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“Not a retreat.”
Review of The Retreat

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The Retreat
Ranked #26 of 142 Hotels in Agra
Reviewed 26 November 2013

The Retreat is a new hotel. The rooms are modern and the bathrooms are modern. When you arrive it is very clean and decent. Breakfast is included in the price, and it is a good buffet. The breakfast room turns into a middle class Indian restaurant for the rest of the day.

Security is a problem. The doors were left open at night. The receptionist slept on a couch, but did not wake up when we came into the room.

The rooms were clean to begin with, but housekeeping did not wash the floors while we were there and the floor became grubby.

After we paid our bill, the receptionist came running after us, saying we had not paid the whole thing. He had not charged us when a friend came for breakfast and that was their mistake.

I think with time, the Retreat could be a really nice place, but the owners need to train their people in handling people from other cultures.

  • Stayed: October 2013, travelled with friends
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Thank Kylliki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RetreatAgra, Director of Sales at The Retreat, responded to this reviewResponded 8 August 2017

Dear Kylliki,

Greetings of the day from team - The Retreat !!!

We are extremely sad & disheartened to acknowledge that you had a not-so-great experience during your recent stay at The Retreat Hotel. We thank you for your feedback and have made a note of the displeasure caused to you . But we assure you that we will leave no stone un-turned to ensure that all the guests who stay with us leave the hotel with pleasant memories to share back home. We value your patronage and looking forward in welcoming you, your family & friends again for a memorable experience.

Wishing you & your family a pleasant & healthy life ahead !

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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460 - 466 of 780 reviews

Reviewed 18 November 2013

we most of our time in bharatpur but had to spend 2 nights in agra. The hotel itself is pretty much what you'd expect of a 3-4 star place. The rooms are large, comfortable, excellent bathrooms, toiletries, and quick response in room service. The front desk staff was very helpful in getting taxies and tours organised for us.

  • Stayed: November 2013, travelled on business
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Thank KingsDocMakers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RetreatAgra, Director of Sales at The Retreat, responded to this reviewResponded 7 August 2017

Dear Guest ,

Greetings of the day from team - The Retreat !!!

We are extremely delighted to note that you had a great experience during your recent stay at The Retreat. We are glad to acknowledge that you liked our property, swimming pool, food However; your elaborate feedback & positive comments are the source of motivation to the team for the services provided, which we are confident to take up to the next level. We value your patronage and looking forward in welcoming you, your family & friends to re-live an enjoyable and memorable experience.

Regards
The Retreat Team!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2013

I stayed here during my recent Agra trip. This is a newly build hotel with 3 star facilities. Excellent room and very clean rest rooms. Restaurant serves good food at decent price. Morning breakfast is not great. It has very limited choice and quality of breakfast can be better.

  • Stayed: November 2013, travelled with family
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Thank Santoshkrsri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RetreatAgra, Director of Sales at The Retreat, responded to this reviewResponded 7 August 2017

Dear Guest ,

Greetings of the day from team - The Retreat !!!

We are extremely delighted to note that you had a great experience during your recent stay at The Retreat. We are glad to acknowledge that you liked our property, swimming pool, food However; your elaborate feedback & positive comments are the source of motivation to the team for the services provided, which we are confident to take up to the next level. We value your patronage and looking forward in welcoming you, your family & friends to re-live an enjoyable and memorable experience.

Regards
The Retreat Team!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2013

This is a very new hotel and the rooms are large and clean. It is not particularly central for the main sights and situated in a rather run-down area of Agra. The restaurant is fine, nothing special but ok, although the staff were a little surly.

  • Stayed: November 2013, travelled as a couple
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Thank Lesley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RetreatAgra, Director of Sales at The Retreat, responded to this reviewResponded 7 August 2017

Dear Guest ,

Greetings of the day from team - The Retreat !!!

We are extremely delighted to note that you had a great experience during your recent stay at The Retreat. We are glad to acknowledge that you liked our property, swimming pool, food However; your elaborate feedback & positive comments are the source of motivation to the team for the services provided, which we are confident to take up to the next level. We value your patronage and looking forward in welcoming you, your family & friends to re-live an enjoyable and memorable experience.

Regards
The Retreat Team!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2013 via mobile

The hotel is fine. Very elegant, clean and rooms are spacious with nice complimentry things.

However the wifi doesnt work while inside the rooms, and my tv didnt work either. It took them forever to fix it.

Food is fine, beds are great. If you can ignore the wifi and tv, it is a nice place to rest in Agra.

Stayed: November 2013, travelled as a couple
Thank Camimar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RetreatAgra, Director of Sales at The Retreat, responded to this reviewResponded 7 August 2017

Dear Guest ,

Greetings of the day from team - The Retreat !!!

We are extremely delighted to note that you had a great experience during your recent stay at The Retreat. We are glad to acknowledge that you liked our property, swimming pool, food However; your elaborate feedback & positive comments are the source of motivation to the team for the services provided, which we are confident to take up to the next level. We value your patronage and looking forward in welcoming you, your family & friends to re-live an enjoyable and memorable experience.

Regards
The Retreat Team!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2013

I booked the Hotel as by the pictures over the Web it looked like a very good hotel and the area mentioned was where all good hotels of Agra are located.

However, the first disappointment for the Hotel is its location.It is located inside a lane with very bad road and cattle sheds with Awful smell just beside the property ... The Hotel in itself is clean and rooms are nice and roomy.Facilities inside the room and service is ok.The bathroom shower is a problem as it always leaks and can be hazadous since the leaking spray can anytime get in touch with electrical fitting in the shower area and be fatal.The hotel people tried to fix it many time but could not help.One more problem is that contruction is still going on in the hotel and the noise can be irritating at times.

The Restaurant serves good food and the buffet layout is fine ..

Considering all things I would advise to find some other hotel as this one is not worth the price.One surely can pay just a bit extra and get into a better property.

  • Stayed: August 2013, travelled as a couple
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Thank touseef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RetreatAgra, Director of Sales at The Retreat, responded to this reviewResponded 8 August 2017

Dear Guest,

Greetings of the day from team - The Retreat !!!

We are extremely sad & disheartened to acknowledge that you had a not-so-great experience during your recent stay at The Retreat Hotel. We thank you for your feedback and have made a note of the displeasure caused to you . But we assure you that we will leave no stone un-turned to ensure that all the guests who stay with us leave the hotel with pleasant memories to share back home. We value your patronage and looking forward in welcoming you, your family & friends again for a memorable experience.

Wishing you & your family a pleasant & healthy life ahead !

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2013

Agra has the Taj Mahal.....everyone from everywhere wants to see Agra. Outside the Taj grounds displays a city that is neglected. The retreat is a modern hotel that will make your stay in Agra easier. Good brekkie and comfortable rooms! See the Taj and the Fort and bye bye Agra.

Room Tip: A nice break from the run down city that is Agra
See more room tips
  • Stayed: July 2013, travelled as a couple
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2  Thank Cwhalley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RetreatAgra, Director of Sales at The Retreat, responded to this reviewResponded 7 August 2017

Dear Guest ,

Greetings of the day from team - The Retreat !!!

We are extremely delighted to note that you had a great experience during your recent stay at The Retreat. We are glad to acknowledge that you liked our property, swimming pool, food However; your elaborate feedback & positive comments are the source of motivation to the team for the services provided, which we are confident to take up to the next level. We value your patronage and looking forward in welcoming you, your family & friends to re-live an enjoyable and memorable experience.

Regards
The Retreat Team!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Retreat

Address: Taj Nagari Phase -1 | Prateek Enclave, Shilpgram Road Near Taj Mahal, Agra 282001, India
Region: India > Uttar Pradesh > Agra District > Agra
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #26 of 142 Hotels in Agra
Price Range: £37 - £212 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Retreat 4*
Number of rooms: 54
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