurant staff very accommodating. The only downside was the smell of some cheap air freshener in the room when we checked in. Other than that, I would recommend the property highly.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Vasanth P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kendal, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 3 June 2014

Stayed at highland from 28th-31st May 2014 on a family holiday. I would rank this hotel as one of the best stays in a very long list of my hotel stays before. The location itself is so tranquil and breath taking that you would wish to cancel all your sight seeing trips (thanks to Mr.Mahalingam for giving us a room with the best view as promised). An exceptionally polite and helpful staff made it even more comfortable and warm. I would highly score the waiting staff at the restaurant who were superb in their services and full marks to the kitchen team for the awesome & delicious buffet ( highly recommend the dinner buffet, complete value for money). The bonfire nite, karaoke evening anchored by Mr.Shiv was hilarious & also had an wide array of fun-games for kids as well. I would strongly recommend Highland for people of any age groups to give it a try and I bet you wouldn't be disappointed.My only suggestion would be to provide Gym facility which I sorely missed, otherwise I would score it a complete 10/10.

Room Tip: Opt for the rooms on second floor and my fav would be 208 :-)
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  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank yaseengani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 June 2014

Excellent Service! Good Food! Flexible Staff!! Understanding & Helping Staff!!

Only problem was with the technology; WIFI was very slow; Only Vodafone & Aircel network service. AC needs to be maintained properly in the rooms.

Room Tip: 1st floor towards road side would be better to view the scenery.
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  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Udhagai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Agra, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 June 2014

A perfect hotel for ur vacation or if u r interested in spending quality time with your loved ones...situated away from the town.... view from the hotel was simply awesome, beauty of nature can be experienced from everywhere.....personally loved the beauty of clouds from the garden...food was good and the staff was courteous... had a refreshing vacation there...

Room Tip: All rooms are nyc, prefer front rooms fr a better view or forest view fr peace
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  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank dhruvm27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 31 May 2014

Stayed with family on my recent trip to Ooty. It was a memorable experience for the whole family. My experiences

a) Nice location away (6km from Ooty) from the crowded town of Ooty (one needs to have their own commute to travel around different spots around Ooty)
b) Well appointed rooms with good bath fittings. Breath taking view of the valley from every room
c) Lots of open area - If you travel with kids, they will enjoy the most
d) Separate area for indoor games and kids play area
e) Friendly and attentive staff
f) Reasonably good restaurant

Few shortcomings, although it was attended to very well

a) The rooms has no aircon or fan. Although the place is cold, we felt a little uncomfortable sleeping with no ventilation. The hotel provided a mini fan / heater which came in handy. This should be part of the room.

b) The service at the restaurant is annoyingly slow. Had to complain a number of times. It turned out to be better towards the end of the stay.

Room Tip: Ask for a fan to be provided in your room when you check in.
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  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sriram79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Accord Highland Hotel Ooty

Property: Accord Highland Hotel Ooty
Address: 4 / 278, Doddabetta Junction | Kotagiri Road, Ooty 643001, India
Phone Number:
Region: India > Tamil Nadu > Ooty
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Ooty
#1 Business Hotel in Ooty
#2 Family Hotel in Ooty
Price Range (Based on Average Rates): £
Hotel Class:3 star — Accord Highland Hotel Ooty 3*
Number of rooms: 53
Official Description (provided by the hotel):
Overlooking the beautiful Nilgiris Mountains, the hotel stands tall with all elegance and style. A contemporary structure with a traditional feel, Highland Hotel Ooty is one of India's most popular hills 5 Star Hotel, located at 2640 meters above sea level in the Nilgiris Hills of southern India. The brand new hotel is designed for maximum comfort loaded with LCD’s, Wi-Fi , direct dial phones,safe deposit lockers, in room Iron & iron board, Tea/ Coffee maker & a mini bar. Some other services provided by the hotel are 24-hour room service,, laundry service, purified water, Travel Desk, Business Centre ,valet service, doctor on call, foreign exchange facility etc. ... more   less 
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Also Known As:
Accord Highland Hotel Ooty India

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