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“average hotel” 3 of 5 bubbles
Review of Usha Kiran Palace Hotel & Tower

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Usha Kiran Palace Hotel & Tower
Ranked #70 of 145 Hotels in Agra
Kolkata (Calcutta), India
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“average hotel”
3 of 5 bubbles Reviewed 21 June 2014

i can say its a good hotel bt i cant say only for two reasons i.e from gate keeper to driver to kitchen boy everyone asking for tips since we enter the hotel,when we enter the hotel 2 hotel boy take us to the room just after opening the room they are asking for money as tips, i simply denied to pay.which really bother i.e.after 10 mins they knocked the door just to asking if we need something & also remind us about their tips...whenever we r going for sightseeing driver named harish want atleast 50 rs for tips,also the gatekeeper do same..another reason thats why i cant certify it to good hotel is during our 4 nights stay there was no room cleaning process.even they didn clean the washroom during this 4 days 4 nights

  • Stayed December 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Cleartrip

Helpful?
Thank madhumita2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelUshaKiran, General Manager at Usha Kiran Palace Hotel & Tower, responded to this review, 27 June 2014
Dear Guest,

Thank you for taking the time to share your feedback through our Trip Advisor Website.

We note with regret the negative experience you have had with Room Service Staff . Please accept our apology.

The issue has been addressed with concerned department manager and request you to treat this as an mistake.

We are determined to make a positive impact the next time around, and we sincerely seek another opportunity to serve you.

I will happy to personally coordinate your next visit and urge you to write in with any requirement.

My team and I would be happy to facilitate it, and look forward to welcoming you at Usha Kiran Palace Hotel & Tower Agra soon.

Warm Regards,
Saurabh Garg
General Manager
Usha Kiran Palace Hotel & Tower
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

87 reviews from our community

Traveller rating
    16
    28
    17
    16
    10
See reviews for
27
24
4
7
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Strand, South Africa
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 14 April 2014

filthy hotel. dirty rooms and corridors. plugs not working in the room. underbar fridge not working. no hot water for both nights. SMALL window that barely supplied airflow. staff unhelpful and when the "paid" station drop-off wasn't organised after we asked about fifty times there was a very unpleasant altercation. manager refused to wake up for check- out at 6 o'clock. staff that INSISTED on carrying our luggage got furious when we did not want to tip them after we had to beg them to get our "paid for" drop-off. disgusting part of agra in a sort off industrial area with no shops around to buy water from. food was good.

Room Tip: do not go there!!
See more room tips
  • Stayed April 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Kiaradejager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Agra hotels

Mumbai (Bombay), India
Level Contributor
45 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 24 March 2014

Hotel was good and so were the rooms. The meals are wholesome. Stayed there for 3 nights and enjoyed my stay there.
The room service could definitely be better. The hotel is almost in the heart of the city hence travelling is quite easy. The reception staff were very friendly and helpful. A word of caution though, would recommend you decide the costs of cabs, rooms etc in advance before availing any
such facility/service.

  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank JOEM0203
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
93 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed 11 March 2014

We stayed here for 2 nights in November whist visiting the Taj Mahal.
The hotel is well located for exploring Agra. The Hotel is comfortable with fairly clean rooms and hot showers. They also do currency exchange and laundry.
The restaurant is good with large portion sizes at god prices, they also provide room service. There is also a good coffee shop and bakery in the block.

  • Stayed November 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Beenthere429
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paranaque, Philippines
1 review
5 of 5 bubbles Reviewed 1 March 2014

Best place to stay once your in agra..people are warm,friendly and very polite..foods are great and i cant forget d taste of their coffee with milk...if only i can bring home in the philippines...i always crave for it. Looking forward of staying again in usha kiran-agra

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jul1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kolkata (Calcutta), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 March 2014

Its a good hotel ,centrally located,friendly staff and good food.Its a value for money hotel.My trip was a business trip for one day but liked the hotel becaze of its location .Will try to be there next time with my family

  • Stayed April 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank nawneet66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
1 review
4 of 5 bubbles Reviewed 28 February 2014

very good hospitality...nice and clean rooms...good and luxirious hotel at cheap price...the hotel is located at a very good location... I found rooms very nicely done and clean...“good hotel near to Taj with Budget , chance to improvement"....

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Geeta1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Usha Kiran Palace Hotel & Tower

Property: Usha Kiran Palace Hotel & Tower
Address: Usha Kiran Palace Hotel & Tower Pratappura Crossing M G Road, Agra 282001, India
Region: India > Uttar Pradesh > Agra
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #70 of 145 Hotels in Agra
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Usha Kiran Palace Hotel & Tower 2.5*
Number of rooms: 28
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