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“Best hotel in ooty”

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Ooty - Fern Hill, A Sterling Holidays Resort
Certificate of Excellence
Reviewed 1 June 2013

Good hotel, rooms are good. Food facility is nice, indoor/outdoor activities are nice. Hotels environment is ok ok, you can stay for 3-4 nights easily.
Activities in the night can occupy you. Great place to live. I enjoyed very much with my family.
Very helpful staff.

  • Stayed: May 2013, travelled with family
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2  Thank Pradeep_k_vid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,014 - 1,020 of 1,201 reviews

Reviewed 1 June 2013

We stayed for 2 days at Sterling Fernhill Resort Ooty in May 2013. The resort is located around 6 km from the Ooty lake. The property is spread over a large area and all the rooms have a good view. We stayed in one of the studio rooms which had microwave oven, small fridge and all the necessary cutlery. The room and premises were clean and well laid out. We had a warm welcome at the reception with Ooty special lemon tea. Only two things we felt could have been better - 1. the furniture needs to be maintained slightly more. 2. There are no fans / ACs in the rooms. It was a bit suffocating due to lack of ventilation.

Room Tip: All rooms are good, especially the bigger apartments.
  • Stayed: May 2013, travelled with family
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1  Thank Traveller_Talegaon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2013

Location: Excellent
Ambience: Superb
Cleanliness: Acceptable
Housekeeping: Good
Surrounding : Beautiful
Layout : Fantastic
Food: Sumptuous & Admirable
Attitude of Staff : Homely & cordial
Linen & Cutlery : Magnificent
What more we want. Sterling Fern Hill is a place to be experienced. I enjoyed my stay with family for one week confined to the resort premises surrounded by beautiful garden. We loved the food both veg/non-veg; south/north/continental served with smile. This is the best resort so far we enjoyed in every respect . Tourists who love nature, peace & comfort must stay once in their lifetime. I liked so much that I have booked for my guest. In fact, I have decided to stay for a month with my family during the next summer. I wish all the best to the resort management staff members for their skill, attitude and approach.

Room Tip: Any cottage, studio apartment, any room of the main building of the resort.
  • Stayed: May 2013, travelled with family
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2  Thank Blue69_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2013

we went for a three day tour to ooty and selected FERN HILL for our stay in ooty.the selection was so apt that wouldnt hv had selected any better place.a very warm welcome that greeted as followed by an amazingly located resort with best of flora and fauna around.it was a visual treat with farms on one side and huge mountains on the other.they hv best of rooms and their buffet spread is the best any one can ever provide.they hv a good acty center for kids,staff is very helpful and warm,food quality is just right which provides u with wide range of choices.
all in all aprime location with right staff to support and a gr8 refreshing vacation.

  • Stayed: May 2013, travelled with family
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1  Thank drshwetahashmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2013

was in sterling - fern hill just yesterday. The place is amazing , very beautiful and very well kept .The buffet spread was very good. Have been to other sterling resorts too like kodai / munnar , but they dont have such a wonderful spread. We met Mr. Dilawar . He s so professional in his approach . He spent some time with us making us comfortable and understanding our concerns. Truely a great experience. The staff were very efficient and courteous , always ready to help. My family enjoyed there very much .

  • Stayed: May 2013, travelled with family
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4  Thank travel_f00d_l0ver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2013

We were supposed to stay for 4 days, but cut short our stay due to the run down rooms, yellow stinking water, dysfunctional geyser, grainy television reception, distasteful food at an exhorbitant price, towel racks falling on your face, lamp shades falling apart, door knob not working, to name just a few of the many issues. This inspite of changing rooms due to literally unlivable conditions. No health faucet in the closet! Can you beat that? Tiles were broken, the water in the coffee maker had not been changed, the room had not been cleaned after last guest vacated. What is good is the locale, the layout and the view, the renovated parts of the play area (though there was a distinct cow dung smell around there) and generally the common area. There were small fleas in the room which they apparantly got rid of with something like Hit which left us coughing and choking for the next 30 minutes. The food was absolutely tasteless, spread was vast, but nothing was worth eating. Very few staff to service the needs of guests. Food not refilled on time, crockery not clean, not available on time, plates not cleared up unless told. On the whole, it was a nighmare to get into the rooms. You can make a day trip to this place and have a great view of the city and enjoy the gardens and flowers outside - but don't get yourself fooled by these lawns and the lobby!

Room Tip: Specically ask for a renovated room (which I understand is limited) and have a look at the room befo...
  • Stayed: May 2013, travelled with family
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3  Thank Anton A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SterlingHolidays, Owner at Ooty - Fern Hill, A Sterling Holidays Resort, responded to this reviewResponded 5 September 2013

Dear Sir,

Greetings from Sterling Holidays! We are concerned about your experience during your stay at Ooty - Fern Hill. All the issues mentioned by you have been taken down carefully and corrective measures are being taken.

We hope that you will visit us again and give us an opportunity to showcase our true standards of service. We deeply value your feedback and want to thank you for taking the time out to let us know your views.

Sincerely,
The Sterling Holidays Team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2013

If you are in search for a property which is quiet, serene, blends with the nature, then this is the place you should head for, the major plus point of this resort is its amazing location, which is tucked in a cool little valley in fern hill which is little away from the hustle and bustle of the hectic commercial activity of Ooty. Once you are in the resort you are in a new world far from pollution, which is ideal for long walks and nature treks.
i had availed of their studio cottage which was good enough for a family of three, which had all the luxuries; tucked in this small little cottage, no complaints on the interiors of the unit, we really loved it.
The resort also has an in house restaurant which is average, they serve food in the buffet style, the spread during the meal time is very elaborate which is a combination of vegetarian and non vegetarian.
This resort also houses an in house spa, where you can avail the services of various types of massages, which is quite ok.
It also has a good activity area which can keep the little ones occupied with various games.
In all i thoroughly enjoyed my full one week of stay in this resort with my wife and son, which was a welcome break and thanks to the staff of Sterling resort who made this possible, Keep up the same Tempo.

Room Tip: Ask for their independent cottages which provides full privacy for the family.
  • Stayed: May 2013, travelled with family
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Thank Kiran K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ooty - Fern Hill, A Sterling Holidays Resort

Address: 73 Kundah House Road | Fern Hill, Ooty (Udhagamandalam) 643 004, India
Region: India > Tamil Nadu > The Nilgiris District > Ooty (Udhagamandalam)
Amenities:
Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
#4 Spa Hotel in Ooty (Udhagamandalam)
#7 Family Hotel in Ooty (Udhagamandalam)
#11 Romantic Hotel in Ooty (Udhagamandalam)
Price Range: £52 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ooty - Fern Hill, A Sterling Holidays Resort 3*
Number of rooms: 177
Official Description (provided by the hotel):
Perched at one of the highest points in Ooty, this resort has an amazing view of the Nilgiris. Sterling Holidays Fern Hill is set in an alluring scenic location, surrounded on all sides by the ethereal beauty of the Nilgiri Hills. The resort’s sloping roofs and terracotta tiles are reminiscent of the quaint charm of a bygone era. With a heady mix of comfort and tranquility, spending time within the resort is as attractive an option as venturing into the idyllic mountainside. ... more   less 
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Also Known As:
Sterling Fernhill Hotel Ootacamund
Sterling Resorts Ooty
Days Inn Fernhill
Days Inn Ootacamund
Sterling Resort Ooty
Ootacamund Days Inn
Ooty - Fern Hill, A Sterling Holidays Resort India/Ooty (Udhagamandalam)

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