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“Bad Service!!!!”

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Hotel Daawat Palace
Ranked #37 of 205 Agra B&B and Inns
Reviewed 12 March 2013

Booked the hotel becoz of the location.... that was fine... but what happened after that was unexpected... Room was big... Restroom was dirty... toilet seats was broken.... In short not up to the mark.... To top it all.... You need to call hundred times for something... Service was bad.... To sum it up... Dont look at the pictures posted.. coz they are no way related to the hotel... Beware!!!! Coz we used the reviews to ook the hotel....

  • Stayed: March 2013, travelled as a couple
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Review collected in partnership with Cleartrip
1  Thank Anonymous1023 A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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53 - 59 of 92 reviews

Reviewed 5 February 2013

small rooms with very big common terrace. can see the top of taj from the terrace.
Rooms are small , not very well maintained. little on the higher side as per the pricing, but then you are very near taj. service okay.
Do not expect high comfort , but just basic place for stay.
though the place seems quite promising with terrace and all that, may be we were there during the off season , and lot of mainienace work was going on.

Room Tip: all rooms are similar , not much to chose from
  • Stayed: December 2012, travelled with family
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3  Thank TrvlBlue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2013

I had stayed in the hotel in 3 January , the rooms of hotels are quite good ,only five minute walking distance from hotel to west gate of Taj Mahal , The staff was helpful and the food was excellent there but if you are in the restaurant. we had enjoy the bon fire at the roof top in evening time . we had memorable stay in the hotel.we would like to come back to stay in the hotel with our friends and family.

  • Stayed: January 2013, travelled as a couple
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3  Thank shewta p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelDaawatPalace, Public Relations Manager at Hotel Daawat Palace, responded to this reviewResponded 8 January 2013

Dear Respected Guest
Thank you for your valuable feedback. It was an immense pleasure to have hosted your stay at Hotel Daawat Palace. We are overwhelmed by your generous comments and these comments are very encouraging for our team since we strive hard to provide excellence in our services to our guests. It is a pleasure to know that our accommodation and restaurant services were at par with your expectations. Our guests become our family to us once they check-in into our hotel. The expert and experienced staff work relentlessly and pay individual attention to our guests to provide them an unforgettable experience.
We are also glad that we were able to deliver our best when you needed us the most.

Once again, we would like to express our gratitude for sharing your thoughts and look forward to welcome you again.
Warm regards
Dinesh singh pawnar
9997577738
booking@hoteldaawatpalaceagra.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2013

Hi, we are tour operator based in Jaipur, Udaipur , Ahmedabad.
once we were in need for hotel in Agra and some one suggested me Daawat Palace so i booked 2 rooms for our guests but somewhere in my mind there was some insecurity that my guests are from China and USA looking for some clean and comfortable hotel in Taj Mahal so at the end of the tour i asked them for feed back and what they Said was
" we felt very good at the place although the hotel is small but they provide very good services , rooms were clean , Stay was Comfortable and they also helped us for making our plan, the hotel is very near to taj mahal "

Thanks, Dinesh for suggesting me Daawat Palace for my Guests

Room Tip: Always Ask the hotel reception for best one and they will surely provide the same
  • Stayed: October 2012, travelled as a couple
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4  Thank 526Siddharth123526
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelDaawatPalace, Public Relations Manager at Hotel Daawat Palace, responded to this reviewResponded 5 January 2013

Dear Sir
Thank you so much for your kind comments regarding the our team service and facilities. You have encapsulated all the beautiful experiences of what we are trying to deliver to our guests. We look forward to having you back soon ,

I will be sure to pass on your comments to my team and I know that when guests mention about staff servicing and operationally good in reviews it makes them feel very special.
feel free to contact us regarding any further assistance.

Yours
Dinesh singh panwar
9997577738
booking@hoteldaawatpalaceagra.com

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Reviewed 2 December 2012

my name is Dr mohammed am an Egyptian doctor i visit agra with some of my friend for a conformance in India we stayed in this hotel really it was nice place and not expensive we recommend it thanks alot

  • Stayed: October 2012, travelled on business
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1  Thank mo7amedLuxor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelDaawatPalace, Guest Relations Manager at Hotel Daawat Palace, responded to this reviewResponded 4 December 2012

Dear respected guest
Thanks for sharing your positive feedback about our Hotel Daawat Palace, it is our hope that you will give us the opportunity to better serve you in the near future.
Feel free to contact us any time regarding any further assistance.
Thanks & Regards
Dinesh singh panwar
9997577738
booking@hoteldaawatpalaceagra.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2012

The only advantage of this hotel - walk distance to Taj Mahal. They put me in a Superior room that was small , dirty,and very noisy at night. The bathroom was dirty, not hot water and no shower. The TV image was roaring. After seeing the grandeur of Taj Mahal comming to this hotel was a disaster. The description of this hotel on the net is false.

Room Tip: Find other hotel
  • Stayed: October 2012, travelled solo
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4  Thank 7625Gabriel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelDaawatPalace, Guest Relations Manager at Hotel Daawat Palace, responded to this reviewResponded 4 December 2012

Dear Respected Guest
Thanks to write about our Hotel Daawat palace, we are really sorry to see that you are not satisfied with our hotel services , your all complaints are noted and in future you and other guest will never find that kind of complaints . it is our hope that you will give us the opportunity to better serve you in the near future.
feel free to contact us any time regarding any further assistance.

Thanks & Regards
Dinesh singh panwar
9997577738
booking@hoteldaawatpalaceagra.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2012

We stayed in this hotel for 4 nights. All this pictures on web sites are fake. Hotel is dirty and they did not clean the room at all. Food is very bad and the coffe is just a hot water and some color. To take the car or some services from the hotel tourist center is with lies and cheating. As their locatoin close to Taj Mahal is very good they just do not want to put more effort on hotel.

  • Stayed: November 2012, travelled as a couple
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2  Thank everiin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Daawat Palace

Address: Hotel Daawat Palace Fatehabad Road, Agra 282001, India
Region: India > Uttar Pradesh > Agra District > Agra
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #37 of 205 B&Bs / Inns in Agra
Price Range: £15 - £23 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Daawat Palace 3*
Number of rooms: 25
Official Description (provided by the hotel):
Hotel Daawat Palace has 25 rooms including Spacious suites & Taj view. The interiors of all the rooms are thoughtfully done up in order to provide optimum comfort and relaxation. ... more   less 
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