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“Good Building, Poor Staff”
Review of Hotel Taj Resorts

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Hotel Taj Resorts
Ranked #17 of 142 Hotels in Agra
Certificate of Excellence
Reviewed 18 August 2014

The best thing for hotel is its location. It is located between Tajmahal and its ticketing place, so remember to go left from hotel for ticket and then go to Tajmahal (right from hotel). Very close to Taj.
Hotel building is good and also clean. Small swimming pool is fun at roof top from where you can see the dome of Taj. Good.
But staff is pathetic. We left breakfast plates and cups in room expecting room service will clean it (obviously). But were surprised when found it as it is in the room at the evening. We called staff to take it away. It was amazing for us.
More, when we left hotel by taxi, a few minutes after, phone from hotel reception came on our mobile asking perhaps you took our one towel. God ! We said plz check the bathroom both towels are on shelf. If not plz let us know, we will come back as we are only a couple of kms from your hotel.
But no call came after.
Such foolish staff.

  • Stayed: September 2013, travelled with family
    • Location
    • Sleep Quality
    • Service
3  Thank P_Shrotria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
snkrdm, Public Relations Manager at Hotel Taj Resorts, responded to this reviewResponded 23 August 2014

Dear Guest,
Thank you for taking the time to express your thoughts and concerns regarding your stay with us. . Please accept my sincere apology for the shortcomings you experienced during your stay . We really take a measure to improve shortcoming arises with you . We hope to be able to deliver a better stay experience to you, should you stay with us again in the future. Thank you for staying with us.

Thank you,
sunil

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777 - 783 of 1,583 reviews

Reviewed 17 August 2014 via mobile

An excellent accomodation very close to the ticket counter of Taj mahal. Nice room,quiet,clean,with enough space. Very professional staff. Reliable wifi,nice roof top with pool. Good quality and variety of doods in the breakfast. . Absolutely suggested ....................................

Stayed: August 2014, travelled as a couple
5  Thank Marcello D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
snkrdm, Public Relations Manager at Hotel Taj Resorts, responded to this reviewResponded 23 August 2014

Dear Guest,
We appreciate you taking the time to write for Hotel Taj Resorts Agra on Trip Advisor. We are happy to know you have the comfortable stay in the hotel. We really appreciated your comments on service, breakfast, location, and rooms. We are certain you will experience the difference in your future visits. It was a pleasure having you with us and we look forward to welcoming you back soon. Thank you for staying with us.

Thanks you,
sunil

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014

Very nice hotel, perfectly located within walking distance of the Taj Mahal. Good, clean rooms, very comfortable beds.
Friendly staff, small but clean pool at the roof giving you the opportunity to cool off after a hot day at the Taj Mahal.
The restaurant on the rooftop is good, we had some live music at dinner, which gave the evening something more special.
The choice at breakfast is limited if you do not like an indian breakfast.
A perfect stay over for a visit to the Taj Mahal, good price-quality level.

Stayed: July 2014, travelled with family
7  Thank Christel v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
snkrdm, Public Relations Manager at Hotel Taj Resorts, responded to this reviewResponded 20 August 2014

Dear Guest,
Thank you for taking the time to express your thoughts and concerns regarding your stay with us. Thank you for choosing to stay with the Hotel taj resorts, Agra among many options available to you in Agra. We really appreciated your comments on pool, food, location, and rooms.It was a pleasure having you with us and we look forward to welcoming you back soon. Thank you for staying with us.

Thank you,
sunil

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Reviewed 14 August 2014 via mobile

Nice hotel in Agra. Rooms are nice. Roof top restaurant was very good and pool was clean. Staff was friendly.Food was best. And the best thing was Taj mahal was 500 metre away from it.Overall value for money.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
7  Thank Traveltheworld-Sehta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
snkrdm, Public Relations Manager at Hotel Taj Resorts, responded to this reviewResponded 15 August 2014

Dear guest,

We appreciate you taking the time to write for Hotel Taj Resorts, Agra on Trip Advisor. We are happy to know you liked the spacious rooms, food and rooftop restaurant in the hotel. Your comments are important for us to encourage the staff to provide better services to the guest. It was a pleasure having you with us and we look forward to welcoming you back soon .Thank you for staying with us.

Thank you,
Sunil

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Reviewed 14 August 2014

Its location is its main and only strength. It is extremely close to the Taj, just 10 min. walk - but be wise, the ticket shop is exactly in the opposite direction than the monument, so you have to walk up and then back.
We found the place horrible. Though the building is nice and clean, the staff is extremely pushy and greedy: they charge an utterly insane price for taxi (e.g.: 400Rs for a 1.5 km taxi drop off at the station) and the staff expects tip for everything (e.g: when we arrived a guy showed us our room and did not leave until we tipped him).
The Taj is close but there is nothing else in the area to watch or visit (no bar or other sights).
We did not like it at all (but the facilities like shower and toilet are clean and work properly).

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Tamas D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
snkrdm, Public Relations Manager at Hotel Taj Resorts, responded to this reviewResponded 15 August 2014

Dear Guest,

Thank you for taking the time to express your thoughts and concerns regarding your stay with us. Please accept my sincere apology for the shortcomings you experienced during your stay. I just want to aware you that Agra fort railway station is 3 km from hotel and we are charging very nominal charges for the drop compare to the others in the city. We are also providing the staff proper training sessions to improve the relation between guest and staff to avoid such problem. We hope to be able to deliver a better stay experience to you, should you stay with us again in the future. Thank you for staying with us.

Thank you,
Sunil

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2014 via mobile

Hotel Taj resorts is a fantastic budget hotel. The biggest highlight being its location. Just a walk away from Taj mahal. Hotel rooms are clean.Bedsheets are changed everyday while you are away enjoying the view of taj mahal. Hotel food is delicious but expensive.
A quiet dinner experience at the hotel rooftop, with a view of taj dome is pure soothing. Shilpgram is situated nearby where you can buy indian handicrafts and other folk stuff. Beware of the autorickshaw wala waiting outside the hotel just to loot you. Its better and convenienet to hire busses from shilpgram.
All in all my stay was quite satisfactory. I recommended the same to all the trip advisor users. Cheers.

Stayed: September 2013, travelled with friends
4  Thank B0ngtraveller2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
snkrdm, Manager at Hotel Taj Resorts, responded to this reviewResponded 13 August 2014

This is to thank you for choosing to stay at Hotel Taj Resorts during your Agra sojourn. It is our endeavor to put our best foot forward so that our guests get the best of experiences during their stay.

We thank you for your observation in regard to our maintenance of hygiene for the guests, which is the integral part of Hotel Taj Resorts policy.

We shall be too happy to be of service to you in case you happen to visit us.

Thanking you.

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Reviewed 8 August 2014 via mobile

Last week I stayed in this hotel... totally satisfied.... the staff was so friendly, rooms were clean... food was awesome... the pool was so clean..
Most important the hotel was very close to Taj Mahal.... just about 300 mtrs...
Just loved the experience... keep it up..

Stayed: August 2014, travelled with friends
11  Thank appichaudhary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
snkrdm, Manager at Hotel Taj Resorts, responded to this reviewResponded 13 August 2014

It was indeed a pleasure to have you with us. On behalf of Hotel Taj Resorts, Agra we sincerely hope that you enjoyed you stay with us. Such encouraging words from our guests elevate us to the next level of satisfaction.

Thanking you once again for choosing to stay with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Taj Resorts

Address: Taj East Gate Road | Eastern gate of Taj Mahal, near Shilpgram, Tajganj, Agra 282001, India
Region: India > Uttar Pradesh > Agra District > Agra
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Agra
#9 Business Hotel in Agra
#13 Luxury Hotel in Agra
Price Range: £23 - £71 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Taj Resorts 4*
Number of rooms: 40
Official Description (provided by the hotel):
Just located 550 meters from Taj mahal at Walking distance. 3 Star luxury hotel 34 centrally air conditioned rooms with modern interior design,a multi-cuisine restaurant(Bon-appetit), roof top swimming pool with the great of taj,rooftop restaurant with live music and two banquet hall of (250-300pax) capacity. ... more   less 
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Also Known As:
Hotel Taj Agra

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