Reading all the positive reviews we were eager to stay here. However, soon after arrival it became clear things were not what we expected. The rooms were not clean at all as there was a thick layer of dust on everything and all sheets and towels were stained. It was repulsive to use yellow stained linens. They have only been open for two and a half years so one would expect better condition of amenities. The washroom was all rusted and smelled like mildew. What's worse we even observed them refold our used towels and place them back in the room for the next guests. Secondly, even though the son that greeted us was quite nice and welcoming he failed to explain to us how any of the things in the room worked. Crucial things like how to turn on the hot water and AC. Everything has a switch on the outside of the room which needs to be turned on by them. If you do choose to stay here make sure to ask about this or you will waste a lot of time figuring things out. As if that were not enough even after switching all the right things on the hot water was still non existent for most of our stay. In fact the water ran out every time we needed it. ( hot and cold) The electricity was on and off throughout our stay (mostly off) and the only explanation we got came a day before leaving. Due to the lack of power and water we had to move rooms three times in four days! It was great that they tried to get us a room with working water and hydro but a huge disappointment to keep on having to encounter the same problems. Honestly for the price you pay a lot better should be expected. Everything from the lack of communication between themselves and us ( the guests) was very disappointing. If you visit Agra I'm sure you can find better accommodations for the same price. This place was not home like at all. We had told them our flight was at 2:45pm and since we were basically the only guests there we hoped they would let us stay in the room until we got picked up by our taxi but instead we were told by the mother and son to check out by 10 am and wait in the living room. Then while waiting in the living room we were made to feel almost like we were in the way and told by the father that if we had told them our flight was later in the day we could have stayed in the room. The lack of communication was awful, even when asking where the toilet was he replied almost annoyed like we should know. Maybe we would have known if we were given a proper tour of the place to begin with. Unless this place does some major changes we would not recommend it to anyone.
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