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Taj Savoy Hotel, Ooty
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Reviews (1,088)
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697 - 702 of 1,088 reviews
Reviewed 4 July 2014

old world charm! quaint accommodations! the property is beautiful although no views but u wont miss that once u r inside the gates! the service is great but the quality and taste of the food is very average. i would go there again just for the property.

Room Tip: cottages are better than the rooms
  • Stayed: April 2014, travelled with family
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Thank A380ER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavoyhotelOoty_India, General Manager at Taj Savoy Hotel, Ooty, responded to this reviewResponded 13 July 2014

Dear Guest

We thank you for sharing your feedback about your recent stay at Savoy Hotel. We are happy to know that you like the old charm of our property..

We are concerned to note that you found the food is not your expectation. We are working at improving the food offered and assure you that you will find our food improved on your next visit.

We thank you for the patronage and look forward to your stay with us again.

With best regards
Vibhakar

pathyil.vibhakar@tajhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 July 2014

Last week we had a very comfortable stay at Taj Savoy Ooty...we stayed in a suite (3 rooms + bath) and a real wood fireplace ! The whole suite was kept in excellent condition, the bathroom was extremely clean and well maintained. Service was prompt and courteous by all staff right from reception and security, to the restaurant. Overall, we enjoyed our stay very much !

  • Stayed: June 2014, travelled with family
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Thank AnuShenoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavoyhotelOoty_India, General Manager at Taj Savoy Hotel, Ooty, responded to this reviewResponded 3 July 2014

Dear Shenoy,

Greetings for the day !!!!

I thank you very much for your time to give a positive feedback about our hotel.

I am happy that you found our services, to your liking. Also we have noted the positive comments about the cleanliness of bathroom & wood fire place. We constantly strive to give our guest the best of the services and such positive feedback encourages us to do even better.

I thank you once again for your time and the feedback & look forward to having you again at The Savoy Hotel Ooty

Warm Regards,

Pathyil Vibhakar,

pathyil.vibhakar@tajhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

The Hotel is very good. Its like a Heritage Hotel. I love the cottages which has in-built bonn fire place. Also its away from the noise of the City and If you are looking for a peaceful and Luxurious place. This is the place to go. The food is awesome. Ask for the Danish Pastry its yummy delicious and the evening Snacks and Bar is worth to spent.

  • Stayed: July 2013, travelled as a couple
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Thank Rachit J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavoyhotelOoty_India, General Manager at Taj Savoy Hotel, Ooty, responded to this reviewResponded 3 July 2014

Dear Rachit,

Greetings for the day !!!!

I thank you very much for your time to give a positive feedback about our hotel.

I am happy that you found our services & food to your liking. We constantly strive to give our guest the best of the services and such positive feedback encourages us to do even better.

I thank you once again for your time and the feedback & look forward to having you again at The Savoy Hotel Ooty

Warm Regards,

Pathyil Vibhakar,

pathyil.vibhakar@tajhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

The property is beautiful.....Taj Hotels has managed to create a good mix of modern comforts while retaining the charm of an old heritage building. The rooms are very well laid out with all necessary amenities. The lawns and gardens are beautifully kept. The roof tiles could do with a fresh coat of paint. The food both at the restaurant and in room dining was really tasty and served promptly and hot.

But the best of all is the service staff. Every single person I interacted with offered great service. What made the experience memorable for me is the genuine warmth with which they dealt with and the fact that every member of staff exuded the same warmth. That consistency in service is amazing.

  • Stayed: June 2014, travelled with friends
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1  Thank Prince K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavoyhotelOoty_India, General Manager at Taj Savoy Hotel, Ooty, responded to this reviewResponded 23 June 2014

Dear Kingsley,

I thank you very much for the positive feedback which you have given.

Your positive comments have been shared with the team & this will go a long way in ensuring that we meet the expectations of our guests. Guest feedback is invaluable as it helps to continually improve our guest satisfaction. I thank you very much for the positive feedback given by you and this will defenitely encourage my team to perform even better.

We have noted your feed back about the roof tiles we will do the fresh coat of paints for all the roofs.

Do come back to The Savoy hotel Ooty for your next holidays. Looking forward to see you soon.

Warm Regards,

Pathyil Vibhakar

pathyil.vibhakar@tajhotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2014

We have been staying at The Savoy for many years, when our children were studying at the Lawrence School, Lovedale. We have stayed here at different times of the year, in rainy months, in dry weather, and during the cold season. We have enjoyed every stay, at this magical place, that manages to cocoon the visitor in the undefinable Raj atmosphere the moment you pass through the gates. This time too, the service was warm and friendly, the rooms cosy and well furnished, the housekeeping excellent, and the restaurant serving excellent fare. Evenis at the bar before dinner were a treat. The head of the hotel, Mr Vibhakar, and his team went out of their way to make our stay memorable. Thank you!

Room Tip: The rooms facing the drive and the ones near the tennis court are the best.
  • Stayed: June 2014, travelled with family
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Thank CBalagopal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SavoyhotelOoty_India, General Manager at Taj Savoy Hotel, Ooty, responded to this reviewResponded 21 June 2014

Dear Guest,

I thank you very much for the positive feedback which you have given.

Your positive comments have been shared with the team & this will go a long way in ensuring that we meet the expectations of our guests. Guest feedback is invaluable as it helps to continually improve our guest satisfaction. I thank you very much for the positive feedback given by you and this will defenitly encourage my team to perfrom even better.

Do come back to The Savoy hotel Ooty for your next holidays. Looking forward to see you soon.

Warm Regards,

Pathyil Vibhakar

pathyil.vibhakar@tajhotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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