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“Excellent trip to Taj”
Review of The Retreat

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The Retreat
Ranked #26 of 143 Hotels in Agra
Reviewed 29 March 2014

We had visited to Delhi and Agra Taj for our winter vacation through Unisafe Tours India, where we meet Mr. Vishal the manager of the Unisafe Travels who has provided us the memorable vacation for my family. Good class of hotels, transportation and friendly staff. we would love to have an another holiday with Unisafe in future.
I would advise you my friends to have a wonderful experience to travel with unisafe.

  • Stayed: December 2013, travelled with family
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Thank Jeevan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RetreatAgra, Director of Sales at The Retreat, responded to this reviewResponded 7 August 2017

Dear Guest ,

Greetings of the day from team - The Retreat !!!

We are extremely delighted to note that you had a great experience during your recent stay at The Retreat. We are glad to acknowledge that you liked our property, swimming pool, food However; your elaborate feedback & positive comments are the source of motivation to the team for the services provided, which we are confident to take up to the next level. We value your patronage and looking forward in welcoming you, your family & friends to re-live an enjoyable and memorable experience.

Regards
The Retreat Team!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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405 - 411 of 770 reviews

Reviewed 25 March 2014

I was headed for Ranthambhor via Agra, as we wanted to enjoy the Taj Expressway and visit Taj Mahal enroute. However due to certain reasons we got late and were looking for a value for money accomodation at a short notice in Agra to stay overnight. And we luckily found one in "The Retreat". Spacious rooms with king size beds and neat and clean environment. Lobby and restaurant area are good. The staff is extremely well behaved and friendly. I love food, and they did a great job with the quality and service on that front, both at Dinner & Breakfast. Though, I did not use the pool, however it was a nice sized pool, with enough area to sit around it. The Hotel even helped us through thier personal contacts to advice us the best route towards Ranthambhor. I am impressed with the hotel. Just one tip to the management......do a little more with plants and art inside and around your hotel entrance. It will make things all the more pretty. Keep up the good job. God Bless You

1  Thank MJ_Travel22
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
RetreatAgra, Director of Sales at The Retreat, responded to this reviewResponded 7 August 2017

Dear Guest ,

Greetings of the day from team - The Retreat !!!

We are extremely delighted to note that you had a great experience during your recent stay at The Retreat. We are glad to acknowledge that you liked our property, swimming pool, food However; your elaborate feedback & positive comments are the source of motivation to the team for the services provided, which we are confident to take up to the next level. We value your patronage and looking forward in welcoming you, your family & friends to re-live an enjoyable and memorable experience.

Regards
The Retreat Team!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 24 March 2014

The staff at this hotel are very friendly, however, that is the only nice thing I can say about this hotel. The rooms were not very clean, the food was quite terrible (possibly the worst food I have ever had), room service took an hour to get us a hair dryer after multiple requests...just to list a few things that went wrong. I am certainly aware of the fact that things are not always 100% perfect in any hotel - however, there were one too many things wrong at The Retreat. In terms of value for money, considering that this is India, this hotel is overpriced for the quality provided and we only ended up staying here because our tour company booked us at this hotel. In one word: Beware.

  • Stayed: December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank theexcalibre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RetreatAgra, Director of Sales at The Retreat, responded to this reviewResponded 8 August 2017

Dear Guest,

Greetings of the day from team - The Retreat !!!

We are extremely sad & disheartened to acknowledge that you had a not-so-great experience during your recent stay at The Retreat Hotel. We thank you for your feedback and have made a note of the displeasure caused to you . But we assure you that we will leave no stone un-turned to ensure that all the guests who stay with us leave the hotel with pleasant memories to share back home. We value your patronage and looking forward in welcoming you, your family & friends again for a memorable experience.

Wishing you & your family a pleasant & healthy life ahead !

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2014 via mobile

Positives:

Very modern and clean hotel.

Spacious reception and lounge area.

Good buffet breakfast and we had a great evening meal.

10 minutes from Taj and 20 mins from Fort Agra.

Very large clean room, comfortable king size bed and powerful hot shower.

Negatives:

Wifi did not work in room (but did work in lounge area).

Pool was out of service. Very annoying as we specifically chose this hotel for outside pool space as a escape from the Agra hustle and bustle.

Not much atmosphere, quite generic.

Overall: This is a very decent clean and modern hotel. Its not an exciting hotel but it ticks all the boxes. Would get an extra star if the pool worked.

Stayed: March 2014, travelled as a couple
Thank Glenpaulcole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RetreatAgra, Director of Sales at The Retreat, responded to this reviewResponded 8 August 2017

Dear Guest,

Greetings of the day from team - The Retreat !!!

We are extremely sad & disheartened to acknowledge that you had a not-so-great experience during your recent stay at The Retreat Hotel. We thank you for your feedback and have made a note of the displeasure caused to you . But we assure you that we will leave no stone un-turned to ensure that all the guests who stay with us leave the hotel with pleasant memories to share back home. We value your patronage and looking forward in welcoming you, your family & friends again for a memorable experience.

Wishing you & your family a pleasant & healthy life ahead !

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2014

This place is very close to the Taj mahal. The rooms are luxurious but the shower tap was a litre difficult to handle in my bathroom. It was perfect in the room my parents were staying. The ac seemed to have been shut off and it was warm at night.
There was a stench from outside that had found its way into both our rooms. Thankfully, it was observed when we were about to check out so we didn't take it too seriously.
The breakfast spread was decent. The dinner buffet was average.

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Nethravathi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RetreatAgra, Director of Sales at The Retreat, responded to this reviewResponded 7 August 2017

Dear Guest ,

Greetings of the day from team - The Retreat !!!

We are extremely delighted to note that you had a great experience during your recent stay at The Retreat. We are glad to acknowledge that you liked our property, swimming pool, food However; your elaborate feedback & positive comments are the source of motivation to the team for the services provided, which we are confident to take up to the next level. We value your patronage and looking forward in welcoming you, your family & friends to re-live an enjoyable and memorable experience.

Regards
The Retreat Team!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2014

Well, we were there in January, after 20 days of touring around India I thought this would be a good place where to chill. I was wrong...

The F&B Service was extremely poor: too many waiters but we waited 15 minutes before they noticed we wanted to be served.

At the front desk there was a nice guy Who seemed professional so I handed over to him my precious postcards which I collected along my trip in India. He promised eh would take care of them and send them immediately. Now, almost 2 months have gone by and guess what? No sign of postcards! So I wrote to the front desk but they did not bother answering to my several emails.

In one word: do not trust anyone of the staff! You will end up very upset!

  • Stayed: January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Cristina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RetreatAgra, Director of Sales at The Retreat, responded to this reviewResponded 8 August 2017

Dear Guest,

Greetings of the day from team - The Retreat !!!

We are extremely sad & disheartened to acknowledge that you had a not-so-great experience during your recent stay at The Retreat Hotel. We thank you for your feedback and have made a note of the displeasure caused to you . But we assure you that we will leave no stone un-turned to ensure that all the guests who stay with us leave the hotel with pleasant memories to share back home. We value your patronage and looking forward in welcoming you, your family & friends again for a memorable experience.

Wishing you & your family a pleasant & healthy life ahead !

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2014

We checked early in the morning after arriving on the overnight train from Varanasi. Despite check-in time being 12noon, we were upgraded to a superior room by 9am. Very accommodating. Clean spacious rooms. WIFI signal weak and spotty in the rooms, but strong in the hotel lobby. Would stay here again in the future.

Stayed: March 2014, travelled as a couple
Thank ITEY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RetreatAgra, Director of Sales at The Retreat, responded to this reviewResponded 7 August 2017

Dear Guest ,

Greetings of the day from team - The Retreat !!!

We are extremely delighted to note that you had a great experience during your recent stay at The Retreat. We are glad to acknowledge that you liked our property, swimming pool, food However; your elaborate feedback & positive comments are the source of motivation to the team for the services provided, which we are confident to take up to the next level. We value your patronage and looking forward in welcoming you, your family & friends to re-live an enjoyable and memorable experience.

Regards
The Retreat Team!!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Retreat

Address: Taj Nagari Phase -1 | Prateek Enclave, Shilpgram Road Near Taj Mahal, Agra 282001, India
Region: India > Uttar Pradesh > Agra District > Agra
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #26 of 143 Hotels in Agra
Price Range: £38 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Retreat 4*
Number of rooms: 54
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