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“A very good experience overall”
4 of 5 bubbles Review of Orient Taj

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Orient Taj
Ranked #83 of 145 Hotels in Agra
Las Cruces, New Mexico
Level Contributor
356 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
“A very good experience overall”
4 of 5 bubbles Reviewed 2 July 2014

The check in was a bit rough. They could not find my agoda reservation for about 10-15 minutes and when I offered to look it up on my iPad, they told me that there would be a charge for the wifi but they would call agoda. This was not a good feeling, as you can imagine. However, the hotel is very nice. The beds are comfortable. There is warm-hottish water in the shower. The breakfast was fabulous. The staff seemed to require a tip for every task. The check out was a breeze. I would stay here again.

Room Tip: Away from the pool is probably quieter
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TravelingFool88005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham_Grand, Operations Manager at Orient Taj, responded to this review, 16 July 2014
Dear Guest,

Thank you for sparing your time for updating your experience on Tripadvisor.

Let me offer my apologies for the situation you encountered during the check in , we will ensure it does get repeated in near future.

We are overwhelmed to read your kind words of appreciation for our product and service.

It is our constant endeavour to provide our guests with the highest level of comfort and to make their stay truly memorable. Appreciation such as yours increases our motivation to achieve the expectations that our guests have on us.We are happy to note your culinary experience as well in the restaurant.

We look forward to the opportunity of welcoming you back.

Thank you and warm regards,
Wyndham Grand Agra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (325)
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English first
New Delhi, India
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 2 July 2014

Beyond gorgeous property, lush green gardens and ooozes Mughal architecture. Excellent rooms. Superb staff and service. Great food. They have like 6 restaurants in-house to choose from and all are top-notch! The mughal themed Pakhtoon particularly caught my attention and the live music along with the ambiance just makes your dinner date perfect! we stayed only for 2 nights so could try only 2 dinners :P Call them and ask for packages and they will include you breakfast and dinner and a complementary guide to visit the Taj. I bet they give you cars too if you ask. But we had our own.There is nothing I got to complain about. So much so that they even gave us a goodies bag on our way back (Freshly baked cookies)! Who wouldn’t want to go and stay there again.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rashmi_SM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham_Grand, Operations Manager at Orient Taj, responded to this review, 7 July 2014
Dear Valued Guest,

It was a pleasure to have you stay at Wyndham Grand recently. Thank you for taking the time to review us on Trip Advisor.

We are delighted to read such encouraging comments for the hotel and the team who are equally pleased with your feedback and join me in thanking you. The hotel is located very close to the iconic monument of Love- “Taj Mahal.” After a day of exploring historical sites, relax in the spa or outdoor pool and dine at one of the on-site hotel restaurants. You can rest in comfortable, spacious rooms with convenient amenities.

We look forward to the opportunity of welcoming you back on your return visit to Wyndham Grand your home in Agra.

Warm regards,
Wyndham Grand Agra Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
146 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 217 helpful votes
4 of 5 bubbles Reviewed 1 July 2014

We drove from Delhi (approx 5-6 hrs drive) to Agra to see the amazing Taj Mahal. We chose Wyndham Grand hotel during our 2 night stay. We were very warmly welcomed with the indian traditional (red dot on our foreheads). Swift check in and we were escorted to our room.

The resort is amazing with beautiful gardens. The rooms were extremely spacious, including shower and tub, (shower head needed replacing). TV mounted on the wall, marble flooring, very class and elegant i must say. The bed was kingsize and was extremely comfortable.

We had buffet breakfast included, Simran was extremely polite and helpful during the breakfast service. We were overall very pleased with our stay and would recommend others to choose Wyndham Grand resort. The rooms had wired connections to the internet, however i did not use this so i am not sure if this is free and if also available on wifi.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank akhiabroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham_Grand, Operations Manager at Orient Taj, responded to this review, 7 July 2014
Dear Guest,

Thank you for sparing your time for updating your experience on Tripadvisor.

We are overwhelmed to read your kind words of appreciation for our product and service.

I have conveyed your compliments to Simran, for whom it has been a tremendous source of inspiration. We are happy to note your culinary experience as well in the restaurant.

It is our constant endeavour to provide our guests with the highest level of comfort and to make their stay truly memorable. Appreciation such as yours increases our motivation to achieve the expectations that our guests have on us.
We are proud to have you as an ambassador of Wyndham Grand Agra and look forward to welcome you back soon!

Thank you and warm regards,
Wyndham Grand Agra Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, Massachusetts
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 30 June 2014

Although offseason, the hotel provided good service, and food. (The pool area was inviting but after a closer look, the water was not clean and too warm. An invitation for problems! A cold water shower sufficed. Still a beautiful poolside for enjoying a cold Indian Kingfisher ale! The hotel decor was outstanding, in old
British Colonial/ Mogul style. (A pair of huge white marble elephants flank the main entrance. ). A nice stay, and close to The Taj Mahal.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham_Grand, Operations Manager at Orient Taj, responded to this review, 7 July 2014
Dear Guest,

Thank you for choosing to stay with Wyndham Grand, Agra and for sharing your experience on Trip Advisor.

We are pleased to know that you had a wonderful stay and were impressed with the setting of the property as well as quality of accommodation.
For one day there was problem with Pool water because of regular scheduled maintenance , which has been rectified very next day only.
We will definitely work on improving upon our negatives.

We look forward to the opportunity of welcoming you back.

Regards,

Wyndham Grand Agra Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lucknow, India
Level Contributor
168 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
5 of 5 bubbles Reviewed 30 June 2014

Excellent property. Rooms & the common area both are spectacular.Very well maintained & spotless.The buffet breakfast has gr8 variety & delicious too. Rooms are spacious with all modern amenities. Extremely impressed with the upkeep of the place & of the staff. A classy place to stay in.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shachi V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham_Grand, Operations Manager at Orient Taj, responded to this review, 7 July 2014
Dear Valued Guest,

It was a pleasure to have you stay at Wyndham Grand recently. Thank you for taking the time to review us on Trip Advisor.

We are delighted to read such encouraging comments for the hotel and the team who are equally pleased with your feedback and join me in thanking you. The hotel is located very close to the iconic monument of Love- “Taj Mahal.” After a day of exploring historical sites, relax in the spa or outdoor pool and dine at one of the on-site hotel restaurants. You can rest in comfortable, spacious rooms with convenient amenities.

We look forward to the opportunity of welcoming you back on your return visit to Wyndham Grand.

Thanks and warm regards,
Wyndham Grand Agra Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
99 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed 30 June 2014

Location:Good,Ambiance:Royal ,Room size :Big,Furniture:royal & antique type,Hotel architecture :Palatial,Lobby :royal and grand,Gardens:Good manicured maintained.Room aircon:Not upto mark and low.Bathroom:slightly small, old and ageing not modern but sufficient.It's an open plan palatial resort type property spread in acres.Rooms are situated in small haveli type blocks comprising of 16 rooms.You will be escorted to your room by hostess explaining everything about the property.Everything from fountains,swimming pools,royal looks in there.But spread of property is at times painful and if you are visiting in scorching summer than it's nightmare.Being an open plan property be ready to have a face off with every weather.Restaurant's ambiance is also good with grand chandelier and full window aquarium being highlight.There breakfast spread was big and good but taste lacking.I still intend to go back there in monsoons for the full feel of property as i travelled in may and agra is too dam hot. Property is real alive in night with gardens,fountains and lights etc should be at its best in full moon.

Room Tip: first floor rooms front side for full unhindered view of property
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vikshar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham_Grand, Operations Manager at Orient Taj, responded to this review, 7 July 2014
Dear Guest,

Thank you for sparing your time for updating your experience on Tripadvisor.

We are overwhelmed to read your kind words of appreciation for our product and service.

I have conveyed your compliments to the team, for whom it has been a tremendous source of inspiration. We are happy to note your culinary experience as well in the restaurant.

It is our constant endeavour to provide our guests with the highest level of comfort and to make their stay truly memorable. Appreciation such as yours increases our motivation to achieve the expectations that our guests have on us.

We look forward to the opportunity of welcoming you back.

Thank you and warm regards,
Wyndham Grand Agra Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
delhi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 29 June 2014

stayed at this hotel for one night prior to visiting taj mahal. the hotel is very luxurious and spotlessly clean.we had rooms outside in grounds which had lovely furnishings very clean and were huge. special thanks to housekeeping staff can't really fault anything about the hotel or staff.this is my entirely my personal openion and as i say everthing about the hotel was very classy and elegant.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank asavinash091
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham_Grand, Operations Manager at Orient Taj, responded to this review, 7 July 2014
Dear Valued Guest,

It was a pleasure to have you stay at Wyndham Grand recently. Thank you for taking the time to review us on Trip Advisor.

We are glad to note that you have left with a positive impression of our product and services. Your generous comments will encourage us to do better. Thank you for the appreciative comments about our team and our hotel.

We look forward to welcoming you back to your home in Agra!

Thanks and regards,
Wyndham Grand Agra Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Orient Taj

Property: Orient Taj
Address: Fatehabad Road, Agra 282006, India (Formerly Wyndham Grand)
Region: India > Uttar Pradesh > Agra
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #83 of 145 Hotels in Agra
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Orient Taj 4.5*
Number of rooms: 160
Official Description (provided by the hotel):
Wyndham Grand located in the city of Taj, has been built on 18 acres of land with a large frontage. A beautiful hotel property inspired by the intricacy of Mughal architecture with splendid lawns, fountains and ancient interiors that take you back to an era of emperors and princes with the modern facilities. A masterpiece of architecture it is built on ''Mughal Theme'' with world class modern hi-tech amenities. It is attracting global leisure & business Tourists. The royal ambience, the intricate craftsmanship and the beautiful landscape makes it the most preferred destination in the itinerary of tourists. A visual delight for holiday makers as it revives the grandeur of the Mughal Emperors.Wyndham Grand Agra is perfect for an extended break with its idyllic settings, perfect location and world–class amenities. The hotel has 160 spacious suites and rooms. It offers many leisure options, including a large swimming pool and a luxury spa. The hotel has a variety of dining options, The Orient Café, Jharokha, Pakhtoon, Zaiqa serve authentic Mughalai , Indian and international cuisines. While Mharo Gaon, the village theme speciality restaurant is one of the major attractions in the city. Experience the heavenly beauty of Agra in all its tranquil glory. Recreated and preserved to awaken and rejuvenate your senses … to make you experience pure bliss. We offer many facilities, such as:-• Agra’s largest swimming pool with a submerged Pool Bar • Al-Sehat (Spa), Gymnasium, Steam & Sauna• Ta-Dhin (Discotheque)• Kiddies Playground with slides• Lobby & Lounge • Conference & Banquet Halls • Banquet Lawns • Reception, Luggage Store & Travel desk• Wireless internet connectivity• Tennis Court/ Basketball court • Mughal Garden. Our rooms are well integrated with the following features:- Entertainment: • LCD TV with remote • DVD Player • Cable channels Bed Features: • Bed side electronic control panels • Telephone/ cordless • International direct dialling telephones lines Dining: • 24 hours room service • Minibar • Tea/Coffee maker Rooms Features: • Non-Smoking rooms • In-room amenities • Air conditioning • Direct dial telephone • Electrical outlet at desk level • Bathrobes • Bathroom amenities • Hair dryer • Safe • Bathroom telephone • High-speed internet access / WiFi (Surcharge) • Bathtub/shower • Iron and ironing board (On Request)• Minibar • Newspaper on request ... more   less 
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