I mirror Susan M's review -- after a 9 hour drive from Haridwar, we were beleagured to say the least. It was a joy to land in a hotel with such wonderful staff who went out of their way to help us. Our driver left and we were thus left without a way back to Delhi to catch our flight. Since trains were not possible at that late date, we were connected with a luxury bus service (olivea.in) that is connected to the hotel. Travel can be a real challenge in India, so the ease and care of the hotel staff and this service created comfort.
The rooms are beautiful and we took advantage of the spa which I would highly recommend. The free shuttle to the Taj makes what can be a crazy hassle, simple.
The combination of the Radisson, shuttle and Olivea bus service made for an easy and really delightful visit to the Taj. After a previous week of bucket baths in Haridwar -- this was especially sweet.More