We were brought here by rickshaw driver. We took a room with AC that worked some hours in the day and broke down in the evening. We called the reception and the guys accused us of breaking it by touching temperature button (they set 19°C and didn't allow to change the temperature... and anyway we didn't touch anything). Furthermore the AC could not be switched off inside the room, we had to go outside to switch it on/off (lol ?). Then they proposed to put us in a room with air cooler but the air cooler was noisier than a jet engine so we refused and asked for a discount. We realised then that they overcharged us the room (in comparison with what shown on their website) and they didn't want to refund us the additional cost. First they lied saying that it was not the same room but then they confessed they charged us the rickshaw commission... After 20 min of bargaining they accepted to make us 150 INR discount for nonfunctional AC (we paid 1050 INR for 3 and the room without AC for 3 was 600 INR => lol ?).
Moreover they asked for paying at arrival so I suspect they cheat on guests
By the way there were also insects crawling on the floor and sheets not really clean...
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- Also Known As:
- Sai Palace Hotel Agra