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“fine hotel”

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Radisson Blu Agra Taj East Gate
Ranked #8 of 145 Hotels in Agra
Certificate of Excellence
Munich, Bayern, Germany
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“fine hotel”
4 of 5 bubbles Reviewed 22 December 2013

The hotel is fine if you are looking for a very good western standard. Clean, but not very traditional or any further charming touch. Breakfast and food is ok, but I missed butter on the continental buffet.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Martina Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HVohra, General Manager at Radisson Blu Agra Taj East Gate, responded to this review, 25 December 2013
Dear Valued Guest,

Greetings from the Radisson Blu, Agra!

Thank you for the appreciative comments about our team and our hotel. We are glad to note that you have left with a positive impression of our product and services. Your generous comments will encourage us to do better.

We look forward to welcoming you back to your home in Agra!


Warmest Regards
Harpreet Vohra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Sydney, Australia
Level Contributor
94 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 22 December 2013

This modern hotel exceeded all of our expectations, particularly after picking up an amazing on-line deal for our overnight stay.

It’s a big hotel, away from the town centre, yet only a short drive to the magnificent Taj Mahal and other Agra sites. Our room was big and beautiful, with a comfy king bed, lovely ensuite, and all the other facilities you would expect at a five star hotel.

Two minor complaints – my dinner was not what I ordered and took far too long to prepare, and the gym did not open until 7am, which was not much use when I was up and ready at 6am!

Despite this, I would highly recommend this hotel.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HVohra, General Manager at Radisson Blu Agra Taj East Gate, responded to this review, 25 December 2013
Dear Valued Guest,

Greetings from the Radisson Blu, Agra!

Thank you for the appreciative comments about our team and our hotel. We are glad to note that you have left with a positive impression of our product and services. Your generous comments will encourage us to do better. We have made a note of your comment with regards to gym timings and necessary amends have been put in place to avoid recurrence of such incidents.

We look forward to welcoming you back to your home in Agra!

Warmest Regards
Harpreet Vohra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, UK
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 20 December 2013 via mobile

The Radission Blu is great value for money in that the rooms were spacious, clean and comfortable and the location perfect for the Taj Mahal. 20 minutes walk to the East Gate along a straight road and another 5 or 10 mins to reach bars and restaurants.

The expensive Western style food and endless Christmas songs brought down our marks for this hotel. Food was 'ok' but not worth the money and you can easily find tasty local cuisine at the fraction of the price down the road. Being December, the hotel had Christmas songs on loop, not something I would expect in India and was a clear attempt of trying to make guests feel comfortable. Personally for us, it showed the hotel had no character and tried a little too hard whereas we would have been happier if it simply was in keeping with where we were....India.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank 999Reviewer999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HVohra, General Manager at Radisson Blu Agra Taj East Gate, responded to this review, 25 December 2013
Dear Valued Guest,

Greetings from the Radisson Blu, Agra!

Thank you for the appreciative comments about our team and our hotel. We are glad to note that you have left with a positive impression of our product and services. Your generous comments will encourage us to do better.

We look forward to welcoming you back to your home in Agra!

Warmest Regards
Harpreet Vohra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
113 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed 19 December 2013

We had been travelling in India for a while, and had stayed in around 8 hotels of varying quality by the time we reached Agra for our stay in this hotel. It's very Western, but to be very honest we were relieved to know that we could have some home comforts. It's a modern hotel with great facilities - the breakfast is very good and the restaurants and bars were excellent too. We'd definitely recommend it as a safe, clean, comfortable spot to rest your head in Agra.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MattJGibbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HVohra, General Manager at Radisson Blu Agra Taj East Gate, responded to this review, 25 December 2013
Dear Valued Guest,

At the outset I would like to thank you for your feedback on your recent stay at Radisson Blu, Agra. It’s a pleasure to have your valuable feedback and thank you for appreciating our product and services. We will definitely keep up the hold that we have achieved and will surely put in every possible effort’s to make it even more enjoyable for our guests.

It is feedbacks like the one given by you that keeps the team motivated and encourages them to continue to deliver superlative guest experiences.

It was an absolute pleasure having you stay with us and we look forward to welcoming you back to your home in Agra at Radisson Blu.

Assuring you of our best services each and every time you visit us.

Warmest Regards
Harpreet Vohra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 17 December 2013

We stayed at the Raddisson Blu for just one night in December. We were looking for a hotel close to the Taj Mahal so that we could save time on commuting, since we had only a day in Agra. We chose Raddisson Blu mainly for its proximity to Taj Mahal. The hotel is barely 2 minutes from the main entrance of The Taj Mahal and the hotel provides a free to and fro shuttle (it was in a strange vehicle tho) for its guests

Check-in Experience - We had a prior reservation but the front desk was way too slow to complete the formalities. We had driven down from Delhi and were exhausted. It took us about 25 minutes to check-in.

General Look - The hotel is large and clean, and has a corporate/modern hotel look to it as opposed to the more ornate heritage hotels

Room - Room was very good. Fairly large and with all the amenities one looks for. The bathroom was also large and the shower was great! For some reason, there was an alarm clock in the room that went off suddenly in the middle of the night - very annoying! With 'wake up call' facility and mobile phone alarms, I am not sure why they had a (faulty) alarm clock in the room.

Food - The low point of the stay - the dinner buffet which we had was quite mediocre for the price they charge for it (Rs.850 for residents and Rs.1250 for guests). Some of the stuff seemed stale even. Guests arriving for a late dinner had to make do with not so warm food and last scrapes of food (they didn't replenish the dishes). The eats at the bar during happy hours were also not up to the mark. Breakfast buffet was much better and we enjoyed that meal during our stay.

Service - While the service staff was trying to be helpful, the lack of training was quite apparent. The restaurant staff especially was hardly attentive and some of them had trouble understanding English too. A tea lounge is a good concept but with a bunch of inattentive staff, its not inviting.

Final Word - If all you want is a clean and comfortable room for a few nights at a hotel close to Taj Mahal, this is it. But if you are looking to spend more time at the hotel and want to be 'wowed', opt for some other 5 Star hotel.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Myreview2201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HVohra, General Manager at Radisson Blu Agra Taj East Gate, responded to this review, 25 December 2013
Dear Valued guest,

At the outset allow me to thank you for your patronage towards Radisson Blu, Agra.

Your feedback is very valuable to us as 'moments of truth' never cease in our business and it is most important to immediately rectify our shortcomings and listen to feedback to ensure corrective measures.

I look forward to your benevolence in not allowing this experience to color your impression of our usual standards and services. Your feedback is been shared with the concern area's and will be addressed accordingly.

We look forward to have you staying with us in the future and allowing us to take care of you in the manner that you so rightfully deserve.

Thank you!

Harpreet Vohra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redmond, Washington
Level Contributor
87 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 16 December 2013

As my title says, Great staff, super clean hotel, awesome bathrooms and terrific food. We went with very low expectations but were quite impressed with the staff, accommodations and food. I would strongly recommend this place if you are a creature of comfort.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nikhilsinghal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HVohra, General Manager at Radisson Blu Agra Taj East Gate, responded to this review, 17 December 2013
Dear Valued Guest,

Greetings from Radisson Blu, Agra!

Thank you for your excellent review. The team is excited looking at your fantastic feedback & I am sure this will motivate them further to deliver high levels of guest satisfaction.

Thank you once again. It will be our distinct privilege to serve you in the future.


Warmest Regards
Harpreet Vohra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 15 December 2013

This is a large western style hotel that is built to the Radisson formula. The plus side is that it is predictable in the level of its service. On the negative side it is impersonal compared to the other heritage hotels we had stayed at in India. We chose it for its good proximity to the Taj Mahal and the Fort. It is also close to shopping and some good restaurants. Compared to Radisson in the States or Europe it was a little tatty in some minor ways eg the carpet in our room was very badly stained and the bed side tables were water marked and knocked. There was a full choice of English language news and TV shows. Wifi in the rooms. Breakfast provided a wide choice of foods. One small negative was that I planned to use the steam room so I turned it on and then sat there for quite a while wondering why it wasn't coming on. Finally I went and found a staff person who told me that it was out of order and had been so all day. No-one had thought to put a notice on the door that it was out of order. I felt this omission was a bit unusual and an irritation to me as a guest.
We only stayed one night and the hotel met all our needs. It had the softest bed in all of the hotels 912) we stayed in India.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TwoAussieTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HVohra, General Manager at Radisson Blu Agra Taj East Gate, responded to this review, 17 December 2013
Dear Valued Guest,

Greetings from the Radisson Blu, Agra!

Thank you for the appreciative comments about our team and our hotel. We are glad to note that you have left with a positive impression of our product and services. Your generous comments will encourage us to do better.

We look forward to welcoming you back to your home in Agra!

Warmest Regards
Harpreet Vohra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Radisson Blu Agra Taj East Gate

Property: Radisson Blu Agra Taj East Gate
Address: Taj East Gate Road | Near Shilpgram, Agra 282001, India
Phone Number:
Region: India > Uttar Pradesh > Agra
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 145 Hotels in Agra
Price Range (Based on Average Rates): £
Hotel Class:5 star — Radisson Blu Agra Taj East Gate 5*
Number of rooms: 142
Official Description (provided by the hotel):
Agra has had an elaborate history of heartfelt hospitality. To give the perfect blend of modern feel and old generosity, Radisson Hotel Agra, Taj East Gate Road is dedicated to its brand. It is one of the world’s foremost complete service hotel companies owned by Carlson Hotels across the world. Radisson Hotels are devoted to bring advanced, superlative service along with product excellence enveloped in authentic warmth for all the travellers. Marvellously structured with chic & contemporary design, Radisson Hotel Agra, Taj East Gate Road is replete with all the grand services. Located in the heart of the business and leisure precincts, within walking distance to the Taj Mahal of 01 Km, it is perfect amalgamation of young and fresh elements in every bit of it. With contemporary architecture, warm hospitality and its convenient location, the hotel is sure to please both business and leisure traveller. It offers 141 well appointed rooms & suites. It understands the leisure of fine dining and to satiate the travellers, it has 6 F&B outlets including Latitude - the 24 hour coffee shop, Liquid Lounge - the bar, tea lounge, pool side bar, 24 hour in-room dining, club lounge services and recently launched Nawabi cuisine specialty restaurant - Daawat-E-Nawab. Radisson Hotel Agra also creates outstanding, unique events of relaxed elegance, style and perfection. Its meeting rooms provide more than 5,500 square feet of space ideal for corporate business meetings, board meetings, social events or private dinners for up to 500 guests along with 32000 sq. ft. clear space with beautiful landscape and separate entry and exit. A choice of contemporary or heritage styled rooms along with our new five-star meeting facilities makes the Radisson Hotel Agra Taj East Gate Road one of the leading hotels in Agra. It also has all the other facilities required for any traveller like Alive - The Spa, Alive - The Salon, Alive - The Health Club, Let’s Play - the kids’ room and swimming pool where one can connect with oneself. Experience revival through rest, relaxation and rejuvenation like never before at Radisson Hotel Agra, Taj East Gate Road. It offers courtesy transfer to Taj mahal on request and other concierge services like travel desk, boutiques, business centre, valet service, parking, laundry, doctor on call and foreign exchange. ... more   less 
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