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Reviewed 21 October 2013

We stayed here during our last visit to Ooty in September 2013, while we quite liked the cottages (well situated facing a lake, well maintained)
But there was really no distinguishing factor between the superior cottages/ deluxe...except in pricing.
Food was horrible, room service is poor ( by the time food reaches your cottage it is cold)

  • Stayed: September 2013, travelled with family
    • Value
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    • Sleep Quality
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2  Thank Seetha B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

Pros:

Excellent Location
Our room had got the view of lake and garden area in front
Room had fire place for which to light up we have to pay a decent 100rs for a bunch of log
Good response from the hotel staff to our calls
Hot water geyser though slow but effective
Just 1km walk to boathouse
worth the money

Cons:

We had booked for a suite cottage but when we reached there they offered me an upgradation for some 250rs extra to the executive cottage with lake view and all. later i came to know that they had overbooked on that day.

Bad, Pathetic, horrible food at restaurant. breakfast only buffet @ restaurant, if ordered to room, it would take min 45 min, so we skipped breakfast at that place

The guy who came up to light up the fireplace spoke some language, we couldn't understand a bit

Rooms, simple and nothing much to boast of

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
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Thank midhunmenonp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2013

Location was nice but a bit away from the bus stand (2km). If you have a car it's convenient or else its a long walk since local transport is not that frequent.
Room service is something they have to improve as you have to repeatedly call them to get anything you need.
Rooms were nice and clean.
Do not make the mistake of ordering food as it is really bad. Its overpriced and not worth it. Local cuisine in town is much better and reasonable. Tea or coffee however is decent and can be ordered.

Room Tip: I think the suites are much better than the villas as they have the same facilities and a very similar view.
  • Stayed: October 2013, travelled with family
    • Value
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1  Thank rameez_united
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2013

The overall experience is average. The rooms are cold, a small heater (charged for) which the hotel provides is in adequate. The room service menu is limited if you plan on staying for a few days. I got my finger cut from a nail which was sticking out of one of the chairs. The nail had varnish on it like the chair, which means the nail has been sticking out for a long time now. At the breakfast buffet (Charged separately) the utensils were mostly wet, when we wiped them with tissues we found that there was still some residue of food on them. The staff was more than helpfull & curtious, I give them 5 stars for it.

Room Tip: ask for the cottages with the fire place, the fire is a welcome comfort from the coldness in rooms.
  • Stayed: October 2013, travelled with family
    • Value
    • Location
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Review collected in partnership with Cleartrip
1  Thank pppamar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2013

Good hotel and well priced. Rooms are nice and clean. Food is good. Located just at the end of the main lake in Ooty, around 2 kms from Ooty bus stand. Location is very scenic, bit on the top of the hill. View from the cottage is very good. Even the tours and travel service is good and reasonably prices. The card swipe machine in the hotel sometimes work and sometimes don't, so better take out cash before reaching the hotel. The resort becomes very beautiful with all the lights on during evening hours. The resort is pretty big with many cottages, so no problem with availability even in peak season.

Room Tip: All cottages are equally good.
  • Stayed: August 2013, travelled with friends
    • Value
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Thank kalyan-bhattacharjya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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