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“Good choice for Ooty”

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Fortune Hotel Sullivan Court
Plymouth
Level Contributor
71 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Good choice for Ooty”
Reviewed 5 December 2013

Good clean hotel just far enough from the centre of Ooty to be quiet but within easy walk down and auto rickshaw up. Bedrooms are spacious and all the facilities you would expect. Staff very welcoming and helpful. Food, both dinner and breakfast were good with plenty of choice and reasonable prices.
Hotel has fitness centre and Beauty facilities but you have to search them out, no information in room and no clear directions either!
Would stay there again.

Room Tip: The hotel is currently refurbishing the bathrooms so ask for a refurbished room. Rooms at front, par...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KFW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review, 5 December 2013
Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.
Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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484 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (120)
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English first
Stoke-on-Trent, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 December 2013

Rather ostentatious hote from outside and lobby. But helpful staff, clean, rooms well air conditioned and kitted out. Good buffet meal with wide variety of food for all tastes. Hotel tucked away in quiet location near town's Rose Garden

  • Stayed November 2013, travelled solo
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alison m b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review, 4 December 2013
Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.
Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurgaon Haryana, India
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 29 November 2013

We (2 couples) + 3 kids stayed at this hotel 26 - 28 Nov 2013 at Ooty.

Starting from the hotel entrance, parking & back garden everything was amazing & cheerful. The receptionist greeted us & accompanied us to our room & other facilities. Check inn was fast. Lobby & lift was wonderful. It doesn't seems that the hotel was built 15 years back. The room & bathroom was not that spacious but its good enough for a good stay. Everything was in place. Room was clean & tidy with excellent view. The breakfast was quite tasty & delicious with good variety for both veg & non veg.

The old chap playing piano near reception was very soothing at dinner.

All together I highly recommend Ooty as a good hill station & Fortune Sullivan Court is one of the best stay in Ooty.

Thanks

Room Tip: Rooms Facing Jogging Track
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kushagra1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review, 30 November 2013
Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.
Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai
1 review
Reviewed 24 November 2013

Not worth the money paid. The toilet seat was stained when we checked in and had to get it cleaned. There were no towels and water in the gym which any way wasn't great and when asked for a towel was probably given a bath towel which was stinking. Did not like the property post staying in Taj Coonoor.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Jaideep S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review, 25 November 2013
Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.
Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coimbatore, India
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 16 November 2013

The restaurant at Sullivan Court serves a variety of good food.
Very pleasant atmosphere, very courteous staff and good ambience.
We had a simple meal - Mixed Fried Rice and Ginger Chicken and Caramel Custard.
For two of us this was quite enough and excellent.
This is an ITC Hotel and have stayed there some time back.
Highly recommended.

  • Stayed November 2013, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Chachan321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review, 18 November 2013
Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.
Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 November 2013

Great hotel. The ambiance, views, facilities are very good.
The breakfast was excellent. The inside lobby is majestic colonial style.
Thoroughly enjoyed 3 night stay with family.
Highly recommended; ~ 5k per night is a good deal considering the ITC quality and 4 star accommodation.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank sbshah2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review, 11 November 2013
Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.
Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 November 2013 via mobile

Had travelled to Sullivan court. It was a great trip. The staff was extremely courteous. Attention to detail was evident in the way they were dealing with the guests. Given that I was travelling with a 2 year old. The staff was extremely helpful and it did not appear that I was away from home. Thank you guys. You made it a memorable trip for me

Stayed November 2013, travelled with family
Helpful?
Thank aman_mal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SullivanCourt, General Manager at Fortune Hotel Sullivan Court, responded to this review, 5 November 2013
Dear Guest

Greetings from Fortune Resort Sullivan Court, Ooty!!!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Fortune Resort Sullivan Court, Ooty.
Yours is a relationship we cherish.


Sincerely Yours

Murali Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fortune Hotel Sullivan Court

Property: Fortune Hotel Sullivan Court
Address: 123 Selbourne Road | Rose Garden Road, Ooty (Udhagamandalam) 643001, India
Region: India > Tamil Nadu > The Nilgiris District > Ooty (Udhagamandalam)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Luxury Hotel in Ooty (Udhagamandalam)
#14 Family Hotel in Ooty (Udhagamandalam)
Price Range (Based on Average Rates): £
Hotel Class:4 star — Fortune Hotel Sullivan Court 4*
Number of rooms: 67
Official Description (provided by the hotel):
Set on the gentle slopes of Ooty, amidst lush green lawns and a colourful garden, Fortune Resort Sullivan Court is a modern-day tribute to John Sullivan, who founded the scenic town of Ooty in 1821. The hotel is just 1 km from the city centre, 2 km from the railway station and 100 km from the Coimbatore airport. ... more   less 
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Also Known As:
Fortune Hotel Ootacamund
Fortune Hotel Sullivan Court India/Ooty (Udhagamandalam)

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