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“Good Location”
Review of Hotel Taj Resorts

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Hotel Taj Resorts
Ranked #17 of 145 Hotels in Agra
London, United Kingdom
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Good Location”
Reviewed 12 May 2014

We arrived at the hotel at about 9AM and were pleased to find that a room was ready for my friend and I to already check in too which was appreciated.

We had a room on the 1st floor which was fine, nice bed, mini bar with free water, and decent shower. I have to echo other people's comments on here that new towels might be needed as they are looking a bit tired and sad. Wifi needs to be improved- even though the wifi box was just outside our room we seemed unable to pick up any signal whatsoever. Some English channels on the TV would also be appreciated!

We ventured up to the pool one afternoon which was nice, but did find that the staff at the restaurant were doing a lot of staring which made us feel a bit uncomfortable.

Food was fine, the daal was good, but I found the breakfast lacked a lot of inspiration and needed a bit more variety!

Best part of course is the location of the hotel; go out the hotel, ignore the rickshaws, turn right and just keep walking and you reach there in about 10 minutes. Lovely.

Staff members hankering after tips for showing me my room and not even bringing my luggage (another member of staff), or for bringing a hair driver to the room, is not appreciated- please set up a system where you have tips at the front desk so tips are split evenly between all staff!

After checking out and leaving our luggage, we went to Agra Fort and came back, exhausted and sweaty. One of the staff, I think he might have been the manager, offered us a room to quickly rest before our train and have a wash- no charge. Very much appreciated, and very kind; he also helped me check that my ticket onwards to Jaipur was no longer waitlisted. I can only hope that the remaining staff start to follow him more by example; I found the staff generally were not very friendly and smiles were not returned.

Overall, pleased with the hotel.

  • Stayed May 2014, travelled with friends
    • Value
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Helpful?
22 Thank Emzzz101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
snkrdm, Public Relations Manager at Hotel Taj Resorts, responded to this review, 15 August 2014
Dear Guest,
Thank you for taking the time to express your thoughts and concerns regarding your stay with us. We are happy to know you like the service, food, pool, location and doorman. Your feedback is very important for us to improve. It was a pleasure having you with us and we look forward to welcoming you back soon. Thank you for staying with us.

Thank you,
sunil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Vancouver Island, Canada
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 12 May 2014

Clean, tidy, modern, well appointed, good value hotel a short walk from the Taj. Rooftop restaurant was great & the lower restaurant's (included) breakfast was excellent. Helpful staff. Wifi was not working in the room, but it was OK in the lobby, which also had two guest use PCs.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
23 Thank P&NC5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
snkrdm, Public Relations Manager at Hotel Taj Resorts, responded to this review, 15 August 2014
Dear Guest,
Thank you for taking the time to express your thoughts and concerns regarding your stay with us. Thank you for choosing to stay with the Hotel taj resorts, Agra among many options available to you in Agra. It was a pleasure having you with us and we look forward to welcoming you back soon. Thank you for staying with us.

Thank you,
sunil
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
25 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 11 May 2014

Location is great, 20 min walking on my speed to Taj Mahal. Hotel is clean, staff was helpful. They were able to change my room twice to meet my requests. I lost my camera when changing rooms and the staff was able to retrieve it back. Breakfast was good, dinner was delicious. Three things to be noted, first, Wifi works ONLY in ground floor rooms. Second, reception staff were not able to provide me with tips/day trip packages in Agra, only were able to offer the hotel driver and car on hourly basis. Third, although the hotel is in a clean and safe area, no supermarkets, pharmacies are in a walking distance area (at least in the 200 meter circle around the hotel, as far as I could check). Staff will always expect tips and may show this (a general thing in all India hotels)

Room Tip: Wifi only works in ground floor rooms. No room in the whole hotel that overlooks Taj Mahal, as advis...
See more room tips
  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
22 Thank Ahmed E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cornwall
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 11 May 2014

Well equipped, very clean, really comfortable, quiet with helpful and friendly staff and the bonus of having a roof top pool, stunning views of the Taj Mahal from the roof top pool and restaurant and walking distance to the Taj Mahal. Communication via email with the Hotel staff before we arrived was excellent and ensured that we had a driver waiting for us at the airport when we arrived. We were made to feel really welcome, the staff at reception helped to organise our trip to the Taj Mahal, (you can buy the entrance tickets at reception to avoid queuing) and they also organised a car to take us to see the other main sights in Agra. We ate at the roof top restaurant where the food and service was very good. If you order a beer make sure you specify the strength -we were brought a super strength one 8%.! It was nice that wine was also available. There was also live music by a Sitar player who invited diners to join him and play his 100 year old instrument.
We thoroughly enjoyed our stay here and were disappointed that we could only spend one night. Of the 12 Hotels we stayed in during our 5 weeks in India this was one of the better ones and we would definitely stay here again if we returned to Agra, thank you to all the staff.

  • Stayed March 2014, travelled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
21 Thank emie-lou13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
uk
Level Contributor
64 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 4 May 2014

5 mins walk to the Taj Mahal this hotel has all you need, clean spacious room,good service, free pick up from railway station(15 mins drive) return journey is 400 inr or tuk tuk on the street 150 inr.
Small pool with few beds but was never busy, food ok. No Bar but there is a wine shop across the road.
Not much to do at night in the local area so you are pretty much confined to hotel but as Agra is only for the Taj Mahal its normally just one night people stay.
There is a 5 star hotel called the Oberoi a few mins walk from the hotel which has a terrace bar with a brilliant view of the Taj, well worth the price for a drink (approx 350inr).

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
23 Thank bob13159
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 May 2014

Peace amongst the aaaah of Agra. For me the hotel was excellent value for money with great facilities. The pool does not have a huge amount of chairs as can be seen on the photo but I liked this as it was more peaceful, and never full. The room was very clean, the hot water reliable and the thermostat fantastic for keeping us cool outside of the city heat. Plus the TV was a new LCD model!
They also have computers available for round the clock use and wifi in most of the areas.
But above and beyond the physical amenities were the super staff! I've found India to generally provide great hospitality and this hotel was no exception. The lovely receptionist Minki was very helpful and patient, she printed and scanned some documents for me with no charge and a smile. Anand, the manager, was always cheerful and more than happy to help. You can see he's very passionate about guests comfort and having a good stay in the hotel. Suresh, the executive house keeper, is lovely, very friendly and again offering help before you even ask. I didn't have much experience with Deepak but he was also lovely and very helpful. Banwari lal, the doorman, is a treat in himself! Dressed in traditional Indian garb with a to-die-for piece of facial furniture!
I was sick and so spent a lot of time inside the hotel... Thank you Taj resorts to help me feel more comfortable in my uncomfortable state!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
19 Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 May 2014 via mobile

If you are planning for an overnight stay to visit taj, definitely recommend this place. Very near to east gate, if not ready to walk, spend 50 rupees for a one side journey, should take you to the gate in 5 minutes. We travelled with our one year old son, took the executive room and it was a very pleasant short stay. Room was very neat, though we had minor problem with temperature adjustment for the shower. The complimentary breakfast provided by them was excellent, considering the cost of food we had outside, it was a worthy breakfast . Staff mentioned us about their roof top restaurant and swimming pool, unfortunately we didn't had the time to make a visit.

Stayed April 2014
Helpful?
24 Thank Bibin1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Taj Resorts

Property: Hotel Taj Resorts
Address: Taj East Gate Road | Eastern gate of Taj Mahal, near Shilpgram, Tajganj, Agra 282001, India
Phone Number:
Region: India > Uttar Pradesh > Agra District > Agra
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Agra
#9 Business Hotel in Agra
#13 Luxury Hotel in Agra
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Taj Resorts 4*
Number of rooms: 40
Official Description (provided by the hotel):
Just located 550 meters from Taj mahal at Walking distance. 3 Star luxury hotel 34 centrally air conditioned rooms with modern interior design,a multi-cuisine restaurant(Bon-appetit), roof top swimming pool with the great of taj,rooftop restaurant with live music and two banquet hall of (250-300pax) capacity. ... more   less 
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Also Known As:
Hotel Taj Agra

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