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“5 star services in reality” 5 of 5 bubbles
Review of Radisson Blu Agra Taj East Gate

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Radisson Blu Agra Taj East Gate
Ranked #7 of 145 Hotels in Agra
Certificate of Excellence
New Delhi, India
1 review
“5 star services in reality”
5 of 5 bubbles Reviewed 25 February 2014

We went to see Taj Mahal on our anniversary and stayed in Radisson Blu Agra. Ms. Elizabeth along with other staff members took special care to make the most for us with smile and surprised us with room decoration and midnight cake. I must also mention the courteous behaviour of each of the staff member including the staff at gate, which really makes you feel good and relaxed. They also took care of our kid with the support from the kid room. We didnt had any request un-served at the end and thats what one expect from a 5star frankly. Thank you for such a great stay.

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vikasbansal007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HVohra, General Manager at Radisson Blu Agra Taj East Gate, responded to this review, 27 February 2014
Dear Valued Guest,

Greetings from Radisson Blu, Agra!

Thank you for your excellent review. The team is excited looking at your fantastic feedback & I am sure this will motivate them further to deliver high levels of guest satisfaction. I shall pass on your appreciation to Elizabeth.

Thank you once again. It will be our distinct privilege to serve you in the future.

Warmest Regards
Harpreet Vohra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,669 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (560)
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English first
Lakeville, Minnesota
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed 25 February 2014

The hotel is within a walkable distance to the Taj shuttle parking lot. The service staff is very helpful and friendly. I asked for a different room twice after check-in because a could hear the music from the lounge in the rooms even on the 4th floor and they had no problem with it. If it were just for the great people who work there they would deserve the highest rating. But one big problem was the noise in the hotel. It was very loud. Besides the lounge music I could hear people walking, talking, moving chairs etc. all night. Further, I can't agree with some reviewers about the breakfast buffet. I found the food variety rather limited.
And one more thing: We found the breakfast room just packed with people at 6:30. I guess it was the crowd that was going to the sunrise at the Taj. There was 1 (one) waiter trying to do his best. By 7 o'clock 80 % of the guests were gone and the other waiters were coming to work. Restaurant manager, do you see room for improvement?

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ALien89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HVohra, General Manager at Radisson Blu Agra Taj East Gate, responded to this review, 27 February 2014
Dear Valued Guest,

At the outset allow me to thank you for your patronage towards The Radisson Blu, Agra.

Your feedback is very valuable to us as 'moments of truth' never cease in our business and it is most important to immediately rectify our shortcomings and listen to feedback to ensure corrective measures.

It is sad to know you did not enjoy our breakfast. I have made a note of your comment and rest assured that corrective measures have been put in place to ensure adequate manning during peak hours.

I look forward to your benevolence in not allowing this experience to color your impression of our usual standards and services. Your feedback is been shared with the concern area's and will be addressed accordingly.

We look forward to have you staying with us in the future and allowing us to take care of you in the manner that you so rightfully deserve.

Warmest Regards
Harpreet Vohra
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurugram (Gurgaon), India
Level Contributor
60 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 24 February 2014

Newer property located very near Taj Mahal. Clean, great service and nice amenities. Rooms are spacious and very comfortable. Rate included free breakfast and internet. Check-in process for foreigners in India hotels can be a challenge at times, but they were quite efficient, and check-out process equally good.

For a Radisson Blu property, the rate was a little higher than other cities, due to the popular tourist destination, but good value compared to other 5-star properties nearby.

Will definitely stay again.

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rickboozell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HVohra, General Manager at Radisson Blu Agra Taj East Gate, responded to this review, 27 February 2014
Dear Valued Guest,

Greetings from Radisson Blu, Agra!

Thank you for your excellent review. The team is excited looking at your fantastic feedback & I am sure this will motivate them further to deliver high levels of guest satisfaction.

Thank you once again. It will be our distinct privilege to serve you in the future.

Warmest Regards
Harpreet Vohra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aguascalientes, Mexico
1 review
4 of 5 bubbles Reviewed 23 February 2014

It's a good and clean hotel but the rooms are small, we were 3 and there wasn't in off space or rooms for a family and the service in the restaurant and laundry was really bad we had to wait a lot for coffe or picking up clothes in our room.

  • Stayed February 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Letygom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HVohra, General Manager at Radisson Blu Agra Taj East Gate, responded to this review, 27 February 2014
Dear Valued Guest,

At the outset I would like to thank you for your feedback on your recent stay at the Radisson Blu, Agra.

It is with great concern I have made a note of your comments about the slow service in the restaurant and laundry services at the hotel. Customer feedback has always been an integral part of our learning curve, understanding and catering to the needs of the esteemed guests.
I would like to reassure you that we take your comments seriously as it reminds us of how important it is to get the basics right. In this highly competitive market situation, we cannot afford any guest to have a negative impression. Our goal is to provide our guests with warm, efficient and personalized service. I have discussed this matter with our team and every effort will be made to ensure that similar incidents do not arise again in the future.

We will endeavor to provide you with the fine level of service, which you expect and deserve. I sincerely hope this incident will not deter you from visiting us again and you will give us the opportunity to welcoming you back.

Thank you for your valuable time and consideration.

Warmest Regards
Harpreet Vohra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
5 of 5 bubbles Reviewed 23 February 2014

One of the beat stays i have had in a long time. Staff makes you feel welcome, the check in was smooth, was escorted to the room. The rate included buffet breakfast and it was a wonderful spread. The visit to taj was organised by a complimentary shuttle service from the hotel. The best part of the stay was the noor e taj show. Amazing stay and highly recommend.

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RohitV2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HVohra, General Manager at Radisson Blu Agra Taj East Gate, responded to this review, 27 February 2014
Dear Valued Guest,

Greetings from the Radisson Blu, Agra!

Thank you for the appreciative comments about our team and our hotel. We are glad to note that you have left with a positive impression of our product and services. Your generous comments will encourage us to do better.

We look forward to welcoming you back to your home in Agra!

Warmest Regards
Harpreet Vohra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 20 February 2014

I stayed there with other family members and really enjoyed our stay. The staff were very friendly and the Guest Relations Executive made a special effort to look after our elderly mother. Everything was neat and clean and reasonably quiet due to the location. The buffet meals were of a very good quality even though the waiter service was a bit slow I would have no hesitation in recommending this Hotel.

Room Tip: Rooms facing the sun can get a bit warm
See more room tips
  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HVohra, General Manager at Radisson Blu Agra Taj East Gate, responded to this review, 27 February 2014
Dear Valued Guest,

At the outset I would like to thank you for your feedback on your recent stay at Radisson Blu, Agra. It’s a pleasure to have your valuable feedback and thank you for appreciating our product and services. We will definitely keep up the hold that we have achieved and will surely put in every possible effort’s to make it even more enjoyable for our guests.

It is feedback's like the one given by you that keeps the team motivated and encourages them to continue to deliver superlative guest experiences.

It was an absolute pleasure having you stay with us and we look forward to welcoming you back to your home in Agra at Radisson Blu.

Assuring you of our best services each and every time you visit us.

Warmest Regards
Harpreet Vohra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Champaign-Urbana, Illinois
Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 19 February 2014

Wow--this hotel has a lot to offer! The rooms are large, clean and comfortable. The shower has a rain shower head. I did not have time to make it to the pool, but from above it looked clean and beautiful. The breakfast buffet is a huge spread and is delicious (ask for the heart shaped mini waffles--yum). And of course, you are very close by the Taj Mahal. The only negative thing about this place was that we had to flag down a server to give us our coffee at the breakfast buffet, and that is quite minor. Great stay!

Stayed February 2014, travelled with family
Helpful?
Thank 2Illini-in-India
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson Blu Agra Taj East Gate

Property: Radisson Blu Agra Taj East Gate
Address: Taj East Gate Road | Near Shilpgram, Agra 282001, India
Phone Number:
Region: India > Uttar Pradesh > Agra
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 145 Hotels in Agra
Price Range (Based on Average Rates): £
Hotel Class:5 star — Radisson Blu Agra Taj East Gate 5*
Number of rooms: 142
Official Description (provided by the hotel):
Agra has had an elaborate history of heartfelt hospitality. To give the perfect blend of modern feel and old generosity, Radisson Hotel Agra, Taj East Gate Road is dedicated to its Brand. It is one of the world’s foremost complete service hotel companies owned by Carlson Hotels across the world. Radisson Hotels are devoted to bring advanced, superlative service along with product excellence enveloped in authentic warmth for all the travellers. Marvellously structured with chic & contemporary design, Radisson Hotel Agra, Taj East Gate Road is replete with all the grand services. Located in the heart of the business and leisure precincts, within walking distance to the Taj Mahal of 01 Km, it is perfect amalgamation of young and fresh elements in every bit of it.With contemporary architecture, warm hospitality and its convenient location, the hotel is sure to please both business and leisure traveller. It offers 141 well appointed rooms & suites. It understands the leisure of fine dining and to satiate the travellers, it has 6 F&B outlets including Latitude- The 24 hours coffee Shop, Liquid Lounge-The Bar, Tea lounge, Pool Side Bar, 24 hours in room dining, Club Lounge Services and recently launched Nawabi Cuisine Specialty Restaurant- Daawat-E-Nawab. Radisson Hotel Agra, Taj East Gate Road also creates outstanding, unique events of relaxed elegance, style and perfection. Its meeting rooms provide more than 5,500 square feet of space ideal for corporate business meetings, board meetings, social events or private dinners for up to 500 guests along with 32000 Sq. ft. Clear Space with beautiful Landscape and separate entry and exit. A choice of contemporary or heritage styled rooms along with our new five-star meeting facilities makes the Radisson Hotel Agra Taj East Gate Road one of the leading hotels in Agra.It also has all the other facilities required for any traveller like Alive-The Spa, Alive-The Salon, Alive-The Health Club, Let’s Play-The Kids’ Room and Swimming Pool where one can connect with himself. Experience revival through rest, relaxation and rejuvenation like never before at Radisson Hotel Agra, Taj East Gate Road. It offers Courtesy transfer to Taj mahal on request and other concierge services like Travel Desk, Boutiques, Business Centre, Valet Service, Parking, Laundry, and Doctor on call & Foreign exchange. ... more   less 
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