The most pathetic experience . Two couples with two 10 months infant stayed here for a day. We booked the room for 2 nights. The next day they asked us to shift to some other room other than what was committed to and taken advance for. For 12 noon check out they asked us to check out from 10 am. When we packed our luggages to shift to a new room as promised the previous day at the time of check in. The rooms were not ready and would u believe they are asking us to move to some other room after waiting for 2 hours near reception with the babies. Later when we asked for cancellation they threatened us to pay full amount. We went to a extent of taking POLICE help that gross was the situation. We being outsiders they tried all tricks and even threatened us but we did not budge. I will be initiate legal action against them shortly. Travellers kindly be aware of these frauds.
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- Also Known As:
- Kluney Manor Hotel Ootacamund
- Kluney Manor India/Ooty (Udhagamandalam)