1. The room has good features especially the sound system and the bathroom
2. The room that was given to us was not a good one. I asked for a change which never happened. I did not pursue it further
3. Room cleaning is done well, but the clearance of food plates are not done at all; It is done only during the room cleaning; Infact the corridor looks filthy throughout the day with all the food plates lying outside. Especialy my family is a vegetarian and we always cover the nose with towels while walking in the corridor
4. Car arrangement for sight-seeing is good
5. Restaurant is a disaster for the guests; The following are the issues.
a. Food is available only for a limited time and that too at odd times. No alternatives are available and we were literally starving and fighting for some basic food. The dinner starts well past 8:00PM even on a peak season and my child was really struggling. The resort is well outside the town and it is not easy to go to city for food. From the second day, we started to store some dry food in the room that was bought outside.
b. Limited options of food; What is the point of having menu card in the room when the restaurant people asking to select ala carte items only from the buffet menu? For lunch, there is absolutely nothing
c. The staff was not courteous at all and rude whenever we visited restaurant for some food. They literally say if you want food, wait for the buffet to start around 8:00 or 8:30. Even for ala carte, you have to wait until the buffet starts; They really don't care whether the food is for the child or adults. We literally have to beg even for some basic food
d. For such a pathetic restaurant, the food was at the cost of five star hotel
6. Limited staff who are not courteous; They never addressed any issues till we left and not even one senior person came to our rescue throughout the stay. No one bothered to listen to any of the issues.
On the whole, my 5 day holiday in Zest Danish Villa was a complete disaster.
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Traveltool, S.L.U., Agoda, Hotels.com and HotelQuickly so you can book your Zest Danish Villa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Zest Danish Villa India/Ooty